Hotel Comfact Reviews

- good location (between JR ueno, Metro Iriya, and JR Uguisudani) walking to hotel around 15 mins form each train station. - room cleaning service is good. you need to leave your room card before you left the hotel. - my room type is standard type. i think it OK, but not enough for packing big luggage. - 2 single bed is ok for couple. - few midnight restaurant around here. only kombini *** the hotel has store contain everything that recommend for tourist!!! and you can get tax free, too. (the price is cheaper than other store in tourist spot)

The was very good but the place is very small

The size of the room is just enough for the solo travel or small group traveller. The location is just slightly far, which around 10 minutes walk to Ueno station. The hotel isn't good enough due to the cleanliness not being up to standard.

It is quite unbelievable how dusty the room is. The walls and under the bed is COVERED in dust. Clearly have not been vacuumed/cleaned regularly. For some reason the toilet always smells like someone is smoking. Other than these, the hotel is alright, not very outstanding but given the price I am not complaining too much. The room is small as well but that is as expected. About a 15-minute walk from Keisei-Ueno station. Cannot say I will revisit again as there is better choice near Ueno Station.

Location was walkable distance to a few different train lines, mostly about 5-10 minutes. Asakusa and Ueno are a stroll away. Though it’s a bit of a walk but the area is peaceful and quiet. Room was definitely enough for solo traveller, liking the brown wallpaper to give the room more warm and welcoming feeling. There’s a shop selling duty-free goods at the first floor, so it’s convenient if you want to do some shopping. Felt the only downside to my stay was that the door doesn’t soundproof that well, and you might be awakened by people outside talking. Would definitely be a spot I recommend.

It is a comparatively cheaper hotel among other hotels around Ueno station, front lady was bilingual for Japanese and Mandarin though she chitchatted to other Japanese colleagues all the time was loud, bit unprofessional. We stayed for one night only in the twin beds room in which too tiny to squeeze 4 suitcases at the same time. People can just sit on beds in the room. The power sockets on the desk were malfunctioning, inconvenient to charging mobiles at the meanwhile getting hair dry with a hair blower. The lighting is adjustable. But reading light was getting too hot to change angles with bare hands while position felt to changed.

Apart from location, everything are perfect. Very nice staff. Plenty of amanities. Good bed and pillow. The location might not great but okay, walk from Ueno Iriya exit for 10 min. Do not recommend for traveller with 2 luggage or more without friend. In fact, I woke up late but they charge only 1100 yen that is reasonable. To sum up, recommend for travel alone with a piece of belonging.

English: I booked 3 rooms for 2 nights, but in the morning, a male staff member knocked on the doors of all 3 rooms of our family, saying, “Check out time! Check out time! Check out time!” We were very shocked. I quickly told him that we had booked for 2 nights, but he said we had to change rooms. He spoke without politeness or a friendly tone. Japanese: 私は3部屋を2泊分予約しましたが、朝になって男性スタッフが家族の3部屋全てのドアを叩き、「チェックアウトタイム！チェックアウトタイム！チェックアウトタイム！」と言いました。私たちはとても驚きました。すぐに2泊予約していることを伝えましたが、彼は部屋を移動しなければならないと言いました。話し方も丁寧ではなく、親切なトーンではありませんでした。

a little dusty in the room but we used wet wipes to clean when we checked in, other than that, all good.

Hotel is good enough but a bit far from Ueno metro station , price is a bit expensive if I compare to Osaka hotel .

Hotel comfact was so spacious! Very rare for a hotel in Tokyo. The room was also very clean and comfy.

Really enjoyed my stay. Although it is very small, you’ve got everything you need.

Everything was good although hotel location quite far from ueno station

Far from the subway 450 meters room was clean but breakfast not good