Anonymous User
July 21, 2024
A very good hot spring hotel. We chose the one-stay, two-dinner package. The price is relatively beautiful. The mountain view + lake view are very beautiful. Ms. Miyoshi Mao who checked in was very patient and explained the relevant matters to us. The person who led us to the room, made the bed, and checked out was another young lady with bangs who was a little fat. Her service attitude was very good and she was also patient! I like her very much, but it's a pity that she doesn't have another name brand. I don't know her name.
Hygiene: Very good, very clean. The sheets were brand new when the bed was made, and the towels and bathrobes were very clean.
Environment: So beautiful! The transportation is convenient and it is not big. It is very comfortable to walk around. There is an express bus that goes directly to Nagasaki City in one and a half hours, which is very convenient. The room itself was quite large, very standard Japanese style room. In addition to shared bathrooms, rooms also have their own bathrooms and bathtubs. The toiletries are from Pola, which is very good.
Facilities: complete. The toiletries provided in public bathrooms are of good quality and variety. There are indoor hot springs and outdoor hot spring sauna rooms, and towels and ice water are provided. The only drawback is that the shoe cabinet on the ladies' side is not very useful. I almost couldn't get my slippers out hahaha. Then I also hope that there will be a staff member on duty there to solve guests' emergencies.
The service was excellent. A shuttle bus was provided to take us to the main road, saving energy and time. There is a small shop inside the store selling souvenirs at affordable prices. I bought some and liked them very much.
The open-air hot springs and the scenery in the room are so beautiful. Unzen is a town that I will go to for vacation again. Let’s talk about the food. Breakfast and dinner are both exquisite and are the legendary kaiseki cuisine. The guy who served the food was gentle and patient, very nice~
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