〒101-0051 Tokyo, Chiyoda City, Kanda Jinbocho, 1 Chome−30, Chiyoda Ward, Tokyo, 101-0051, JapanView Hotel Details
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Hotel Villa Fontaine Tokyo-Jimbocho Guest Reviews
4.3/5
Very Good
75 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(75)
Positive reviews(73)
Reviews with photos/video(11)
Awesome stay(19)
Clean and tidy(17)
Easy to get around(17)
Great service(14)
Convenient location(14)
Close to metro(8)
Negative reviews(2)
Guest User
Double Room
Stayed in Sep 2024
Solo travelers
39 review
5.0/5
Outstanding
Posted on Sep 7, 2024
Nice place! Good location near supermarkets and metro station. Clean room, nice bed. Highly recommend
Response from Property: We would also like to thank you again for taking the time out of your busy schedule to share your thoughts on your stay.
We are very pleased that the hotel's location, rooms, and cleanliness have been highly evaluated.
We will share the impressions from our customers among our staff, and we will continue to do our best to provide guidance and services that will make your life more comfortable from the customer's point of view.
We will continue to value each and every customer voice and strive to improve our services, so we look forward to your continued patronage.
Hotel Villa fontaine Jinbocho
Manager
Guest User
Double Room
Stayed in Oct 2024
Couples
18 review
5.0/5
Outstanding
Posted on Oct 13, 2024
Clean and relatively spacious room. The bed was comfortable and the front desk staff were polite and cheerful. Great location as well.
Response from Property: Thank you very much for staying with us.
We will continue to work to become a hotel of choice for many people.
We look forward to seeing you again.
Hotel Villa Fontaine Tokyo Jinbocho
Manager
Hufait
Standard Double Room
Stayed in Apr 2024
Business travelers
117 review
5.0/5
Outstanding
Posted on Apr 15, 2024
Not bad. This only downside is the hotel put me in a smoking room even though I booked a non-smoking room.
The overall service is nice.
Response from Property: Thank you for staying at our hotel.
Thank you very much for appreciating our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service.
We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.
We look forward to your continued use.
mitsos k
Double Room
Stayed in Mar 2024
Solo travelers
13 review
4.7/5
Amazing
Posted on Mar 18, 2024
Overall a great choice. The personnel was very helpful, the room kept clean and the location is very convenient for transport. The only drawback was that the room was a tat too small making handling the baggage an everyday thing
Response from Property: Thank you very much for staying with us the other day. In addition, we are grateful for this evaluation.
We are relieved to have been evaluated not only for our service but also for the response of the staff.
We will continue to pay close attention to cleanliness so that everyone can enjoy an extraordinary world.
All of our employees will do their best to provide you with even more hospitality the next time you visit.
Hotel Villa Fontaine Tokyo Jimbocho
manager
Anonymous User
Double Room
Stayed in Nov 2023
Couples
3 review
4.0/5
Very Good
Posted on Nov 8, 2023
Near to jimbochu station. A little away from main attractions.
Response from Property: Thank you very much for staying at our hotel the other day.
we will reform and continue to aim for better service improvement.
If you use the hotel again, we are glad.
Hotel Villa Fontaine Tokyo jimbocho manager
PatPat2970
Double Room
Stayed in Sep 2023
Business travelers
31 review
4.0/5
Very Good
Posted on Sep 14, 2023
verysmall room,lobby @ basement,laundry @ 5/F JPY 200 + JPY 50 detergent power "available from reception" + JPY 100 for dryer machine. Most room not have a view.
Response from Property: Thank you very much for staying at our hotel the other day.
Based on the opinion received this time, we will reform and continue to aim for better service improvement.
If you use the hotel again, we are glad.
Hotel Villa Fontaine Tokyo Jimbocho
Manager
Xueheng
Double Room
Stayed in Dec 2022
Couples
1 review
4.7/5
Amazing
Posted on Dec 30, 2022
Good & clean hotel, the room is a bit small, but the location is great
Response from Property: Thank you for staying at our hotel and taking the time to share your feedback, we sincerely appreciate it.We are very glad to know you were pleased with the location of our hotel.With good access to the Budo-kan and Tokyo Dome, it's convenient to explore Tokyo by subway from our hotel.Also, there are many restaurants nearby, so you don't have to worry about where to eat.We do hope you will return to stay with us again very soon. Kindest regards, Hotel Manager
Guest User
Twin Room
Stayed in Nov 2024
Travel with friends
5 review
3.7/5
Posted on Nov 13, 2024
I booked a twin room for a trip with friends. There was construction going on nearby, but it didn't bother me and I was able to stay comfortably.
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nexko
Double Room
Stayed in Oct 2024
Business travelers
10 review
3.7/5
Posted on Nov 6, 2024
I think it's okay, but the old apartment has been renovated so the circulation is poor.
There are many ramen shops, Gary's restaurants, and ancient bookstores around. It's not great in terms of sightseeing, but it's not bad in terms of life.
Original TextTranslated by Google
Response from Property: Thank you very much for using our hotel.
