Holiday Inn Express Tangshan (Aegean Shopping Center Branch) Reviews
Holiday Inn Express Tangshan (Aegean Shopping Center Branch)
Intersection of Beixin Road and Weiguo Road (Fengcheng Guomao), Lubei District, Tangshan, Hebei, 640000, ChinaView Hotel Details
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Holiday Inn Express Tangshan (Aegean Shopping Center Branch) Guest Reviews
4.6/5
Very Good
1719 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(1719)
Positive reviews(1667)
Reviews with photos/video(187)
Delicious breakfast(201)
Friendly front desk staff(128)
Convenient for shopping(116)
Near shopping area(106)
Easy to get around(104)
Convenient parking(74)
Large rooms(52)
Perfect for business trips(37)
Negative reviews(52)
Andrew Curran
Superior Queen Room
Stayed in Aug 2024
Business travelers
47 review
3.2/5
Posted on Sep 3, 2024
Old hotel needing a face lift. location is prime, but the hotel rooms and carpet smelt of cigarettes. People were smoking in their rooms with the doors open and this was spoiling the atmosphere for other guests
Response from Property: Dear guest!Thank you for staying at our hotel! We apologize for any inconvenience caused by the odor during your stay. We will notify the cleaning team to strengthen ventilation during their regular work. Since the opening of the hotel, time has passed by, and some facilities may have left some traces of time on their appearance. In the future, we will accelerate the pace of facility maintenance and item updates, bringing guests more fashionable and modern exquisite facilities. We hope our superior location and enthusiastic service can make up for this deficiency. We sincerely look forward to your visit again and wish you a pleasant journey.IHG Social Listening Team
jianwei
Twin Beds Standard
Stayed in Jun 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Jun 8, 2024
good location, close to mall and lot of food nearby the hotel.
Response from Property: Dear guest, welcome to our hotel. We are delighted to see that you have had a pleasant time at the hotel. Our hotel is located in the center of Tangshan, adjacent to the Aegean Shopping Center, surrounded by numerous merchants to meet your diverse needs for dining, entertainment, leisure, and more. We have an excellent management team and well-trained employee service, committed to providing every guest with a pleasant living environment. From the perspective of guests, we strive to create a clean, refreshing, and comfortable environment. Looking forward to your next visit and wishing you a pleasant journey.IHG Social Listening Team
Cyy8272
Twin Beds Standard
Stayed in Jun 2024
Family
7 review
4.7/5
Amazing
Posted on Jul 3, 2024
Room is clean but got a bit of weird smell. Receptionist is friendly. Breakfast is good and a lot of variety. Surrounding is very vibrant, strongly recommended this hotel.
Response from Property: Dear guest, welcome to our hotel. We have always been committed to providing safe and reliable spaces and friendly professional services, providing every guest with appropriate professional services. Our hotel has over a hundred clean and comfortable guest rooms, equipped with branded shower systems, high-quality beds, and soft and hard double pillows, to help you relieve fatigue during your journey and relax your body and mind.We hope you have the opportunity to visit again and wish you a pleasant journey.IHG Social Listening Team
wendy
Twin Beds Standard Extra Floor Space
Stayed in May 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on May 14, 2024
小王,小陈 and 张经理 were very friendly as they went an extra step to help us book 河头老街 when we had difficulties booking it as foreigners. Very thankful for their help. They made our TangShan experience amazing!!
Response from Property: Welcome to our hotel. Thank you for your support and for giving us a perfect review! Superior geographical location, clean and tidy hygiene, comfortable and elegant environment, complete supporting facilities, enthusiastic and thoughtful service, free parking lot, free nutritious breakfast, and various value-added services during check-in all bring guests a super value experience. Welcome to visit again. Wishing you a pleasant journey.IHG Social Listening Team
Anonymous User
Twin Beds Standard
Stayed in May 2023
Travel with friends
21 review
5.0/5
Outstanding
Posted on Jun 6, 2023
Very good location, we went for a race and they prepared free water for all the athletes and give us late check out. Very polite and helpful.
Response from Property: Dear guest, Thank you very much for taking the time to give us an excellent review and giving us a full score. We are pleased that you are satisfied with the location of our hotel and the excellent customer service we provide. We strive to provide unforgettable experiences for all guests, and we are always happy to hear them sometimes. We look forward to seeing you again on your next visit. Sincerely, IHG Social Listening Team
Hann Lin, Tan
Queen Bed Standard
Stayed in Jan 2024
Business travelers
2 review
3.7/5
Posted on Mar 16, 2024
Service was good and breakfast so decent. Room is pretty worn out, but clean.
Response from Property: Dear guest, welcome to stay at the Holiday Inn Express Tangshan Downtown. We apologize for not providing you with a satisfactory accommodation experience this time. We deeply apologize. Since its opening, the hotel has been highly favored. While accumulating experience, some facilities may have some traces of time on their appearance. We will conduct regular maintenance and upkeep to strive to maintain the quality and functionality they deserve. In terms of hygiene, we take every cleaning seriously, from the hotel lobby to the guest rooms with every piece of linen, and start from the details to provide guests with a clean and tidy living space. Our colleagues always observe carefully and maintain a keen sense of touch to meet the needs of guests, creating an unexpected and perfect experience for you when you need it most. Welcome back and have a pleasant journey. Holiday Inn Express Guest Care Team
SinanCaglayan
Queen Bed Standard
Stayed in Jun 2024
Business travelers
14 review
4.2/5
Very Good
Posted on Jun 28, 2024
Fair room, okay breakfast, good location.
