Kimy N
January 24, 2025
The hotel is old, but I am satisfied with the wonderful hot springs and location. The staff were kind and even though I arrived before check-in, they kindly showed me to my room early. The room was full of retro atmosphere, but there was also a small refrigerator, which was inconvenient.
When I called two weeks before making the reservation to ask how to get there from Karuizawa, I was very disappointed that they did not tell me that I could take the hotel bus if it was available.
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