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Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(96)
Positive reviews(95)
Reviews with photos/video(45)
Easy to get around(20)
Great service(19)
Close to metro(9)
Loved the view(7)
Clean and tidy(6)
Well designed(6)
Negative reviews(1)
Instanttraveller
1 King Bed(shower only)
Stayed in Jan 2024
Couples
14 review
5.0/5
Outstanding
Posted on Jan 29, 2024
Definetly the best hotel in Tokyo without a doubt. Everything from staff service to room.
Nora
1 King Bed(shower only)
Stayed in Jul 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jul 12, 2024
Location is very convenient to go around the Tokyo. All services and breakfast are excellent. If my husband and I visit Tokyo again, we will definitely choose it.
Ting Yu
1 King Bed with Tower View
Stayed in Jan 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 1, 2024
Great view view I love it!!! I would definitely recommend others!
Heng Jie
1 King Bed(shower only)
Stayed in Dec 2023
Family
3 review
4.7/5
Amazing
Posted on Dec 21, 2023
Very well located, subway station is just located in the same building. Satisfied with the amenities provided by the hotel. Room is spacious and cosy.
CielYuki
1 King Bed(shower only)
Stayed in Mar 2024
Family
90 review
5.0/5
Outstanding
Posted on Mar 19, 2024
This five-star hotel is unique in that it offers unrivaled comfort and first-class service. Whether you are traveling for business or on vacation, this place has it all. I was impressed by the fact that the hotel rooms are equipped with modern amenities and thoughtful details. What's more, the hotel attendants are always smiling and enthusiastic, making me feel friendly and cozy.
TVDVA
1 King Bed, Deluxe with Sofa Bed
Stayed in Dec 2023
Couples
9 review
5.0/5
Outstanding
Posted on Jan 2, 2024
From Sydney - in town for New Year.
Will be back! great property.
Guest User
1 King Bed with City View, Premium
Stayed in May 2024
Family
3 review
4.5/5
Great
Posted on May 15, 2024
Very clean and tidy
Majiamayi
1 King Bed, Deluxe with Sofa Bed
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 7, 2024
The room is very comfortable, with a sofa bed, especially suitable for 2 people traveling with children, the child can sleep in a bed by himself. There is a 24-hour lounge on the 11th floor, with free drinks and fruits, and you can see the Tokyo Tower. The breakfast is not very varied, but very exquisite. The hotel staff are very friendly and the service is meticulous.
The location is very good, with the Hibiya Line and Ginza Line downstairs. It is very close to Ginza, Roppongi, the Imperial Palace, and Tokyo Tower.
When I left, I also bought the silver Doraemon souvenirs unique to Toranomon. In short, it was a great travel experience.
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yinhungintama
1 King Bed with Tower View
Stayed in Jun 2024
Couples
8 review
5.0/5
Outstanding
Posted on Jul 10, 2024
The location and view are excellent. The hotel is connected to the subway station downstairs and the transportation is convenient. The breakfast selection is really average, but it is ok if you can order it a la carte. Tokyo is really boring. It feels like you haven't left Shanghai.
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Houzi
2 Twin Deluxe
Stayed in Jun 2024
Family
11 review
5.0/5
Outstanding
Posted on Jun 23, 2024
The hotel is very new, the facilities are very modern, and the design is very artistic. The door of the hotel is not easy to find because it is next to the breakfast restaurant on the first floor, but it is not a problem once you are familiar with it. It is only difficult to find it the first time. Another door of the restaurant can directly go to the taxi point of Toranomon Hills Station Tower. Every day, breakfast is a small amount of self-service plus ordering, which is a very fresh experience for us. In addition, the hotel service staff are very good in English.
The 11th floor lounge of the hotel can directly see the Tokyo Tower, and some rooms can also see it, but this time we did not catch up with the room that can see the Tokyo Tower.
Near the hotel is Toranomon Hills, and there are various shops, convenience stores and restaurants in the 4 towers, as well as 2 subway lines, which is very convenient.
