Hotels Near 7 Days Convenience & Smoke Shop in Vancouver

This hotel could be so much better, especially for the price. On the positive side, the staff, including the concierge, Lisa, and the whole crew on the G floor are outstanding - the most friendly and helpful people. My suite was comfortable and quiet. The king size bed was firm. The air conditioner works well. The bathroom is big. The hotel location is good, near museums and Yaletown, with restaurants and boutiques nearby. The gym and the pool area are also good and, not many hotels in the city have an outdoor pool. The negatives are the extreme neglect regarding renovation and cleaning. For example, with COVID still an issue, after I checked in and stayed the first night in the hotel, I found an empty bottle of water behind the sofa and an used and dirty shirt near the bed. I did not noticed it immediately, because I arrived at 2 am and went straight to bed. To get my room cleaned daily was an ordeal. The hotel apologizes for being understaffed, but the prices were high, around CAD $5.500 for a week’s stay. If you cannot deliver the service, you should not be charging for it, The carpets and the curtains look old, dirty and shabby in the room and common areas. But by far the worse things about the Hilton Vancouver are the elevators. It is not unusual to wait 15 minutes, I am not exaggerating, to go from your floor to the lobby. I understand there is a shortage of workers in Vancouver, but some of the disappointing features of the Hilton could, in my opinion, be addressed by management that cares and is committed to providing guests with what they deserve based on their rates.

My husband and I stayed one night at the Burnaby location in order to attend a dinner function nearby. We checked into our room and the heater was already on and set at 68 and seemed to be working OK. Shortly after we arrived in the room, a maintenance person knocked on the door to see how the heater was working. That should have clued us in as to what would happen next. A bit later, the unit started to spit out cooler air. I might add that the unit never cycled off and on as it should. I turned the unit up to around 72 to see if that would make a difference but no it did not. We contacted the front desk and within 5 minutes, maintenance came to check. We were told that the heater had to remain at 68, no higher or it wouldn’t work. I have never heard of such a thing. High temperature in Vancouver was mid 40's dipping into the 30's at night. By this time, it was 5:30 and we had to head out the door for the dinner event at 6PM. I wish we would have demanded a different room, because when we returned it was definitely cooler in the room. We were both tired and needed to leave the hotel early in the morning so we decided to “gut it out”. I looked for additional blankets and there were none. I wound up sleeping a total of 2 hours in my coat. This was not a comfortable experience.  I am generously giving this property 2 stars as the room itself was clean and the bedding was comfortable. The front desk clerk kindly gave us a 50% discount for our discomfort which was the best she could do, but when I contacted their HQ was offered a 50% discount off a future stay. Don't think I will take them up on that offer, but thanks anyway.

We stayed here pre-cruise in May of 2019, this time was post-cruise. Very quick walk from Canada Place. Easy walk to Gastown (restaurants and bars). Vancouver is a big city so it's not the cleanest, and has it's share of homeless and crazies, but that was all a few blocks to the east towards Gastown; the area around the Auberge and Canada Place is very nice, and it's an easy walk along the seawall (past coffee shops and restaurants) to Stanley Park (we walked to the Aquarium, about 1.8 miles or 3km depending on your units). Close to the metro to the airport, which we used last time but this time we left too early and had to cab to the airport (around $35 Canadian). The hotel is a combination (hotel, residence, club) and the rooms are modern with all the trimmings (coffeepot, fridge, cable, stylish bathroom with boutique soaps/shampoos). Staff was very pleasant and helpful. Much nicer to stay close to the cruise terminal instead of out near the airport.

The room was clean and beds were comfortable. Breakfast was good. The lobby, elevator and room seemed old and rundown. There were no washcloths in the bathroom, and I had to make two requests to get some. When they arrived, one had three holes in it. None of the vending machines were working, so I had to ask at the lobby about where to get a soft drink. The employee pointed in a direction and said a store was located two and a half minutes walk away. She did not make the effort to elaborate and tell me that it was inside a building in the basement food court area. It was OK for one night before a cruise, but I would not stay here for more time.

The location was good, not core Downtown. Staff was pleasant. Easy check in and check out. Room was clean, with enough towels and toiletries. Fridge was empty, no complimentary water - I later realised this is a Vancouver thing. There is a restaurant by the lobby, where you'll get a 10% discount only if you show your key and you are eating in. The ambience was good, lovely staff especially YuHi. The food was amazing, never had mashed potatoes that much before 😂.

¡Congratulation! everything was gratefull, we hope come back next year in order to enjoy more amenities and know more Vancouver sites. The service in the restayrant was excellent and taste loves. Thank you so much.

Very good, great experience, great location, very clean hotel, very good breakfast, convenient transportation, and a very cost-effective choice.

The man at the front desk who checked us in was very helpful in finding us a first-floor room instead of the second-floor room we'd been assigned. He was also very thorough in telling us about how to get to our room, about breakfast, etc. Breakfast was great! It was in a restaurant on the premises (but had to walk outside to get to it). There was a good variety of hot and cold food and they kept it well supplied. The hotel room was larger than most. There is nice large laundry room on the premises with inexpensive washer & dryer (ice machine also in that room). The beds were comfy, the shower was good, we had plenty of towels and toilet paper, everything was clean and in good repair, all the lights worked. The sink and counter were separate from the toilet & tub and there was a nice big counter. There was a power ***** next to the bed where I plugged in my phone charger. There are plenty of other restaurants nearby. We like the citrus fragrance of the supplied soaps and shampoo, etc. This was one of the best places we've stayed!

The location is great, as it's just next to the Sky Train station and also close to the airport. The size of the suite is perfect for a family of 4 like us. It is a surprise that the hotel has a indoor swimming pool with slide, kids were happy!

While the place was clean and nice, I was really disappointed with my stay because it's essentially just somebody's house that they are living in and you're just getting a room. Calling this a ”superior suite” is a real stretch. It's a regular sized bedroom (with a bathroom and a walk-in closet) so for the price (which was pretty expensive) it didn't feel worth it at all. Plus they add on a $60 cleaning fee that you have to pay in person in cash or e-transfer which is not convenient. Plus it's very far out of the way in the suburbs with little to see or do nearby. Overall I regret purchasing this.