Top rated hotels in Tokyo

The Kitano Hotel Tokyo
4.9/589 Reviews
Central Tokyo
My husband and I recently stayed 4 nights at The Kitano and overall we really enjoyed our stay. A few pros, the room was clean and larger than expected. The hotel only had 4 floors so it gave a boutique feeling in the heart of the city. The staff was friendly, especially at breakfast (but felt like they could have helped a bit more when trying to find dinner, which was a bit difficult for us). Worth mentioning, the location was a little far from the sights and not on the JR loop so we had to take the regular subway which took a little extra planing and time. The general area didn’t have many good restaurants so plan ahead. Even though we enjoyed our stay but as tourists we would probably select a different location next time.
Hotel New Otani Tokyo Garden Tower
4.6/5348 Reviews
Central Tokyo
Though the hotel is over 50 years old, it is well maintained. Front desk, concierge, restaurant and room services are excellent. The hotel garden with water falls and Japanese bridge is gorgeous. Breakfast at 40/F sky restaurant is an unique experience.
Hotel New Otani Tokyo the Main
4.6/5175 Reviews
Central Tokyo
This was our second trip to Japan within the past 5 years. Previously, we stayed at a budget hotel which was cramped and small compared to American hotels. For this reason, we decided to splurge and I'm so glad we did. Splurge on the deluxe room if you value space and comfort. It not only made a huge difference, but it made our stay even better. The deluxe room comes with a walk- in closet, huge bathroom, and the room itself was big enough for a King bed and sitting area with a couch and chair. The staff provided excellent customer service at all times. The hotel is not that close to a train station so be wary of that, especially if you have heavy luggage. Also, this hotel is huge and navigating it takes time before you know where to go and how to get to the area's local restaurants and train stations. The hotel grounds have a beautiful Japanese garden with waterfall which rivals some parks. The only criticism I have about our stay is dining. As do all hotels, this one charges a huge price to dine on-site. You have access to local restaurants that are within walking distance for half the price. If you want to save money do a little research online and dine off-site. There are plenty of options around the area.
the b shimbashi toranomon
4.2/599 Reviews
Central Tokyo
It is not a short distance from Shinbashi Station, but it is a short distance. Even from Karasumoriguchi Hibiyaguchi Dochika to the hotel, there are restaurants and it is lively. If you walk straight on the main street, you won't get lost. The hotel is new and clean and the staff are kind. There was no amenities cleansing face lotion emulsion in front of the elevator. There is a toothbrush cotton swab in the room. Pajamas are one-piece type. It was good that there were many outlets in various places. There was also USB. The shower is functional and comfortable. The toilet washbasin is also beautiful. I stayed in triple, but the twin bed was big and good. There was one kind of bread for the morning service, the first day was a croissant and the first day was Mahin. It seems that I have to go early. It was a hotel I wanted to stay again.
Livegrace Hotel Akasaka
4/50 Reviews
Central Tokyo
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Very nice room, our family of four will not feel crowded at all. There are also two toilets in the room, which reduces the inconvenience of using the toilets at the same time. Moreover, the clothes dryer, washing machine, iron and drying rack in the room are right to go. It is very convenient to organize clothes. The facilities in other spaces are also very complete. The decoration of the whole room is especially intelligent, the accommodation experience is particularly comfortable, and the surrounding area is also special. Prosperous, Jiatong is convenient, and it is also very suitable for shopping and shopping. It is a good place for tourism.
The Tokyo Edition, Toranomon
4.3/5163 Reviews
Central Tokyo
The hotel is centrally located and I think that’s basically the sole reason I may consider staying at it again. Checking in was smooth (thanks to the HK colleague seconded from Ritz Carlton HK), and other than that, I think your hotel staff needs re-training, especially the concierge team! Terrible service and clueless! My friends who were also traveling were not as lucky at check-in. One wasn’t able to get his room at 6pm and was asked to wait (20 mins), and when he finally got his key, he went into the room where someone was already in it. Who could expect this kind of mistake happened in a “modern luxury hotel”? My other friend nearly traumatized trying to check-in with a staff who can’t really speak English and don’t understand what “confirmation number” means. To me, the only disappointment was no upgrade at all even I was a Titanium member then. But well, I of course understand it is “subject to availability”. Hotel itself and its location is superb and definitely create a modern luxury feeling. But I’m staying in a HOTEL and HOSPITALITY and SERVICE should be the most important. And Edition Tokyo fails in all aspect, and maybe this is how you want to create a “lasting memory”? The short lady at the concierge was rude and impolite. When I was trying to ask about the timetable of the airport bus and where the stop is, she simply said why don’t you check it online cos you need to use your credit card and book anyway! I cannot believe this kind of service in Japan, let alone at a 5-star Marriot managed hotel. In the end I let my friend to handle it and she told me she talked to 3 different concierge colleagues and each gave a different answer, in the end it had to escalate up to the duty manager to get a concrete response on how to take the airport bus to Narita. Crazy! Then on separate occasions we went to the lobby bar. We requested to sit by the window and the waiter there said “it is reserved” on every occasion. In the end of course the sofa by the window was empty (and on one occasion it was empty till the bar was closed). I got annoyed and asked for the restaurant manager and I said “if you need a minimum spending just say so, why you have to put us at the bar table?” She said she would look into it and of course no one has yet to give us a good reason why is it the case. And service at the bar was appalling and to a certain extent I would even use “racist” to put it. As a Titanium with Marriot Bonvoy and a Globalist with World of Hyatt, I must say I made a terrible mistake staying at Tokyo Edition. I am sure I would receive better treatment and a better holiday experience if I stay at Andaz Tokyo which is across the street!

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Hotel Information for Traveller

Number of hotels23,157
Number of Reviews 179,866
Lowest PriceCAD 39
Highest PriceCAD 1,793
Average Price(Weekday Night)CAD 300
Average Price(Weekend Night)CAD 348