49-63 Elizabeth St, Urangan, Queensland, 4655, AustraliaView Hotel Details
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1 night
Kondari Hotel Guest Reviews
3.8/5
Good
25 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.8
Service3.8
Cleanliness3.8
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All reviews(25)
Positive reviews(15)
Reviews with photos/video(2)
Negative reviews(10)
Guest User
Economy King And Single Room
Stayed in Nov 2023
Couples
15 review
4.0/5
Very Good
Posted on Nov 18, 2023
Nice and clean room! Super cosy natura around the hotel. Friendly reception.
Guest User
Economy Family Room
Stayed in Oct 2023
Couples
14 review
4.0/5
Very Good
Posted on Oct 15, 2023
Room was spacious and clean, pool area was nice and bbq facilities were good. Only negative was the wifi didn’t work in our room m.
Guest User
Lakeside Family Room
Stayed in Jul 2022
Family
1 review
1.0/5
Posted on Jul 30, 2022
Wouldn’t recommend staying in the lake family rooms. Not suitable for a family so freaking small the room we stayed in everything was broken including the toilet. Very disappointing
Guest User
King And Single Studio
Stayed in Mar 2024
Couples
5 review
5.0/5
Outstanding
Posted on Mar 4, 2024
Lover it.
Anonymous User
Economy King And Single Room
Stayed in Dec 2022
Couples
4 review
3.7/5
Posted on Dec 21, 2022
The room was very clean and the price was cheap, so I was able to stay with peace of mind. There was no hair dryer in the room
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Guest User
Stayed in Sep 2024
Other
1.0/5
Posted on Sep 30, 2024
Be careful when you book and double check your dates! Booked a room for the 15th only to be changed automatically to the 28th because they were full. Arrived at the venue on the 15th to be told they're fully booked the lady at reception was not very polite or helpful as I explained we live 1000km away and will not be here on the 28th. Would not cancel our booking as it was booked through Wotif. (First venue I've known that can not send a request back to the booking agent to cancel the booking) Contacted Wotif they said the venue will respond within 24hours never happened. Contacted them both again the lady on the phone was quite arrogant and did not care. Lesson learned and will never use them again.
Guest User
Stayed in Sep 2024
Couples
3.0/5
Posted on Sep 16, 2024
Stayed overnight here, used to stay here back in 2009. We were disappointed with the state of the room which was very outdated and rundown. We had seen on the website that the rooms had been refurbished however unfortunately our room hadn't been. The shower glass had a huge crack through it, the door didn't close easily. The carpet had big black stains and the whole room could do with a fresh paint job. The positive was the King size bed which was very comfortable and we did have a good night's sleep. Other positive was wine glasses were supplied. We booked a month earlier but think we must have been in one of the most rundown rooms.
Guest User
Stayed in Aug 2024
Couples
1.0/5
Posted on Aug 2, 2024
Awful. Very relieved we only stayed one night here. The floors are stained. The room definitely did not feel as clean as it should have. The bistro was also closed which was quite frustrating after getting off a near 9 hour bus. There is a huge sign at the front saying free WiFi yet you cannot get any WiFi in the rooms. The bed felt like it was covered in rubber and we found it uncomfortable at best. It’s such a shame because the people working there seemed lovely, but I would never stay here again.
Guest User
Stayed in Jul 2024
Business travelers
1.0/5
Posted on Jul 14, 2024
If I could give it Zero stars, I would. Putrid rooms..black mould covered entrance door, mould in the ceiling and above all the beds, AC seemingly never had filters cleaned..dead spiders hanging from cornices. Yet, somehow, staff were adamant it was cleaned daily. Disgusting and has left me with a lung infection after 3 nights in this sad excuse for an establishment that expects guests to pay for 3rd world living standards.
Z2710AZcolleenc
Stayed in May 2024
Travel with friends
4.0/5
Very Good
Posted on May 5, 2024
My friends and I enjoy trivia night at the Kondari, enjoying a meal beforehand. A meal I have enjoyed since childhood is Lambs Fry and Bacon, and this one is took me back in time. The meat, vegetables and gravy were the perfect combination. For those who enjoy a meal of Offal, this meal is definitely ON.
Response from Property: Thank you for taking the time to provide your feedback. Our team at Kondari Hotel strive to provide our guests and patrons with a service they will enjoy. We believe all feedback negative and or positive helps to improve our customers experience Thank you From The Team @ Kondari Hotel
Kay M
Stayed in Mar 2024
Solo travelers
2.0/5
Posted on Mar 27, 2024
The staff were courteous and polite, however if you want to stay for a couple of days don't book a family economy room. The room I had was drab. paint peeling off the walls, missing light covers, which were dusty and dirty. Sorry the room was just awful. I am sure the other rooms were far nicer., but I will never stay there again.
Response from Property: We would like to take this opportunity as the Team @ Kondari Hotel to say thank you for providing your feedback. We strive to provide our guests with a comfortable memorable stay and or visit. We have taken your feedback to management, Our sincere apologies Cheers from the whole @ Kondari Hotel
balitraveller27
Stayed in Aug 2023
Couples
1.0/5
Posted on Aug 23, 2023
This would have to be the worst hotel I have stayed in ever. It advertises under the banner of "resort" but this is a misrepresentation. It would have been one of the filthiest & worst maintained establishments. Curtains were mouldy and falling off tracks with missing hooks. Large stains all throughout the carpet which was so filthy my socks were black from walking on it. Mugs to make coffee were dirty. The milk supplied was out of date by 4 months!!!! Microwave disgusting. No lightshades leaving open wiring exposed. Shower so disgusting I couldn't go in there. Cracked and chipped tiles & the smell from dirt & dust build-up was so overwhelming we couldn't sleep. I don't believe this hotel has had a proper clean in many many years, let alone a re vamp. Think very carefully before you book!
6/14
Response from Property: Thank you for taking the time to leave your review, all feedback helps us provide a better experience. We are sorry to see that we did not meet your expectations but we do appreciate your honest feedback. Kindest regards The Kondari Hotel & Resort Team
Guest User
Stayed in Mar 2024
Family
3.0/5
Posted on Mar 1, 2024
We have been there many times I even used to work for ALH .. this visit we were in the sports bar playing pool and a patron was yelling at the TV as he was watching horses or whatever .. the guy behind the counter .. tall and skinny one said 'wish he would stfu .. I have a headache' .. I don't know how long he has been there but it gave me a sour taste and not want to visit anymore .. I have worked in many pubs and you don't talk like that at all especially for the customers to hear.. also going up to the bar for drinks and I was the only one there the chick with red hair dodged me and went to serve the regulars first... customer service is out the window with these two
Guest User
Stayed in Feb 2024
Couples
4.0/5
Very Good
Posted on Feb 29, 2024
The rooms were very comfortable. Having a kitchen was great. The wifi was not very good, seems as if they need a booster to reach all the rooms. Car parking was a bit sparse but that was more to do with inconsiderate hotel guests. The hotel meals were great value and staff were very friendly
Guest User
Stayed in Feb 2024
Family
2.0/5
Posted on Feb 29, 2024
+ Convenient location before or after travelling to Fraser from river heads. Parking located directly outside room. - the bathroom was dirty the floor had lots of hair from previous guests which is unacceptable we visited for one night only so didn't complain. It's a budget room I guess you get what you pay for.