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5 star

Glarros OldTown
4.5/523 Reviews

Glarros OldTown

Tbilisi|0.83km from Tbilisi Sulphur Baths
I booked ' Deluxe King Room' and the first night I realised that I was not sleeping on a single king size mattress as in the middle of the bed it was not flat. In the morning and for the benefit of the doubt, I removed matress cover & bedsheet and I found out that my matress was not single but two twin beds zipped together. Next morning I asked politely reception whether my booking was for deluxe king room and they confirmed that it was indeed. When I showed them a photo evidence with the twin beds the answer was ' Oh you felt it?'. When I asked whether they gave me a twin bed instead of king bed the answer was ' Oh the designer made it like this for convenience'. Obviously I did not buy what reception answered to me as an excuse and I was deeply disappointed. I felt mislead also because while I was walking in the corridor I glimpsed into the room next to mine - the door was open and cleaning lady was in. The room was much bigger than mine ( my deluxe room was 23 m2 but i doubt it) and I'm pretty sure that the bed was not two matresses zipped together. In a addition to my story I will agree with b) carpet is full of stains/dirty which is unacceptable for a new hotel c ) reception is not really welcoming for a 5 star hotel ( as advertised) d) There is no Smeg fridge as shown in the booking pictures. I was expecting much better treatment, provided I stayed in the hotel for 6 nights!!! 2 Stars for the positive attitude of breakfast room staff and for its convenient location. Next time in Tbilisi somewhere nicer and friendlier!
Iota Hotel Tbilisi
4.1/536 Reviews

Iota Hotel Tbilisi

Tbilisi|0.89km from Tbilisi Sulphur Baths
This is NOT a 4 stars hotel, more like 3 stars! 1. The cleaning service of the hotel was very bad, there was spider web in the corner of the ceiling. The bathroom floor was never mopped during our stay. 2. We requested a calm room, we received a room on the forth floor (#419) that directly faced the fan of the ventilation system of the restaurant located in the lobby. The operation sound of the system made it impossible to open the window due to the blowing sound and the cooking smell coming up. 3. The AC is a different story in this hotel; it was very hot and we couldn't control the temperature inside of the room. It was set on 27 degrees! When we addressed this issue with the receptionist, he explained that the AC system is central and many other customers complained about the same issue, and there's nothing that he can do about it. 4. The bathroom utilities had an EXPIRED SHAVING CREAM that caused us a skin rush. 5. The first day that we arrived, the weather was very bad, it was heavily raining. Upon check-in, the receptionist (Mariam) refused to let us do the check-in before paying the full amount. We went under the rain looking for a place to exchange money. They even gave us a wrong location for an exchange office. Later on, during our stay, we discovered that the receptionist offered free umbrellas to the guests when the weather was bad, while in our case she didn't bother herself to! 6. The mattresses and the pillows were not as comfortable as it should be for a 4 stars hotel. 7. The lobby has always cooking and deep frying smell coming from the restaurant located at the ground floor. 8. The room is always dark even when you turn all the lights on, and the TV has only Georgian and Russian channels. 9. The shower head was leaking water, it was fixed later on by the staff. With every shower the bathroom floor was flooding due to the lack of a glass barrier. The towels were replaced by torn ones several times during our stay. 10. The gym is not located inside of the hotel as advertised on booking. 11. The minibar was empty, and when we checked in we found an open sugar sachet left from the pervious guests.

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Breakfast

Tiflis Palace
4.4/555 Reviews

Tiflis Palace

Tbilisi|0.07km from Tbilisi Sulphur Baths
the hotel was good and clean , great location , but they need to have more smiley faces and hospitality .As i found lately that its not their own issue rather than the majority of Georgian Community issue , they have a lack of smile and mostly sulky i don't know why ?you can always sense the frustration in their faces and expressions ,and un friendly most of them don't understand any other language beside Georgian and Russian, especially the taxi drivers whom you cannot communicate with them even they can't read a google map ? i had several bad experiences in Georgia and will never repeat it , i don't recommend visiting Georgia if you are looking for entertainment , it was total disappointment and a waist of money . Watch it , there is lots of scams especially in the nightlife where it happened that i was looking for a restaurant to dine in and a lady came to me asking me if i'm looking for a nice restaurant , she took me to a club called crazy monkey where it turned to be a strip club which it was not in my intentions ? i went in and looked around and didn't like it at all and wanted to leave and the body guard stood by the door blocking me from going out and said that i have to pay 243 GEL almost 88 $ ?! i said for what i didn't even sit , he said that the minute you step in you have to pay a minimum charge which is the 243 GEL ? i had to pay because i didn't want to make troubles and left , also watch the taxi drivers i took once a taxi for trip less than 5 minutes and he asked for 40 GEL almost 15 $ ??? it is a total scam , then i asked the hotel about it they said that you should always negotiate the rate with the driver before your ride ???? since the taxis are not equipped with mile counters ? so be aware . in a nutshell Great country and very nice views ,but needs a lot to improve especially in hospitality and Georgian Ministry of tourism needs to be more active and to be equipped with hotline number to report scams and claims ,i do not recommend visiting Georgia for tourism . they still need more efforts to improve .

