Luxemon Xinjiang Yindu hotel

Luxemon Xinjiang Yindu hotel Reviews

Luxemon Xinjiang Yindu hotel

No.179 Xihong West Road, Saybag District, Urumqi, Xinjiang, 830000, ChinaView Hotel Details
Luxemon Xinjiang Yindu hotel
Luxemon Xinjiang Yindu hotelLuxemon Xinjiang Yindu hotelLuxemon Xinjiang Yindu hotel
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Luxemon Xinjiang Yindu hotel Guest Reviews

4.6/5
Very Good
795 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(795)
Positive reviews(769)
Reviews with photos/video(99)
Easy to get around(48)
Delicious breakfast(45)
Friendly front desk staff(38)
Many amenities(22)
Close to airport(14)
Luxurious(9)
Tasty restaurant(8)
Delicious buffet(5)
Negative reviews(26)
Muhammad Sabir Jan
Business Single Room
Stayed in Apr 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Apr 19, 2024
It’s totally different than all other hotels in Uramqi. I like very much. Clean rooms and perfect management with nice attitude I give them 100 Numbers
6/7
Response from Property: Dear guests,Thank you for choosing to stay at Luxemon Yindu Hotel and sharing your experience here. Your recognition and affirmation of the hotel's facilities and services have greatly inspired us and are also a driving force for our progress. We will continue to maintain our enthusiasm, live up to your trust and support, and strive to make every guest feel at home. We look forward to your visit again! Wishing you have a sunny mood every day!
Guest User
Business Twin Room
Stayed in Feb 2024
Family
2 review
3.0/5
Posted on Feb 14, 2024
We reached very late after a long journey and while booking had asked for extra bed. The staff does not speak english at all , they refused to provide extra bed and said we will have to manage with whatever is available as tbey are short staffed and no one can put extra bed. It took us one hour and lots of discussion to get another room and finally manage to get some rest. Not worth booking. Carpets were dirty also.
Response from Property: Dear guests, Thank you for choosing to stay at Luxemon Yindu Hotel and sharing your experience here. We apologize for not meeting your expectations. Your valuable feedback is very important to us, and we will inform the relevant departments to improve service quality. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again and express our sincerest apologies through our service. Wishing you success in your work! Happy life! Have a sunny mood every day!
BenoitB
Yin Zuo Deluxe Double Bed Room + Soft Comfortable Linen + Serene Surroundings
Stayed in Jul 2022
Couples
32 review
4.7/5
Amazing
Posted on Aug 4, 2022
Good location in the center of Urumqi (although there is no real city center here!). They do Covid test inside the hotel. Room is very nice. Breakfast was OK but a bit disappointing.
Response from Property: Dear guests, thank you for staying in Luxemon Xinjiang Yindu Hotel. We will continue to work hard. We look forward to your next visit and best wishes for you!
hoangxo
Business Single Room
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 16, 2024
Ok ok ok
Guest User
Jin Zuo Standard Twin Room + Soft Skin-Friendly Linen + Deep Sleep
Stayed in Jun 2023
Family
4 review
3.7/5
Posted on Jun 27, 2023
It is ok
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. Looking forward to visiting again.
Anonymous User
Jin Zuo Standard Twin Room + Soft Skin-Friendly Linen + Deep Sleep
Stayed in Sep 2024
Family
26 review
5.0/5
Outstanding
Posted on Sep 16, 2024
The hotel lobby is elegant, the rooms are well cleaned, and the bedding is clean and comfortable. Especially the young man working at the front desk on the evening of September 12, he was warm and friendly, and it was a feeling of being at home. I give him a 👍. The lobby manager and service staff are also very good, working conscientiously and responsibly, and providing the services that guests need in a timely and proactive manner. I hope they will continue to maintain this.
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Guest User
Yin Zuo Deluxe Twin Room + Soft Comfortable Linen
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 13, 2024
Facilities: The hotel and room facilities are quite complete Hygiene: Good hygiene Environment: Comfortable environment Service: The service was particularly impressive by Miss Shang, who asked for a high-rise room with a view. When the original room type did not meet the requirements, she immediately helped us upgrade the room type. She has been following up to ask about our stay experience and areas for improvement. I will continue to come here on business trips in the future.
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6/7
Response from Property: Dear guests, hello! Thank you very much for your praise! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories! I hope that Luxemon Yindu Hotel will be the warmest and most unique one in your memory! We will look forward to your visit again with better service! I wish you a pleasant journey! Have a good mood every day!
Guest User
Jin Zuo Standard Double Bed Room + Soft Skin-Friendly Linen + Deep Sleep
Stayed in Sep 2024
Travel with friends
37 review
4.5/5
Great
Posted on Sep 5, 2024
