No 97 Longcheng Avenue, Xiaodian District, Taiyuan, Shanxi, China, 030000, Xiaodian District, Taiyuan, Shanxi, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Sheraton Taiyuan Guest Reviews
4.8/5
Excellent
1735 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.7
Cleanliness4.8
Filter by:
Sort by:
All reviews(1735)
Positive reviews(1714)
Reviews with photos/video(512)
Delicious breakfast(188)
Friendly front desk staff(149)
Well designed(62)
Close to airport(55)
Excellent room layout(54)
Perfect for business trips(42)
Great swimming pool(29)
Delicious buffet(18)
Negative reviews(21)
Guest User
Executive Double
Stayed in Aug 2024
Couples
7 review
5.0/5
Outstanding
Posted on Sep 20, 2024
Brand new hotel with a great location. Right on the subway station, close to the airport, high speed train station. Many shops and restaurants in walking distance.
The staff is very professional and helpful. Especially the front desk, and room service.
10 out of 10, would definitely recommend.
Response from Property: Dear guests, thank you for choosing to stay at Sheraton Taiyuan and sharing your experience with us. We are honored to know that you have been satisfied with your stay, and your appreciation has been a great encouragement to the hotel and a driving force for us to improve. As the first Sheraton brand hotel in Shanxi Province, we are delighted to welcome you at the opening, and we look forward to welcoming each guest with exceptional experiences, diverse food and beverage offerings, and signature service, and we look forward to providing guests with a rich and diverse experience. All the staff of the hotel are eagerly looking forward to your visit again and wish you a happy life!
XUXIAOYAN
Deluxe Double
Stayed in May 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jun 20, 2024
The hotel facilities are very new, the service attitude is very good, the environment is very sanitary and clean, it is worth recommending
Response from Property: Dear guest, thank you for choosing Sheraton Taiyuan and sharing your experience with us. We are honored to know that your stay was satisfactory. Your appreciation is a great encouragement to the hotel and a motivation for our progress. As the first Sheraton hotel in Shanxi Province, we are delighted to meet you on the occasion of the opening. We are committed to welcoming every guest with extraordinary experiences, diverse dining products and iconic service, and we look forward to presenting guests with a rich and diverse stay experience. The hotel staff is looking forward to your visit again, wish you a happy life!
LIYU
Executive King
Stayed in Mar 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on May 4, 2024
1. TaiYuan MRT Line 2 exit side by side with hotel main door. so very easy to take this MRT from South to Central or North.
2. Hotel all staffs from check in counter, restaurant staffs all can remember what's we drink coffee on day before, we are so surprised and always show all smiles .
3. Breakfast are many items to select and very good. we are so enjoying this hotel.
4. We would like to back this hotel when we travel to TaiYuan on next time.
Great!
Response from Property: Dear guest, thank you for choosing Sheraton Taiyuan Hotel and sharing your experience with us. We are honored to know that your stay was satisfactory. Your appreciation is a great encouragement to the hotel and a motivation for our progress. As the first Sheraton hotel in Shanxi Province, we are delighted to meet you on the occasion of the opening. We are committed to welcoming every guest with extraordinary experiences, diverse dining products and iconic service, and we look forward to presenting guests with a rich and diverse stay experience. The hotel staff is looking forward to your visit again, wish you a happy life!
Guest User
Deluxe King
Stayed in Apr 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on May 26, 2024
Excellent and superb in every way possible!
Response from Property: Dear guests, thank you for choosing Sheraton Taiyuan and sharing your experience with us. We are honored to know that your stay was satisfactory. Your appreciation is a great encouragement to the hotel and a motivation for our progress. The hotel staff is looking forward to your visit again, wish you a happy life!
DuomotaiAI
Premier Double
Stayed in Oct 2024
Solo travelers
33 review
5.0/5
Outstanding
Posted on Nov 12, 2024
The experience at Sheraton Taiyuan Hotel is truly unforgettable. First of all, the hotel is strategically located, convenient for travel, and there are a variety of dining and shopping places around. The hotel's exterior design is elegant and atmospheric, giving people a sense of high-end luxury. Entering the hotel lobby, you will be immediately attracted by its spacious and bright environment. The service staff is warm and thoughtful, making you feel at home. The room you stay in is clean and comfortable, and the bed is soft and comfortable, ensuring a good sleep quality. The restaurant in the hotel offers a variety of food options, with authentic taste and fresh ingredients, which makes people have endless aftertaste. In addition, the hotel's fitness center and swimming pool are well-equipped, providing guests with a good place to relax. In short, Sheraton Taiyuan Hotel is satisfactory in terms of both hardware facilities and service quality, and is highly recommended to travelers who need accommodation.
