Guest User
October 30, 2024
Overall it was nice holiday, the weather was amazing. The hotel has good location,it has private beach, indoor and outdoor swimming pools, lots of sunbeds, sauna, spa. The outdoor pool was cold so we used indoor pool. The view is amazing, the beach was clean. - Rooms are basic, but clean. Towels changed, fridge refilled, shampoo/gel shower was not problem. - Food is OK, there is something to eat for everyone. There were 3 a la carte restarants, but you have got to queue downstairs for about 40 min -1 hour to book it. Never seen this before, why do we need to waist 1 hour of our holday time just to get something that supposedly included in package holiday we booked. - Animation team is the worst I ever seen. I didn't spot any activities for adults during the day such like yoga, zumba, aquafit. Nothing for kids besides 15 min (exactly, not exaggeration) mini disco at night time. During the day kids club was open for couple hours but not every day. T-shirt painting around the pool cost £10, I was told only post factum when my child had started. It would be nice to know upfront about the cost so guests could make informed choice. And overall, kids entertainment staff were really tired and not interested in kids. I do understand, it is end of season, but our kids were waiting for holiday as well. - Evening entertainment - not enough room to see a program. Long queue to the bar. Drinks overall were OK. I am not sure about the name, Tunisian guy in entertainment team, who is DJ or something like this. He is very rude, judgemental and pushy, it looks like he hates all the guests for one or another reason and everyone/everything is a trouble for him, he has anger manager issue and don't think he should work in this field. - Other staff - bar staff, restaurant staff, receptionists, cleaners, spa staff are amazing. They are hard working and tried their best to do our holiday nice and comfortable to the extent they are capable too. Thank you for our experience in Turkey. Have a deserved rest and good luck in new season.