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Top rated hotels in Tbilisi

Searching for hotels near Tbilisi Sulphur Baths? Compare room rates and reviews to find your ideal stay.
Mercure Tbilisi Old Town
4.6/542 Reviews
Firstly, I would like to say thank you about your kind and hospitable atitude towards your guests. Staff members from each department are very nice and profesional people and they are trying there best to impress there customers. Also, I wanted to say personal thank you about front desk member Nina who helped me since the first day till the last.She did an amazing job and made our stay more memorable.
Old Meidan Tbilisi By Urban Hotels
4.3/57 Reviews
After catching covid I had to crash a bed somewhere for two nights. I got a decent discount for this one and couldn't be happier with the standard room. It was comfortable and cozy. The staff are not all perfect with English but they are kind and will understand. Location is pretty much perfect and the atmosphere is lovely.
Abanotubani Boutique Hotel
4.5/58 Reviews
Absolutely beautiful magical hotel that will help your mind instantly relax - the decor and aesthetic details are calming and give you that luxurious feeling of a well-deserved vacation! Hotel located in the ideal city centre location - made this hotel central to my beautiful time in Georgia. The cherry on the cake was the outstanding staff who went out of their way to help me feel welcome, so kind, courteous, and friendly - I enjoyed the very pleasant chats with them every day making the lobby feel like a lovely sitting room at the home of friends!! Special thanks to Dada under her management which all went so well....
Tiflis Palace
4.4/555 Reviews
the hotel was good and clean , great location , but they need to have more smiley faces and hospitality .As i found lately that its not their own issue rather than the majority of Georgian Community issue , they have a lack of smile and mostly sulky i don't know why ?you can always sense the frustration in their faces and expressions ,and un friendly most of them don't understand any other language beside Georgian and Russian, especially the taxi drivers whom you cannot communicate with them even they can't read a google map ? i had several bad experiences in Georgia and will never repeat it , i don't recommend visiting Georgia if you are looking for entertainment , it was total disappointment and a waist of money . Watch it , there is lots of scams especially in the nightlife where it happened that i was looking for a restaurant to dine in and a lady came to me asking me if i'm looking for a nice restaurant , she took me to a club called crazy monkey where it turned to be a strip club which it was not in my intentions ? i went in and looked around and didn't like it at all and wanted to leave and the body guard stood by the door blocking me from going out and said that i have to pay 243 GEL almost 88 $ ?! i said for what i didn't even sit , he said that the minute you step in you have to pay a minimum charge which is the 243 GEL ? i had to pay because i didn't want to make troubles and left , also watch the taxi drivers i took once a taxi for trip less than 5 minutes and he asked for 40 GEL almost 15 $ ??? it is a total scam , then i asked the hotel about it they said that you should always negotiate the rate with the driver before your ride ???? since the taxis are not equipped with mile counters ? so be aware . in a nutshell Great country and very nice views ,but needs a lot to improve especially in hospitality and Georgian Ministry of tourism needs to be more active and to be equipped with hotline number to report scams and claims ,i do not recommend visiting Georgia for tourism . they still need more efforts to improve .
Hotel Aivani Old Tbilisi by Dnt Group
4/517 Reviews
My friend and I stayed in this hotel for 4 days. First of all, the location is simply perfect. By choosing this hotel you will have 5-minute access to all the famous historical sites in Tiblisi. Also, there are so many great restaurants and cafes around you in which you can have access to the Wifi and connect to the internet if you want. The other advantage of this hotel was the staff. Although we had some problems with our room( it did not have any windows), they tried their best to make our stay as comfortable as possible. I would like to thank Giorgi and Aram for all their help in providing us with what we needed. Unfortunately, the room service and breakfast were not as good as the reception, and I hope you can work on improving both in order to make the stay more pleasant for the others.
Kisi Boutique Hotel
4.7/541 Reviews
One of the best Hotel I ever stayed in! I came before the checkin, as I have very long sleepless flight. They feed me (for free) and checked me in even before 2 p.m. Polite and helpful personnel. They give me all the directions I wanted. Very clean and cozy room. With incredible bed (that could be because of my sleep deprivation), I slept like a log (very comfortable log) ;) It situated just next to the Fortress. And other places of interest (Kura set, ancient Georgian churches). All in all, highly recommend! Disregard the price - it worth every penny.

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