Angel Beach Unawatuna

The hotel operates on a concept for younger generations.

We can not say enough good things about our stay at this beautiful boutique hotel. The entire staff was welcoming and attentive to details. We arrived at 3:00am and the hotel had prepared some fruit and sandwiches for our arrival. My wife is celiac and the staff did an amazing job ensuring there were food options available for her. They even prepared traditional Sri Lankan food for us to try. The beach club gets very busy during the day but we still felt like the only guests there. This place has a great island vibe with music and different entertainment daily. We will definitely be returning before the end of our trip.

The hotel is located just outside the city center right by the sea. The pool area is very nice with spacious loungers and a great view of the sea. The pool itself could be a bit bigger. There's always a party here at the weekend, otherwise it's very quiet and informal. We had a very nice suite with a magnificent view. The service was always excellent and the food and drinks were of the highest standard.

Positives The place is not catered as a hotel ideally instead it’s more of a the pass visitors to eat drink and spend nice time at the beach and that's pretty much it. Negatives The customer service of most of the staff was not good and were not attentive at all to what we were requesting and asking us the same question multiple times probably because of language barrier We booked an executive suite however the line was dirty in our room. The hotel was playing loud music most of the day until 11 o’clock at night which I’m perfectly fine with however you could hear the music in the rooms as well making it difficult for kids to sleep in the room at the same time. We had no Wi-Fi in the rooms and the hotel seem to be clueless how to fix it and easy thing for them to say was that it was an Internet service provider issue. however, all of a sudden on the second day the hotel was able to give us a new user password to a different WiFi. My question is why not give it on the first day itself when the Internet issue was there. The hotel is in no way classified to be called as a small luxury hotel, but more of a mere three star hotel strange to say but we were at a tropical place and that ran out of pineapple juice and hence they could not serve any pineapple based cocktails their answer was yes it’s on the way and should be there in 20 minutes however even pass post 45 minutes the staff either forgot to mention that the drinks were available or just forgot about our order Also getting into our room there was construction happening below our room and above our room as well. so when entering the rooms smelling cement and silica and once you are below the room you are hearing the sounds of cutting wood or marble On the flipside all these comments have been passed on to the manager and the necessary staff. However I would highly discourage hotel guests who think of a dream hotel stay at this property - kindly avoid and if you want to use the property as a place to take nice Instagram photos videos while enjoying your meals and beverages at the beach, nothing more Yes the review has been harsh however really in our 4th trip to SL this property was the 1st major letdown.

Rude security at Reception ruined our day I'm a regular at Angel beach and enjoy visiting since we love the place , during my last visit with a close friend , the security at the reception was really rude and did not even apologise when confronted by myself. He had checked her bag that had swimwear in a very rude manner as if she was taking something illegal inside, but she only had her swim wear in this bag, checking the bag is alright but the way she called out to her in a rude gesture at the entrance was unacceptable, Management please take necessary action and warn this person since he's a bad vibe to your establishment. We have never had any issue with anyone at Angel beach since all staff are very friendly at all times , so this man is a misfit.

Best hotel i recommend this place their customer service is best .room service ,food and other facilities,club expirience is best .......................😘😘😘😘😘😘😘😘😘😘😘😘😘😘😍😘😍😘😍😘😍😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