Finally, I need to praise the hotel's network, which is the best among the 4 hotels I stayed in Japan this time.
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ArdisBlossom
1 King Bed with Tower View
Stayed in Apr 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Apr 29, 2024
The advantages of Hills are reflected in every detail of the hotel, which is why I fell in love with this hotel:
The a la carte menu of the buffet breakfast combines Western and Japanese cuisine, both salty and sweet. You can order as many as you want after eating. The room is very spacious in the center of Tokyo, and it is no problem to carry 2 or 3 suitcases. It is for girls. The yukata is cute with a hood, the clothes hanger beside the bed is silent, and the fluffy slippers are more comfortable than those in the Four Seasons Hotel; the wash basin outside the bathroom has a mirror that can adjust the brightness, and there is a separate drinking water dispenser in the room. , below is a small zinc plate that can be used to wash fruits; the Lounge on the 11th floor is similar to an airport VIP room, with a charging station next to each seat. In addition to being able to enjoy the Tokyo Tower up close, there is also a separate rest room and shower room, before and after check-in You can continue to use it throughout the day, which is especially important for travelers taking late-night flights.
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6/17
港女日誌
1 King Bed(shower only)
Stayed in May 2024
Family
6 review
4.2/5
Very Good
Posted on May 8, 2024
The room was very spacious, but considering the distance between the room and the hotel, the hotel arranged a room close to the elevator hall for my parents after negotiation. The breakfast was a bit lacking and lacked Japanese food and few choices. Because the hotel is in the business district, there are no restaurants or drugstores open late at night nearby.
In addition, it is very convenient to travel from the hotel to the Baigu Line yesterday. There is a direct passage to the subway station in the basement. But if you are taking the bus back to the hotel, you must get off at the drop-off area of the office building, because the hotel does not have a separate Locker.
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6/7
Anonymous User
1 King Bed(shower only)
Stayed in Apr 2024
Travel with friends
1 review
3.5/5
Posted on May 2, 2024
1. The lobby is very small, almost non-existent, and connected to the restaurant
2. Eight out of ten times I took a taxi to the hotel, the driver couldn't find it. On the first day, I went from the airport to the hotel and gave the hotel card provided by Ctrip. The driver took me to Andaz... The lobby was not obvious. Anyway, it was inconvenient to take a taxi, but there was a subway station downstairs
3. I booked a basic room. I don't know if this room is like this or I'm just unlucky. Anyway, I was arranged in a room that was blocked by the building and couldn't see anything. It was also very far from the elevator. The experience was very bad, but I was too lazy to battle and too lazy to change rooms
4. In short, the cost performance is not high, but Tokyo hotels are very expensive. There are no good and new meal replacements at this price. Just make do with it.
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Guest User
1 King Bed(shower only)
Stayed in Apr 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Apr 27, 2024
A highly recommended hotel. The newly opened hotel in 2023 is in a good location. The Ginza Line and Hibiya Line are downstairs, making travel very convenient. The hotel upgraded the room, and Tokyo Tower is outside the window, with a very beautiful view. The most touching thing is the home-like service. There are Chinese-speaking front desk staff. When I returned to the room on the first night of my stay, I received a welcome card from a staff member named Fan, which made me feel warm. Every time I enter and exit, a staff member will come forward to greet me and take the initiative to ask if I need any help, which is better than many old international brand hotels. In short, it is a very satisfactory hotel and I will stay there again next time I come to Tokyo!
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jadejademeowmeow
1 King Bed with City View, Deluxe
Stayed in Apr 2024
Travel with friends
18 review
3.5/5
Posted on Jun 18, 2024
The hotel is in a good location, surrounded by business districts and a subway downstairs.
The same designer as the Stratford in London, the style is simple and modern.
The hotel room type was not consistent with what was shown on Ctrip. After reporting and investigating for a long time, it was confirmed that the wrong picture was placed. The area in the picture was larger and there was an extra sofa. The attitude of the hotel front desk was also indifferent and inefficient. In the end, some snacks were sent as compensation.
The room is small, a bit crowded for two people, and the cost performance is not high.