HaliluyaHarry
February 25, 2025
Let me talk about the good places first. The lobby is well decorated and has beautiful scenery. The room view is also really great. The view is extremely wide. You can see the Tokyo Skytree and part of the edge of the sea. The night view is also amazing. When the weather is good, you can see Mount Fuji, which is not inferior to ordinary observation decks. The service is generally OK. I didn't find the service attitude problem mentioned in Xiaohongshu. The front desk is very friendly. There was a small matter in the room that bothered the front desk. The front desk guy was not tired of asking his colleagues to take over and follow us back to the room to solve the problem. This is really good.
Let's talk about the uncomfortable places. First of all, the breakfast level is not satisfactory, which is far worse than Mishima Tokyu, which has a lower breakfast price. I don't know why it seems that Chinese guests are always taken to the inner seats first, and Western and Japanese guests are always taken to the window seats first. It is understandable that they don't change seats after confirming that they are seated and take them to the inner seats when the window seats are full, but why do they give priority to taking my parents to the inner seats when there are many vacancies in the window seats? It is also very obvious that almost all the seats near the back are Chinese guests, while those near the windows are almost all Westerners and Japanese. This is obviously not normal. There should be no strange unspoken rules. Shouldn't it be the minimum to treat guests from all countries equally?
Original TextTranslation provided by Google