No.64 at the Joiners

Stayed here with 3 other couples. This hotel should enter FOUR IN A BED. This will enable them to win the lowest score ever. Entered the room to find one of the windows, which had a rotten frame, held up by a gin and tonic can. The electric towel rail was missing its lower brackets and the ceiling was patched up. The entrance into the shower was so narrow we had to enter sideways. A larger person would not have fitted. Our friends room had the extractor fan falling through the ceiling and another couple had water coming through their bathroom ceiling. It’s advertised as luxury bathrooms. I don’t think so. We were told there was a singer on the night but when we returned from eating out we couldn’t get through the pub to upstairs due to the amount of people. We went round the back and both doors to upstairs were wide open and available to anyone not staying to access. Very bad security. We then endured a very heavy base music system which vibrated everything in the room including the glass shower door. It’s called the Joiners Arms, obviously the joiner ran away years ago!

HORRENDOUS STAY Scored 1.01.0 Absolutely horrendous, on arrival, the manager was very nice, this is not a Boutique Hotel, this is a pub! Very dingy and dirty, grubby going upstairs to the rooms, very dark, stairs carpet dirty, My room Beatrice was so tiny and I kept banging into things. No toilet roll and I only noticed this once I went to bed. Shower tray was very dirty and I found out why, at midnight once I went to bed, the downlight in the shower had water coming out dripping all night into the tray, I THOUGHT THAT COULD HAVE BEEN VERY DANGEROUS WATER SHOULD NOT BE COMING OUT OF A LIGHT!! I had to throw all the towels in to stop the tapping all night, could not sleep as bed moved all over the floor. Could not get full access to Wardrobe, as they had a dressing table pushed up against it very odd indeed, very dark room. The other 3 rooms were taken up with our friends who also had there own problems with their rooms. If we all had not been drinking we would have left , however could not drive and no where else to stay, needless to say we were all out of their by 8 the following morning , no one on premises through the night, only us 8 people in the pub all night so no one you could complain too. Not very good security I might add. Also the TV in our room did not work, only wanted to put that on to drown out the noise from the overcrowded party going on in the bar downstairs. also all back doors open and easy access to the rooms upstairs which could be very dangerous Also they took the payment out of my Bank account the whole amount of £595.00 a week before they should have , when all our friends were supposed to pay their own bills, if we had not paid upfront, we would never have styed there and demanded a refund, on arrival and no way of getting our money back for such a horrible stay What a waste of £595.00, THIS IS NOT A HOTEL IT IS A DARK DIRTY DINGY PUB, such a shame the Manager was a nice guy and not around for us in the morning to complain too PLEASE SHOW THAT IT IS NOT A BOUTIQUE HOTEL AS I WOULD NOT WANT ANYONE ELSE TO EXPERIENCE WHAT WE DID A DIRTY PUB NOT A BOUTIQUE HOTEL WHATSOVER

Stayed at the joiners for two nights in October - me and a friend. We went into a lovely warm friendly pub. The staff greet you with smile and all seemed happy and friendly. The owner Ollie was there and made us a really nice coffee as we arrived on a Thursday afternoon. Rooms are so lovely with such nice decor and warm comfy space. Beds were very comfortable and we got a big free standing bed in room. Come the evening we went into the pub and had some wines which we thought was nice and normal prices. The girl at bar lady kindly suggested a good Indian up the road to try which we could walk to. Overall very comfy stay at decent price with nice people thanks so much for having us!

Had a lovely stay at no 64. Staff was very friendly and helpful and had a great weekend. Will definitely stay again. Had a live singer on which we really enjoyed and was guided where to go for dinner etc. The landlord couldn’t have been more helpful. Lovely old fashioned pub

Nice barth room but small cramped.plus the room is small.didn’t get help with the coffee machine that was broken.no hot water in the morning and I don’t have any were to drop the key off my room.plus it closes at 9pm.and leading up to the room it smelt.

Very disappointed with the customer service at this hotel, I accidentally left a very sentimental item in the room when I stayed at the hotel, I contacted them straight away to ask them to check for it and send it back to me (I offered to pay for the postage) but I had no response to numerous emails, phone calls, and also messages on their Facebook page. I live over 5 hrs away from the hotel so could not go back to see them in person. I am incredibly distraught to have lost this item and extremely disappointed with the customer service here, they did not even acknowledge my emails or messages, this is very poor customer service!