Response from Property: Dear guest, welcome to our hotel !Our hotel has over a hundred clean and comfortable guest rooms, equipped with brand shower systems, high-quality beds, and soft and hard double pillows, to help you relieve fatigue during your journey and relax your body and mind. A spacious and transparent restaurant, 24-hour self-service laundry room, free parking lot, free Chinese and Western style buffet breakfast and other additional services are all prepared for you who come from afar. Looking forward to your visit again and wishing you a pleasant journey!IHG Social Listening Team
Yessa The EXPLORER
Twin Beds Standard
Stayed in May 2023
Solo travelers
9 review
5.0/5
Outstanding
Posted on May 19, 2023
The staff are really friendly and helpful to foreigners. Not so much strict and asking so much questions. Location is really accessible. The Aegean Mall is just downstairs as seen on the photo uploaded.
Response from Property: Dear guest, thank you very much for staying at the Tangshan Center Smart Choice Holiday Hotel and giving us an excellent review, giving us a full score. We are pleased that you are satisfied with the convenient location of our hotel and the excellent customer service we provide. We strive to provide unforgettable experiences for all guests, and when we have such experiences, we are always happy to hear. We look forward to seeing you again on your next visit.Sincerely,IHG Social Listening Team
Lanoue
Twin Beds Standard
Stayed in Aug 2023
Family
4 review
4.2/5
Very Good
Posted on Aug 14, 2023
Inside a mall so convenient. Food and shopping are very close taxis are easy to get
Response from Property: Dear Guest ,Thank you very much for your review. Holiday Inn Express is always located in a convenient location, such as a bus stop or a historical building in the city. We want our guests to feel more relaxed whether they are working or traveling. We look forward to your next trip. Sincerely, IHG Social Listening Team
Guest User
Twin Beds Standard
Stayed in May 2024
Couples
3 review
3.7/5
Posted on May 26, 2024
Room too small and no fridge
Response from Property: Dear guest, thank you for staying at our hotel. We apologize for not providing you with a great accommodation experience. The room area you have selected is approximately 30m ², consisting of 2 single beds of 0.9 meters, which have been displayed on the reservation page. Although there is no refrigerator in the room, all other room equipment is available to meet the needs of guests. We will provide your feedback to the management department. We hope you have the opportunity to visit again and wish you a pleasant journey.IHG Social Listening Team
Guest User
Queen Bed Standard
Stayed in Aug 2023
Solo travelers
25 review
4.5/5
Great
Posted on Aug 7, 2023
Clean well kept hotel. The room was spacious. Service desk were helpful.
Response from Property: Dear guest, thank you for staying at our hotel and taking the time out of your busy schedule to share your stay experience with us. We are pleased that you are satisfied with the sanitary environment, room facilities, and excellent customer service provided by our hotel. We strive to provide unforgettable experiences for all guests, and we are always happy to hear them sometimes. We look forward to seeing you again on your next visit. Sincerely, IHG Social Listening Team
johnizuka
Queen Bed Standard
Stayed in Nov 2023
Couples
3 review
5.0/5
Outstanding
Posted on Nov 17, 2023
Great hotel services and clean environment.
Response from Property: Dear guest,Thank you very much for taking the time to give us a wonderful review and give us a perfect score. We are pleased that you are satisfied with the clean environment of our hotel and the excellent customer service we provide. We strive to provide unforgettable experiences for all guests, and we are always happy to hear them sometimes. We look forward to seeing you again on your next visit.Sincerely,IHG Social Listening Team
Nana 1222
Queen Bed Standard
Stayed in Jul 2024
Couples
7 review
5.0/5
Outstanding
Posted on Sep 21, 2024
Nice and neat
Response from Property: Dear guest, thank you for your stay! Your satisfaction is the highest level of our enthusiastic service. We will do our best to provide you with excellent service, comfortable atmosphere, and peace of mind in our hotel. With brand new enthusiasm, we will meet every need of you. Thank you very much for your affirmation and encouragement. Welcome to visit again. Wishing you a pleasant journey.IHG Social Listening Team
Bayar kaya
Twin Beds Standard
Stayed in Feb 2023
Business travelers
14 review
3.2/5
Posted on Mar 14, 2023
uncompertable for smell
Response from Property: Dear Guest. Thank you for staying at the Holiday Inn Express Tangshan Zhongshen, we are sorry to hear that your room was not very clean. We will definitely review our cleanliness and do extra cleaning work on it. We sincerely hope that this will not affect your experience at our hotel.IHG Social Listening Team
Daichengxiaoshi888
Queen Bed Standard
Stayed in Nov 2024
Business travelers
169 review
4.5/5
Great
Posted on Nov 15, 2024
Located in the center of Tangshan, the hotel room is really cost-effective! The front desk service is very enthusiastic, and the room was upgraded proactively. The breakfast is also very rich. This is the first choice every time I return to Tangshan! The surrounding facilities are so complete!