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November 9, 2024
I hope this review can help friends who are about to book this hotel.
Pros: ①The hotel environment is OK, there is free breakfast
②The facilities are also pretty good, and you can get bath powder for free
Cons: I am studying in Japan and will graduate soon this year. My mother came to Japan to visit me. I booked this hotel for her, thinking that it could be closer. I booked it for my mother to stay alone. I thought I would just go to my mother's room and teach her how to use some facilities (my mother doesn't speak Japanese), and at the same time I wanted to get some domestic snacks that my mother brought me. The tall and fat waiter at the front desk discriminated against us. My mother and I wanted to go to the room to get something to eat dinner. He rushed to the door of the room and grabbed me and said, "Get out of here." He only let us go to the elevator door to pack our luggage, and refused to let us go to the room to pack our luggage. He threatened us that if we dared to go in, we would be kicked out of the hotel and call the police. My mother and I could only sort our luggage at the elevator door in a mess. My mother wanted to take some toiletries, and the waiter glanced at us and said not to take too much, otherwise we would have to pay. We were quite unhappy at the time, and then a foreigner who spoke English came. He immediately squinted his eyes and smiled, bending over to introduce the various facilities and free things to him. I contacted Ctrip and the hotel customer service, and the service staff said that he refused to apologize for his attitude. In the end, only Ctrip compensated me a little. If you really need to book a hotel, please think twice, he discriminated against us. I didn't lie! (The picture is to prevent violations
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