Thanga House by LuxUnlock Private Villas

Stayed here for a change as we had already stayed at the Bungalow on the beach. The welcome was warm, and they did a traditional aarti. Communication was fine. It all ended there. 1. Your car is parked on the road, and there is no secure parking 2. We stayed in the 1st floor room facing the road, and the bed was too high and only one foot stool provided. The other person had to scramble to the other side of the bed from this end to get in and out. 3. AC capacity is too low for the room and the room is dimly lit. 4. There is no proper storage space in toilets to place anything, including your kit. 5. Height of wash basin is way too high for short people. The geyser did not work. 6. The place has good potential but too many staff and yet it looks unkempt. Plants all dried up and not watered and stuff lying all around in the nooks and corners. 7. Breakfast included, but don't waste ur time. They served cut fruits, white bread with butter and jam, and poori, which looked like it was done by an amateur, and the potato was probably made as side dish for curd rice. 8. I'm being critical as the place does not come cheap. 9. There is one lady who actually smiles and wants to please. Only green tea sachets is provided with the kettle in the room. However if you ask the caretaker he will make a coffee for you. If you arr staying on the higher floors you will have to walk down every time you have a request. Our broken shower gel bottle was taken away and brought back in the same condition and placed in the toilet. Do yourself a favour and stay elsewhere. It's OK for a one night stay , but then it's priced way above what it's worth.

My wife and I visited Thanga House in Tranquebar at the end of August 2022. We drove down from Pondicherry; at that point in time, the road was terrible and the journey took us almost 4 hours. We had pre-booked dinner, for which we paid extra (Rs. 550/person). The quantities were fixed; there were two curries provided, of which one was a miniscule portion of cauliflower. Aside from this, the food was delicious, and the manager had gotten the menu right. We had requested a cake, which was procured and provided to us. Outside our room, there were three mattresses kept in storage. There was no water in the taps from 10pm onwards; we called/messaged the caretaker + manager, but this was not resolved till the next morning. Breakfast was to be at 830am. At 8am the cook came and asked if we wanted tea or coffee; I suggested we have it fresh at the table, but she said she had to go the temple so she would be leaving soon. Again, the breakfast itself was delicious. Later that evening, we had just returned from dinner at the nearby Neemrana property when the caretaker/manager at Thanga House told us that a) his mood was a bit off because b) he'd just found out the person he was dating was a divorcee so c) he was leaving and d) we'd have to lock up behind him. After he left, we realised that we had no drinking water, so had to call the other manager at 1030pm for assistance, which was provided. On our final day, there was bread provided with no butter; the idli, dosai and upma however were excellent. All in all, this was a mixed experience. The room and amenities were excellent, there was good WiFi connectivity; the smart TV had an included Netflix account that worked very well and the food we ate was delicious. The service however was over-familiar and inexperienced; the property would be better served by hiring professionals rather than the current set of amateurs who, while sweet, would benefit from extensive hospitality training.