Original TextTranslated by Google
6/20
Response from Property: Dear guest, thank you for choosing to stay at Sheraton Taiyuan Hotel and sharing your experience with us. We are honored to know that you are satisfied with your stay. Your praise has given the hotel great encouragement and is also the driving force for our progress. As the first Sheraton brand hotel in Shanxi Province, we are very happy to meet you at the opening ceremony. We are committed to welcoming every guest with extraordinary experience, diverse catering products and iconic services. We look forward to showing guests a rich and diverse travel experience. All the hotel staff are eagerly looking forward to your visit again and wish you a happy life!
Guest User
Deluxe King
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 16, 2024
The hotel's dining is no less impressive. The buffet breakfast is rich in variety, covering all kinds of Chinese and Western cuisine, with fresh ingredients and exquisite cooking. The restaurant service staff is friendly and considerate, and cleans the table in time to ensure that the dining environment is always clean.
The guest relations director Youyou is very enthusiastic and very grateful for her help. And Hou Ronglong is also very grateful for his thoughtfulness.
In terms of leisure facilities, the gym is fully equipped to meet different exercise needs. The swimming pool has clear water and suitable water temperature. Swimming in it will make you feel tired.
The hotel has a superior geographical location, convenient transportation, and many attractions, shopping malls, and restaurants around. Whether it is a business trip or a leisure trip, you can easily reach your destination.
Original TextTranslated by Google
6/11
Response from Property: 尊敬的客人您好,感謝您選擇入住太原喜來登酒店,並與我們分享您的體驗。我們很榮幸得知此次入住體驗讓您滿意,您的讚賞給予酒店很大的鼓舞,也是我們進步的動力。作為山西省首家喜來登品牌酒店,很高興能在啟幕之際與您相遇,我們致力於以非凡的體驗、多樣化的餐飲產品以及標誌性的服務迎接每一位賓客,我們期待着為賓客展現一段豐富而多元的旅居體驗。酒店全體員工熱切期待您的再次光臨,祝您生活愉快!
Wuzimeng
Executive Double
Stayed in Nov 2024
Couples
11 review
5.0/5
Outstanding
Posted on Dec 8, 2024
After a long struggle for a weekend trip, I finally chose the newly opened Sheraton at the beginning of this year. The stay was very pleasant. I booked an executive twin room. The room was very spacious, with separate shower and toilet rooms, and a walk-in closet. The service was thoughtful and the attitude was good. The executive room type includes the executive lounge, afternoon tea and light meals in the evening. Afternoon tea is served in portions, with fruits and snacks. Although there are not many styles of dinner, both Chinese and Western styles are taken care of. The quality of the dishes is good. If you don’t want to queue up at a restaurant after going out for a night, you can definitely eat here. The lady at the bar is beautiful and kind, and all the staff are very considerate. It’s a good stay experience.
Original TextTranslated by Google
6/12
Response from Property: 尊敬的客人您好,感謝您選擇入住太原喜來登酒店,並與我們分享您的體驗。我們很榮幸得知此次入住體驗讓您滿意,您的讚賞給予酒店很大的鼓舞,也是我們進步的動力。作為山西省首家喜來登品牌酒店,很高興能在啟幕之際與您相遇,我們致力於以非凡的體驗、多樣化的餐飲產品以及標誌性的服務迎接每一位賓客,我們期待着為賓客展現一段豐富而多元的旅居體驗。酒店全體員工熱切期待您的再次光臨,祝您生活愉快!
