Hotels in Vancouver

"The location is very convenient, with many Chinese restaurants nearby, and across the street is T&T Supermarket, the largest Asian supermarket. The room was reasonably clean and tidy, but the facilities were basic; they didn't even provide slippers. Although the front desk downstairs offers 24-hour service, they often don't answer the phone, and their attitude is quite poor and dismissive. I booked a shuttle service to the airport and waited in the lobby, but no one informed me when the car arrived, so I missed my scheduled shuttle and had to wait another half hour for the next one."

"Location is good. It is relatively close to the sky train and restaurants. However, the walls are thin and we can hear our neighbors walking and faucet running. The building is old with some renovations done. Could improve on the shower pressure and the air condition fan was noisy. The description on our room was “courtyard view” but I got the view of the roof with some air units and rain water. Staff at the front desk was courteous. I think parking should have been included."

"I booked for 3 nights stay at the hotel. On my first night, I checked into my room which was facing Beatty Street overlooking the BC Place, there was a 2-day concert on going until 11pm. I rang the front desk and asked for room swap, unfortunately all rooms were fully booked at the time. The next day I received a call from the front desk and they were happy to offer another room for my remaining stay, away from the main street where the concert was held. Overall great hotel location, right in the middle of city centre with lots restaurants and shops."

"The room was new and very clean, and it's really close to the airport. The shuttle bus was super convenient. If you have some extra time, you can even check out the outlet mall nearby! The only downside is there aren't many restaurants around, so you might need to take a taxi to Route 3 for dining options."

"The best thing is the view from the window, very convenient for a night before a cruise, 10 minutes walk to the cruise terminal, the metro is also nearby within walking distance. The service is very good, the breakfast is delicious. The downside is the area, a lot of homeless and crazy people, drug *******. The smell of ********* is almost everywhere. For transit, a great option."

"The hotel is conveniently located and the sky train is very fast. The room was larger and cleaner than expected, and 2 bottles of water were replaced every day. I use L'OCCITANE EN PROVENCE for shampoo, shower and conditioner."

"The location is superb good. It is a SkyTrain hotel. The staff is friendly. The room quality is good, clean and cozy. The hotel swimming pool is amazing, it is a wonderful place for individual, couple and family. Due to it is a Casino hotel, you need to accept your neighbour made some noise after midnight. And this hotel has already been the first stated owned hotel, it is worth to stay when in town."

"It's very reasonable priced, and it's great to have a clean, spacious bedroom, shared kitchen, and living room. The owner apparently used to live here, so the house is of a high standard. However, as it's in a suburban residential area, there aren't any restaurants nearby, and it takes 30-40 minutes by bus to get to the center. I think this is a place for families with a car or multiple people to stay. The surrounding area is a wide street with no car traffic, so you should probably be able to park, but be sure to check with the owner."

"Excellent experience! I would go again next time in Vancouver. Excelente amenities and location."

"Dear Hotel Manager, I hope this message finds you well. I recently stayed at the Hampton Inn/Hilton in Vancouver and wanted to share some feedback regarding my experience with the front desk team. Unfortunately, I found the level of service to be below the usual high standards I associate with the Hampton Inn/Hilton brand. Specifically: I arrived at the hotel at 1:00 a.m. on December 15, 2024, and was informed by the front desk staff that I could not sit in the lobby because my check-in time was 3:00 p.m. The staff member's approach felt dismissive, and I was asked to leave the lobby, which was disappointing after a long journey. Upon arrival, I even cant not have a cup of water, and it was not provided. Is this due to hotel policy, or was it an oversight? Basic services such as offering water to arriving guests are often considered a courtesy and can greatly improve the guest experience. Additionally, the front desk staff seemed inattentive during check-in and did not address my concerns effectively. This lack of professionalism left me feeling unwelcome. I understand that managing guest interactions can sometimes be challenging, but I believe addressing these issues could significantly improve the experience for future guests. Thank you for taking the time to review this feedback. I appreciate the effort your team puts into ensuring high-quality service and hope this feedback helps uphold the reputation of your brand."