We have just moved after been at motive for 1 night the worst night we have ever had at a hotel ever as follows . Last night and this morning - because the walls of this hotel are so thin, my children were subjected to hours of rampant sex cries , moans & skin slapping noises, with the bed banging and squeaking for hours up until 1.30am last night and then again this morning it woke us up at 9am as they were at it again My 9 year old daughter was so uncomfortable with this she was in tears and very confused - the walls are so thin you could hear intimate details , skin slapping and heavy breathing with sex talk , it was embarrassing and scary for both my children we could hear everything through the paper thin walls. It was extremely awkward, very uncomfortable and an unpleasant experience . Just as that stopped last night at 1.30, a noisy family came back to the room on the other side, loud talking, baby crying and they put the TV on at volume- again, because the walls are so thin, there was no escape from it. Finally we managed to fall asleep only to be woken again at 4am by the baby screaming. We tried to talk to 2 different people about it at reception but they just shrugged there’s shoulders didn’t offer to move our room or a refund no help whatsoever . We have tried to raise it with agoda repeatedly but they are not interested and just offered me a £40 credit on our next booking and have still charged us £455 as we left the hotel early and said it’s the hotels policy not there’s even though we paid agoda in full before hand . To top it off the extra bed my son had been given ( which cost £13 a day ) was literally so hard it was like a block of concrete and the blanket had several holes in it. This was a terrible night of sleep as we were trapped in the room between the loud sex and the screaming baby. I understand these things go on in private, but the walls are so thin, you cannot get away from what is going on next door and children (nor adults!) should not have to be subjected to someone else’s intimate sex noises . It meant the holiday had started with a unpleasant experience that made it feel more like torture than a holiday and there is no way I would let my children stay in that environment again ( surely any decent parent would agree with me ? ) . None of us wanted to return to that hotel as things that should be private cannot be private in that hotel because the walls are obviously so thin . On top of this the hotel is in a very poor state and needs to be refurbished throughout . The rooms are dark & dingy and the mattresses are like solid planks . The shower is very poor and makes the whole bathroom wet and the floor like a ice rink . The pool has so much chemicals in it after swimming for half an hour my throat went totally dry and I had trouble swallowing and my sons as well ( we have never had this before at any pool ) - throat was fine as soon as we left the pool . Do not subject yourself to
Very Good
14 Reviews