We would also like to thank you again for your feedback on that occasion.
We sincerely look forward to your visit again.
Hotel Villa Fontaine Tokyo Jimbocho
manager
Guest User
Double Room
Stayed in Sep 2024
Couples
5 review
5.0/5
Outstanding
Posted on Oct 10, 2024
The hotel is close to Jimbocho Subway Exit A5, and it is convenient to eat around. There is a delicious Yakitori restaurant nearby. It is very quiet at night, very clean, with complete facilities, full charger sockets, and the front desk staff is beautiful and polite. It is worth recommending!
Original TextTranslated by Google
Response from Property: Thank you very much for staying at our hotel.
We value the spirit of hospitality and will continue to provide services that meet our customers' expectations.
We will continue to pay close attention to cleanliness so that everyone can enjoy an extraordinary world.
Most importantly, we were satisfied with the hotel's facilities.
We will continue to work hard to improve our services to create facilities that satisfy our customers.
We're glad you like it.
We would be grateful if you have the opportunity to stay at our hotel again.
All our staff are looking forward to your visit.
Hotel Villa Fontaine Tokyo Jimbocho
Manager
rejina3
Healing Room Non-Smoking
Stayed in Jul 2024
Solo travelers
8 review
4.5/5
Great
Posted on Jul 23, 2024
The front desk staff were very helpful. The room was also very clean and nice, and it was about a 5-minute walk from the station, so it was very accessible. I'd like to stay here again if I have the chance!
Original TextTranslated by Google
Response from Property: Thank you very much for staying at our hotel. Your kind words are much appreciated. We also appreciate your positive feedback regarding our staff's service. All of our staff are working together to ensure that as many guests as possible feel that their stay was worth it. We will continue to work hard to become a hotel that many people will choose in the future. We look forward to welcoming you back soon. Manager, Hotel Villa Fontaine Tokyo Jimbocho
It's very weird. The lobby is on the underground floor. When we arrived, we were given a room on the first floor. They said there were no other rooms. It turned out that the first floor was the underground floor. It was very cramped to live there, like being in prison. My head hurt after staying there for one night. It was the worst stay experience.
Original TextTranslated by Google
Response from Property: Thank you so much for staying with us.
We would also like to express our sincere gratitude to you for choosing from the many hotels available.
We take your customer service points seriously.
We apologize for any discomfort this may have caused our customers.
In the future, we will teach from the basics so that this does not happen.
We apologize for any inconvenience caused by the equipment and layout.
It is difficult to improve the building immediately, but we are actively considering it.
We apologize for the many points that did not meet your expectations.
Hotel Villa Fontaine Tokyo Jimbocho
manager
Guest User
Double Room
Stayed in Dec 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 11, 2023
tidy! The hotel is in a good location, northeast of the intersection, close to Jimbocho subway station, and not far from several other nearby tram stops. There is a Confucius Temple (Yushima Cathedral) nearby and several universities. There are many gourmet restaurants and drug stores. The hotel's service is also very good. The scale used to weigh luggage at the front desk is very accurate, not much different from the electronic scale at the Haneda Airport check-in counter.
Original TextTranslated by Google
Response from Property: We appreciate your contribution and high praise for our review. Thank you so much.
We are delighted that you are satisfied with our service.
We also appreciate your review of our hotel services. In the future, we will continue to further improve our services.
We are happy to hear that you are satisfied with our service.
Hope you can visit our hotel again.
Villa Fontai Jimbocho
manager
Anonymous User
Double Room
Stayed in May 2024
Business travelers
84 review
4.0/5
Very Good
Posted on Aug 6, 2024
Located in the center of Tokyo, the hotel room is small but clean. The front desk is on the underground floor, which is a little hard to find. There is a direct elevator to go down. The transportation is convenient and it is very close to the subway station.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at our hotel.
It seems that your stay this time has been comfortable, and I am very happy to read it.
I am happy to receive a positive evaluation of the staff's response.
We look forward to seeing you at our hotel again next time.
Hotel Villa Fontaine Tokyo Jimbocho
manager
Guest User
Double Room
Stayed in Nov 2023
Family
3 review
5.0/5
Outstanding
Posted on Jan 2, 2024
The room is nice, a little bigger than expected. It's very convenient to take the subway. It's surrounded by a bookstore street and very close to Myongji University. There's a strong cultural atmosphere in the surrounding area.
Original TextTranslated by Google
Response from Property: Thank you for your contribution and high rating of the review. Thank you very much.
We are glad to hear that you were satisfied with your stay.
We are glad to see that you had a good time with us.
We are also very happy and relieved by your positive evaluation of our staff's service.
We will continue to carefully keep the hotel clean and tidy so that you can enjoy the extraordinary world.
We are glad that you are satisfied with our facilities.
We will continue to improve our services and strive to create facilities that will make guests more satisfied in the future.
We are glad that you like our hotel.
We hope that you have the opportunity to stay in our hotel again.
All our staff look forward to seeing you again.
Hotel Villa Fontaine Tokyo Jimbocho
Managerー