Guest User
Deluxe King
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 19, 2024
Sheraton Taiyuan gave me an unforgettable accommodation experience. The hotel environment is elegant and quiet, with a unique decoration style and full of artistic atmosphere. The room facilities are complete and highly intelligent. Smart curtains, smart toilets and other equipment made me feel the convenience of technology. Guest relations director UU is highly professional, enthusiastic and thoughtful. She can always meet my needs at the first time. The hotel's Mi Xuanwei is also very enthusiastic to help us recommend nearby attractions. The hotel's catering is also excellent. The restaurant's dishes are rich and delicious. Whether it is a full meal or afternoon tea, it is satisfying. It is particularly worth mentioning that the hotel's gym and swimming pool are well-equipped, with clear water and complete equipment, allowing me to maintain my exercise habits during my trip. It is very cost-effective and has strong competitiveness among hotels of the same level. Highly recommended to everyone!
Original TextTranslated by Google
6/10
Response from Property: Dear guest, thank you for choosing to stay at Sheraton Taiyuan Hotel and sharing your experience with us. We are honored to know that you are satisfied with your stay. Your praise has given the hotel great encouragement and is also the driving force for our progress. As the first Sheraton brand hotel in Shanxi Province, we are very happy to meet you at the opening ceremony. We are committed to welcoming every guest with extraordinary experience, diverse catering products and iconic services. We look forward to showing guests a rich and diverse travel experience. All the hotel staff are eagerly looking forward to your visit again and wish you a happy life!
Guest User
Deluxe Double
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 16, 2024
The room is warm and comfortable, the space is spacious and bright, the bedding is soft and clean, the bathroom is separated into dry and wet areas, and the toiletries are of high quality.
In terms of food and beverage, the breakfast is rich and varied, the ingredients are fresh, and can meet the needs of different tastes.
The facilities are complete, the gym equipment is complete, and the swimming pool water is clear.
The front desk UU service attitude is considerate and enthusiastic to help us arrange in advance and upgrade the room. Special thanks
Original TextTranslated by Google
6/10
Response from Property: 尊敬的客人您好,感謝您選擇入住太原喜來登酒店,並與我們分享您的體驗。我們很榮幸得知此次入住體驗讓您滿意,您的讚賞給予酒店很大的鼓舞,也是我們進步的動力。作為山西省首家喜來登品牌酒店,很高興能在啟幕之際與您相遇,我們致力於以非凡的體驗、多樣化的餐飲產品以及標誌性的服務迎接每一位賓客,我們期待着為賓客展現一段豐富而多元的旅居體驗。酒店全體員工熱切期待您的再次光臨,祝您生活愉快!
Linzixiu
Premium King
Stayed in Nov 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Dec 24, 2024
The hotel is newly opened, and the facilities are relatively new. The coffee in the lobby bar is also very good. The service attitude is also very good. Special thanks to Mike, CI was very fast. I will stay here again next time if I have the chance.
Original TextTranslated by Google
6/9
Response from Property: 尊敬的客人您好,感謝您選擇入住太原喜來登酒店,並與我們分享您的體驗。我們很榮幸得知此次入住體驗讓您滿意,您的讚賞給予酒店很大的鼓舞,也是我們進步的動力。作為山西省首家喜來登品牌酒店,很高興能在啟幕之際與您相遇,我們致力於以非凡的體驗、多樣化的餐飲產品以及標誌性的服務迎接每一位賓客,我們期待着為賓客展現一段豐富而多元的旅居體驗。酒店全體員工熱切期待您的再次光臨,祝您生活愉快!
Henaichalema
Deluxe Double
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 22, 2024
The overall facilities of the hotel are very new, the decoration is advanced, the service attitude is also very good. There are robots delivering takeout, which is a lot more convenient. Amy is very considerate and gave me a free room upgrade when I checked in. There are many types of breakfast. I will stay here again next time I come to Taiyuan. Recommended
Original TextTranslated by Google
6/8
Response from Property: 尊敬的客人您好,感謝您選擇入住太原喜來登酒店,並與我們分享您的體驗。我們很榮幸得知此次入住體驗讓您滿意,您的讚賞給予酒店很大的鼓舞,也是我們進步的動力。作為山西省首家喜來登品牌酒店,很高興能在啟幕之際與您相遇,我們致力於以非凡的體驗、多樣化的餐飲產品以及標誌性的服務迎接每一位賓客,我們期待着為賓客展現一段豐富而多元的旅居體驗。酒店全體員工熱切期待您的再次光臨,祝您生活愉快!