The hotel really disappointed me. I chose this hotel after reading the reviews and the distance to various attractions. I didn't expect that a hotel of this price could only give two more bottles of mineral water! I have stayed in so many luxury hotels, but this is the first time I have encountered such a thing. I am speechless. The front desk was good and upgraded the room type. The waiters were also very nice, but the facilities were too old and inconvenient to use.
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Shenzhoueryuelong
Business Twin Room
Stayed in Aug 2024
Family
15 review
4.7/5
Amazing
Posted on Sep 1, 2024
Although the hotel has been open for a long time, the facilities are complete, especially the rooms are large and the windows are well sealed. I live in the street direction and can hardly hear the outside noise. The hotel breakfast is OK, the noodles are delicious, in one word, big! Comfortable.
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Gougoubaba
Jin Zuo Standard Twin Room + Soft Skin-Friendly Linen + Deep Sleep
Stayed in Aug 2024
Family
2 review
4.7/5
Amazing
Posted on Aug 14, 2024
The hotel is generally satisfactory. Because we are guests of Ctrip, we were upgraded to an executive room. There is a Nawa Xinjiang cuisine restaurant in the hotel, which tastes good and is worth recommending. There is a dried fruit market opposite the hotel, and there are many places to eat, especially a shop called Abu's naan, which has a queue every day. The taste of naan is the best we have tasted during our trip to Xinjiang.
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Response from Property: Dear guests, hello! Thank you very much for your praise! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories! I hope that Luxemon Yindu Hotel will be the warmest and most unique one in your memory! We will look forward to your visit again with better service! I wish you a pleasant journey! Have a good mood every day!
Guest User
Executive Single Room (Gold Villa)
Stayed in Aug 2024
Family
5 review
4.7/5
Amazing
Posted on Aug 13, 2024
Overall it's OK. After all, the hotel is quite old, the facilities are relatively old, and the variety of breakfast is still a little different from that of a five-star hotel, but it's still OK. Maybe it's good in Urumqi.
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Response from Property: Hello dear guests! Thank you for choosing to stay at Zunmao Yindu Hotel and sharing your stay experience here. Your recognition and affirmation of the hotel is a great encouragement to us. We also thank you for your valuable suggestions for the hotel, which are the driving force for our continuous progress. We will continue to maintain our enthusiasm, live up to your trust and support, and strive to make every guest enjoy a home away from home experience. We eagerly look forward to your visit again! Good luck with your work! Have a great life! You can have a good mood like sunshine every day!
Guest User
Business Single Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Very good experience I took the initiative to upgrade to the executive floor when I checked in again. Also gave me a small gift
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your kind review! Every city always has a reason to miss it, every season has a scene that makes us reluctant to leave, and every hotel has sweet and warm memories! I hope Zunmao Yindu Hotel will be the most warm and unique one in your memories! We will provide better service and look forward to your visit again! Have a nice trip! Have a good mood every day!
Anonymous User
Kumamon Pirate Adventure Theme Twin Room + Comfort Family Space + Soft Skin-Friendly Linen
Stayed in Aug 2024
Family
14 review
5.0/5
Outstanding
Posted on Aug 18, 2024
This is one of the best hotels I stayed in during this trip to Xinjiang. The room layout is reasonable, the toilet is large enough, and the dry and wet areas are separated. The service is also good. The breakfast is also OK. The location is also good.
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notime
Jin Zuo Standard Twin Room + Soft Skin-Friendly Linen + Deep Sleep
Stayed in Jul 2024
Business travelers
10 review
3.1/5
Posted on Aug 23, 2024
The air conditioner in the room was too old. After staying for two nights, my friend who was staying with me had a relapse of rhinitis. After that, we changed hotels and it got better immediately. I give a good review to the catering department. The fried rice noodles takeaway was delicious and cheap! The service was also good.
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Guest User
Jin Zuo Standard Twin Room + Soft Skin-Friendly Linen + Deep Sleep
Stayed in Jul 2024
Business travelers
21 review
4.6/5
Great
Posted on Aug 18, 2024
Disadvantages: The wash basin is too small, the mattress is generally too soft and has no support, the buffet dinner is too bad, absolutely can't eat 😄 Pros: Stay for several nights in a row, the environment is good, there is a convenience store downstairs, and it is very convenient to eat nearby. If you bring children, I recommend staying in the Kumamon family room, which is better than the ordinary room
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