Park Hotel and Spa Vella Hills
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Velingrad

Park Hotel and Spa Vella Hills

ul. Miladin Dosev 24, Velingrad, Pazardzhik 4600, Bulgaria
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Located in Velingrad, Park Hotel & SPA Vella Hills is in a national park, a 1-minute drive from Kleptuza and 8 minutes from Velingrad Museum of History. This family-friendly hotel is 13.5 mi (21.6 km) from Tsepina Fortress and 15.2 mi (24.4 km) from Lake Batak.Show More
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hotel overview picture
4.5/5Great·Cleanliness: 4.5
All 19 Reviews
Amenities
Indoor swimming poolOutdoor swimming poolHorse RidingHikingHot SpringSaunaSpaMassage RoomPrivate ParkingFree24-Hour Front Desk
All Amenities
Surroundings
Landmarks: Safari Adventure Velingrad
(230m)
Landmarks: Park Chepino
(350m)
Landmarks: Park “Kleptuza”
(440m)
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Rooms

Guest Reviews

Policies

Services & Amenities

Luxury Double or Twin Room with Balcony
10

Luxury Double or Twin Room with Balcony

1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Standard Double Room with Balcony
9

Standard Double Room with Balcony

1 Queen bed and 1 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Standard Double Room
7

Standard Double Room

1 Queen bed and 1 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Luxury Double or Twin Room
7

Luxury Double or Twin Room

1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability

Guest Reviews

4.5/5
Great
19 reviews
Verified Reviews
  • Cleanliness4.5
  • Amenities4.5
  • Location4.5
  • Service4.5
Average for similar properties in Velingrad
Most Mentioned
AI Summary
Guests praise the accommodation's cleanliness, spacious rooms, and friendly staff. The scenic location and varied breakfast are also highlighted. However, some mention inconsistent breakfast quality.
V‍e‍r‍i‍f‍i‍e‍d‍ ‍t‍r‍a‍v‍e‍l‍e‍r
August 9, 2024
The spa center:Not planned for the volume of hotel guests, the jacuzzi was broken during the entire stay, the water in one of the outdoor pools was very dirty, we noticed one cleaning during the stay. Being around the pools at the spa was "life threatening", there were swarms of flies and wasps. I was stung by a wasp, my leg was swollen and I left the hotel a day early. They did not offer to refund the amount for the night. Towels in the spa are given to customers with the stipulation that they are for the whole day, i.e. we have to carry them everywhere with us wet if we are going to use the pools and the thermal area all day, which is absolutely unacceptable.The room:There was no view of the park as described in the offer, but of an outside parking lot and the roof of the restaurant! There was no terrace and when the window was opened you could hear the noise of the restaurant, the chatter of the patrons, etc. The robes in the rooms are not changed unless we specifically ask that they be clean and dry. The hair dryer in the room was burnt. I urgently called the front desk, who were unaware that there was virtually no hair dryer in the room. Subsequently, they gave me a manual one. Communication with reception was very difficult.The restaurant: The food was of average quality.There were wasps everywhere around the tables. The "traps" for them were cut plastic bottles placed around the restaurant fence, filled with yellowish liquid and wasps.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 29, 2024
My wife and I stayed here for a short break. Neither of us smokes—cigarettes or otherwise. Despite this, the receptionist, Geri, accused us of smoking in the room for two days and disturbing other guests. Most of the time, we weren’t even in the room, as we were out hiking or at the spa. I am extremely disappointed by the management’s attitude. The issue was only resolved when the owner stepped in, but I cannot tolerate such treatment. I do not recommend staying here if you’re a non-smoker, as no one will believe you. You risk being accused without proof for others’ actions.
S‍a‍r‍i‍a‍h
June 19, 2024
Great mineral pools, great massage, incredible restaurant quality of food and service. My only complaint is that the mattresses are like a ROCK for the king sized rooms. It completely negated the lovely result of the massage and my body was in pain.
A‍l‍e‍x‍a‍n‍d‍e‍r
March 17, 2024
This hotel has a nice small outdoor pool open through the winter (08 am through 20-00) where thermal water stays sufficiently warm, and a warmer indoor pool. Sodium-fluoride waters are nice. The breakfast buffet is good and accommodations are comfortable (although unfortunately no kettle in the rooms). Good wifi. Straightforward parking and late arrival is possible. If you start hiking up the hill from the hotel you can join bicycle trail 220 going up to Ostrets peak (elevation gain of around 800m round trip counting ups and downs).
G‍i‍l
March 12, 2024
Old and dated property, limited English skills however the spa is decent and the dinner was OK
P‍e‍d‍r‍o
February 27, 2024
The place was suberb with great amenities and the restaurants meals have great quality at a great pricing
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 7, 2024
Πολύ καλό ξενοδοχείο για χαλάρωση και ηρεμία. Το δωμάτιο ήταν μεγάλο και ιδιαίτερα ζεστό, το πρωινό πλούσιο και με μεγάλη ποικιλία, και οι χώροι του spa που λειτουργούν από τις 08:00 έως 20:00 είναι αρκετοί ώστε να μην επικρατεί συνωστισμός. Δοκιμάστε την εξωτερική θερμαινόμενη πισίνα, υπέροχη αίσθηση ιδιαίτερα μετά τη δύση του ήλιου. Το μόνο πρόβλημα ότι το ξενοδοχείο είναι στην άκρη της πόλης οπότε απαιτείται αυτοκίνητο για να πάτε στο κέντρο της πόλης ή περπάτημα 30'. Στην εξωτερική πισίνα ενώ υπάρχει εμφανής σήμανση ότι απαγορεύεται το κάπνισμα εντός της πισίνας, υπήρχαν πελάτες που κάπνιζαν χωρίς να γίνει καμία παρατήρηση από το προσωπικό του ξενοδοχείου (ναυαγοσώστρια ή υπεύθυνος παρακολούθησης καμερών).
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 29, 2023
Страшно МНОГО волос персонала на кровати,нету шампуня,бассейн маленький.Очень дорого в ресторане отеля. Плохо,мне не нравится:( в комнате пахнет ужасно. Прошу персонала старательно осматривать комнаты,а то вдруг на чей-то кровати как и у меня,будет клок волос.Двери трудно открыть.
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Property Policies

Check-in and Check-out Times
Check-in: 14:00–23:30
Check-out: 10:00–12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 3 years old and under
Adding cot: Free

Breakfast
TypeContinental
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 75
Located in Velingrad, Park Hotel & SPA Vella Hills is in a national park, a 1-minute drive from Kleptuza and 8 minutes from Velingrad Museum of History. This family-friendly hotel is 13.5 mi (21.6 km) from Tsepina Fortress and 15.2 mi (24.4 km) from Lake Batak.

Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a spa tub. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Velingrad? This hotel has 1615 square feet (14 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Make yourself at home in one of the 75 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.

Services & Amenities

Indoor swimming pool
Outdoor swimming pool
Hot Spring
Spa
Bar
Billiards Room
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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About This Property

Average Price FromSEK1056
Hotel Star Rating4