M232840****
November 24, 2024
This is a rubbish hotel. I booked a family room with breakfast for my family, but when we checked in, we were told there was no breakfast, and the hotel was completely unaware of it. When I contacted them to ask, they didn't know either. In the end, they pushed the responsibility onto the newly appointed front desk clerk, and didn't give me a satisfactory result. The manager kept contacting me not to give a bad review, and otherwise gave me a lot of excuses. I think it's not easy for everyone. I didn't leave a review, but they still didn't give me a satisfactory result. The meal fee has not been refunded yet. Although the money is not much, I feel very uncomfortable about this kind of thing. Everyone must be careful when booking this hotel, beware of being deceived, and I will never book their hotel again.
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