Palace on Ganges - Heritage Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Varanasi

Palace on Ganges - Heritage Hotel

infront of car parking, B-1/158 Assighat, Nagwa Rd, Assi ghat, Varanasi, Uttar Pradesh 221001, India
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When you stay at Palace on Ganges in Varanasi, you'll be in the historical district, a 4-minute drive from Dasaswamedh ghat and 6 minutes from Kashi Vishwanath Temple. This spa hotel is 0.2 mi (0.3 km) from Asi Ghat and 0.5 mi (0.8 km) from Tulsi Ghat.Show More
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hotel overview picture
3.3/5Cleanliness: 3.3
All 117 Reviews
Amenities
Horse Riding24-Hour Front DeskLuggage StorageRestaurantCar RentalCurrency ExchangeWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Varanasi Airport
(28.7 km)
Train: Varanasi Junction
(6.3 km)
Train: Mughal Sarai Jn
(19.5 km)
Map

Rooms

Guest Reviews

Services & Amenities

Policies

Basic Room

Basic Room

1 Queen bed
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Deluxe Room
1

Deluxe Room

1 Queen bed
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Heritage Luxury Upper Floor

Heritage Luxury Upper Floor

1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Heritage Room Lower Floor

Heritage Room Lower Floor

1 Queen bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
Check Availability

Guest Reviews

3.3/5
117 reviews
Verified Reviews
  • Cleanliness3.3
  • Amenities3.3
  • Location3.3
  • Service3.2
Average for similar properties in Varanasi
Most Mentioned
S‍H‍U‍I‍C‍H‍I
March 26, 2024
It is located ***** the Ganges River, on a road where rickshaws and taxis pass! The interior is also wonderful! You can see the Ganges from the restaurant attached to the hotel.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 4, 2024
The place could have been a little more clean and the elevator was not working at all. I had aged parents with me and they had to climb up stairs for room and resturant.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 3, 2024
Very nice stay, staff was very cooperative. Kid friendly hotel with sufficient facilities. Ghat is just 1 min away from the hotel to enjoy ganga aarti.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 25, 2024
This hotel is no show in terms of any service the are giving to a customer while they are paying good amount to book the hotel, worst customer service, worst room, worst staff and also worst food ! kindly stay away from such hotels
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 22, 2024
Hotel was nice and cosy. Buffet breakfast was good but can't say very lavish and tasty. Lower level is actually -1 so for reception you take one stairs up than going to your room another stairs down no lift. Staff was very humble and helpful. Overall was good experience but not superb. Location of the hotel is excellent.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 26, 2024
This is a heritage hotel, very close to the Assi Ghat. Given the age of the building, do not expect a modern clone but engage with history and enjoy the unique character of the place. There is a roof-top restaurant to be enjoyed. I cannot fault the staff for their friendliness and willingness to help, with a particular mention for Ranjeet and Ankit, who always seemed to present!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 16, 2024
Firstly, read the negative reviews before you book this expensive hotel. At check-out, I was told my Wisecard transaction was invalid and accepting this to be the truth, I then paid with my credit card. Consequently, there was a double-charge which I realised when I checked my bank statements several weeks later (the hotel did not alert me). There followed many months of bank-led investigation until the Hotel was forced to repay the overcharge. Room: nice, with a small balcony facing a crazy-loud-round-the-clock street. Furnishings nice enough, bathroom smelly Room service: slow++ Restaurant: verandah for dinner-good food but slow++ with a pushy waiter. We were offered free meals as some sort of recognition for being the first (?) tourists of the season (now feels like a scam to me). Breakfast: OK on the gloomy basement floor Decor: nice, some historical instruments, earthenware on display Location: reasonably close to the ghats, but so are other hotels Recommendation: go elsewhere.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 5, 2024
Absolutely amazing hotel which makes you feel like you're home away from home. Travelled with my family consisting elderly and kids and had encountered some issues, however, Mr Vivek helped us sort it out quickly and efficiently. The team made us feel cared for and were warm although in a foreign land and they quickly made alternate arrangements for us on last minute notice. Kudos to Mr Vivek and team for the wonderful experience. Rooms wise we got the Assam room and the Punjab room and although it didn't have windows, the rooms were cozy and quaint. Decent sized, clean rooms with a great restaurant on the rooftop. Would definitely recommend.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 30, 2024
We visited this prooerty on 27th oct with family thinking it will be a convenient location and a good experience but shockingly this was our worst ever stay. No geyser facility- we took cold shower. No drinking water on demand- we slept thirsty. No cleanliness- rooms were not even mopped Mist of the things were falling apart. You keep calling the reception, they either do not pick up or don't send what you need. We accidently made double reservation through agoda and they refused to refund money . For no refund policy , we understand the money being charged in case of no show but this is completely a fraud by property and Agoda collectively. In the property , we kept on asking for the manager he neither showed up nor picked up our phone. They simply don't care . Pathethic people, pathetic experience

Services & Amenities

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children are not permitted to stay in this room type.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
TypeContinental
StyleBuffet
AgeFee
Adult
Buffet:INR 300.00 (approx. CAD 5.00) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2001
  • Renovated: 2022
  • Number of Rooms: 22
When you stay at Palace on Ganges in Varanasi, you'll be in the historical district, a 4-minute drive from Dasaswamedh ghat and 6 minutes from Kashi Vishwanath Temple. This spa hotel is 0.2 mi (0.3 km) from Asi Ghat and 0.5 mi (0.8 km) from Tulsi Ghat.

Pamper yourself with a visit to the spa, which offers massages. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Varanasi? This hotel has 215 square feet (20 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 42 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Frequently Asked Questions

Does Palace on Ganges - Heritage Hotel have breakfast?

Yes, Palace on Ganges - Heritage Hotel have the high-rated breakfast including: Continental.

What times are Palace on Ganges - Heritage Hotel check-in and check-out?

Palace on Ganges - Heritage Hotel check-in time is 14:00 and the check-out time is 12:00.

What are amenities in Palace on Ganges - Heritage Hotel?

Palace on Ganges - Heritage Hotel amenities including Restaurant, Car Rental, Luggage Storage.

What is Palace on Ganges - Heritage Hotel cancellation policy?

The cancellation policy for Palace on Ganges - Heritage Hotel varies depending on the type of room and booking conditions.

How much does it cost to stay at Palace on Ganges - Heritage Hotel?

Prices at Palace on Ganges - Heritage Hotel change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

What is the cloest airport from Palace on Ganges - Heritage Hotel?

The closest airport is Varanasi Airport, and it is about 1 hour from hotel by car (28.7 km).

How to get a receipt?

The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.

What are Palace on Ganges - Heritage Hotel nearby landmarks?

Palace on Ganges - Heritage Hotel locates at the center of Varanasi. The nearby landmarks include Assi Ghat, and it is <100m from your search (straight-line distance).

About This Property

Nearest AirportVaranasi Airport
Distance to Airport28.7KM
Nearest Train StationMughal Sarai Jn
Distance to Train Station19.55KM
Average Price FromCAD193
Hotel Star Rating3