Silk Commerce Clubhouse

Booked Yidasi and changed to Jintang family room. Great location and great service. Xiaoyu provides considerate service with a smile. Not bad👍

First of all, I would like to praise the hotel's service. The hotel service has started from the moment of booking. The arrival time is confirmed, and the housekeeper is arranged to be responsible for all matters one-on-one. Thank you for the hard work of the housekeeper Xiaoan. The parking space is arranged in advance, waiting in the parking lot early, picking up the luggage, sending it to the boat, and waiting to be picked up at the dock. The hotel has an exclusive private dock and cruise ship, and all the services are meticulous. The meals are nutritious and delicious. As for the environment, the hotel is in the scenic area, which is a scene in itself. The garden-style hotel is beautifully designed, with flying eaves, brackets, white walls and gray tiles, and winding paths leading to secluded places with deep Zen rooms and flowers. A cup of hot tea and a piece of sister-in-law cake in the drizzle of Jiangnan, you can listen to the rain and enjoy the autumn. Thank you to all the staff for their hard work. You made my entire trip to Wuzhen beautiful and pleasant, and I am looking forward to the next trip.

The Silk Industry Hall was under renovation, so we were arranged to stay at Hengyi Hall this time, and we were upgraded to a two-bedroom suite. I was a little skeptical about this place before I came (because it had 0 negative reviews, I thought it was fake), but after staying here, I can 100% understand why it had 0 negative reviews. I think this is the best service and hygiene among all the hotels I have stayed in at home and abroad, so it is worth it. First of all, the housekeeper Gesang was very hardworking and responsible. He came to the parking lot to pick us up on a winter night, and then accompanied us to the hotel by car; the next day we took a boat to see us off. When we arrived at the destination, we saw that the housekeeper Gesang was already waiting for us there, and he helped carry the luggage to the car. The whole process was very thoughtful and heartwarming. Secondly, the hotel prepared a foot bath and medicine bag that night, and the fruit tea snacks were all very exquisite. The housekeeper helped us order breakfast the night before, and the breakfast was served quickly the next day, and the breakfast was very rich. Sitting by the window, you can enjoy the scenery of Wuzhen, which is very comfortable. The hotel is quiet in the bustling city. In the autumn and winter seasons, the hotel's green plants are beautiful, and the fragrance in the store is woody, which smells comfortable and not pungent. If you are traveling with family or friends, please choose Hengyitang, it is worth the trip. Because it is autumn and winter and time is in a hurry, I can't experience the breakfast on the boat. Next time I will choose spring and summer to come again and experience the breakfast on the boat and the singing bowl.

The hotels in the scenic area have grand decoration styles and warm services! Worth a second brush.

Every time I come to Wuzhen, I go straight to Yida Silk Industry. The boss must have recruited the best-looking and gentlest staff in the country. Xiaojin and Gesang are very warm and loving, with excellent work ability and personality! It is my luck to meet them on the trip❤️

Very satisfied, very classy hotel