Guest User
Deluxe King
Stayed in Nov 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 20, 2024
From the moment I stepped into the lobby, I was attracted by the elegant decoration. The warm lighting and exquisite decorations created a great atmosphere. The guest relations director, Youyou, was very considerate and efficient in checking in. The room was even more amazing. The bedding was soft and comfortable, and I slept through the night. The bathroom facilities were advanced and the supplies were complete. The hotel has rich dining options, with diverse and delicious breakfasts and exquisite and delicious dinners. The leisure facilities are also great, with new gym equipment and clear swimming pool water. Highly recommended, I will come again next time!
Original TextTranslated by Google
6/9
Response from Property: Dear guest, thank you for choosing to stay at Sheraton Taiyuan Hotel and sharing your experience with us. We are honored to know that you are satisfied with your stay. Your praise has given the hotel great encouragement and is also the driving force for our progress. As the first Sheraton brand hotel in Shanxi Province, we are very happy to meet you at the opening ceremony. We are committed to welcoming every guest with extraordinary experience, diverse catering products and iconic services. We look forward to showing guests a rich and diverse travel experience. All the hotel staff are eagerly looking forward to your visit again and wish you a happy life!
Guest User
B.DUCK Themed Family Room
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 8, 2024
As soon as we entered the hotel, there were staff to help us with our luggage. Mike at the front desk was very enthusiastic and helped us arrange a great room. The manager Asa was also very professional and helped us solve the problem. The hotel restaurant has a full range of dishes, rich and delicious. This stay was a great experience. I will choose Sheraton Taiyuan next time I come to Taiyuan!
Original TextTranslated by Google
6/10
Response from Property: 尊敬的客人您好,感謝您選擇入住太原喜來登酒店,並與我們分享您的體驗。我們很榮幸得知此次入住體驗讓您滿意,您的讚賞給予酒店很大的鼓舞,也是我們進步的動力。作為山西省首家喜來登品牌酒店,很高興能在啟幕之際與您相遇,我們致力於以非凡的體驗、多樣化的餐飲產品以及標誌性的服務迎接每一位賓客,我們期待着為賓客展現一段豐富而多元的旅居體驗。酒店全體員工熱切期待您的再次光臨,祝您生活愉快!
Guest User
Deluxe King
Stayed in Nov 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Dec 15, 2024
The hotel is in a great location with free parking. The hotel room is very clean and tidy. I would like to praise Mike at the front desk. I booked a king-size bed, but I needed to change it to a twin bed. Mike at the front desk helped me change the room enthusiastically. It was a great experience.
Original TextTranslated by Google
6/9
Response from Property: 尊敬的客人您好,感謝您選擇入住太原喜來登酒店,並與我們分享您的體驗。我們很榮幸得知此次入住體驗讓您滿意,您的讚賞給予酒店很大的鼓舞,也是我們進步的動力。作為山西省首家喜來登品牌酒店,很高興能在啟幕之際與您相遇,我們致力於以非凡的體驗、多樣化的餐飲產品以及標誌性的服務迎接每一位賓客,我們期待着為賓客展現一段豐富而多元的旅居體驗。酒店全體員工熱切期待您的再次光臨,祝您生活愉快!
Anonymous User
Deluxe King
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 14, 2024
Facilities: The facilities of the newly opened hotel are excellent, at the standard level, and the bed and pillows are very comfortable to sleep on. Hygiene: Hygiene is also good, and the details are also good. Environment: It is the standard of a star hotel. Service: The housekeeper Zhang Youyou is very nice, and the service attitude is good. He basically responds to all requests, and the whole service is very comfortable. I brought my parents here, and the overall experience was very good. I ordered the knife-cut noodles and fried pork from the hotel restaurant to be delivered to the room, which was also delicious.
Original TextTranslated by Google
6/9
Response from Property: 尊敬的客人您好,感謝您選擇入住太原喜來登酒店,並與我們分享您的體驗。我們很榮幸得知此次入住體驗讓您滿意,您的讚賞給予酒店很大的鼓舞,也是我們進步的動力。作為山西省首家喜來登品牌酒店,很高興能在啟幕之際與您相遇,我們致力於以非凡的體驗、多樣化的餐飲產品以及標誌性的服務迎接每一位賓客,我們期待着為賓客展現一段豐富而多元的旅居體驗。酒店全體員工熱切期待您的再次光臨,祝您生活愉快!