Hotels Near Cumberland 54 Kunstatelier in Vienna

We stayed for 5 nights. The check in is automatic because there is no 24 hours reception. You don't need any card to get into the room, you just click the code. Regarding cleanliness, it was ok when we arrived. However, they only cleaned 2 days. We had to take wc paper from the public toilet downstairs. According to the room info leaflet, breakfast was supposed to be 8,50€ but finally it was 10,50€ because they said that it was not updated. It was very simple, I missed scrambled eggs, sausages, bacon, etc. It is strategically situated because you can take the underground easily and it only takes you 15 minutes to get to the city center.

Mixed bag here. The hotel is walking distance to the Stadthalle, our main reason for booking. Lots of transport links around. Many Ubers and bolts, and about 30/40 minutes to the airport via taxi. Room size was adequate, with a mini fridge, which was unplugged with food and drink inside. It didn't really cool well, when we managed to plug it in. The beds were comfy. The room had tea and coffee making facilities, but no milk. Room had electric blinds which were cool, and room was good and dark when the curtains were closed. Breakfast was ok, pretty standard, nothing special. But still good to start the day with. Rooms on the street side are very very noisy. The hotel is near a shopping mall, so deliveries 5am-10am every morning. Vehicles lloading, banging, noise, men shouting, doors slamming etc. But not really the hotel's fault. At night people smoke outside. So you can't really open windows overnight if you want a decent night's sleep. The room got very stuffy and no real aircon. The cleaning staff start very early, around 9am, so again prospect of good sleep is hit and miss, but they are very friendly and polite. Room generally clean, but there were hairs in the sink and shower. Also hairs on the supposedly clean towels. Staff mostly friendly and accommodating. However, the price of drinks seemed to change every round, (normally increasing). There was one member of staff who had the most appalling attitude. On our last night the shower flooded badly, into the hallway of our room. We couldn't shower or use the toilet. We phoned reception. The staff member claimed he didnt understand what bathroom is flooded means. After 5 attempts at explaining. He said he would send a colleague up. Surprise! Surprise! No one came. We needed sleep due to early flight the next day. We went down to reception, we were ignored, treated with contempt, eye rolls, and he told us he couldn't help, he said he was on his own. So sending someone was a LIE!? He was at the bar pouring drinks slowly, while looking at us blankly and rolling his eyes. He demanded we take a seat, no apologies, no offer of a solution. Basically appalling customer service and no communication. He was quick to check in guests that came to reception, inbetween pouring drinks deliberately slowly to avoid us. The only thing he said was he was on his own and there were no spare rooms. Eventually, he came to our room and saw the problem. With a bad attitude he did try to unblock the drain to no avail. We were lucky enough to have him mop up the floor and give us more towels, upon us asking, no offer. The staff in the morning when we checked out were apologetic when we told them, which we appreciated, and did make us nice coffee's to go. Unfortunately it doesn't take the bad taste away, and we had a poor night's sleep as a result of the stress. No one deserves contempt, utter rudeness and unhelpfulness as a paying guest, especially when we should have been resting, ready for flying

Very good value for money. Ctrip's standard triple room (private guest only), the actual room is a large bed, a small bed, a number of sofas, so it is suitable for family travel. The room is large and the hotel is generally clean. The breakfast was small and beautiful, and it tasted good. It was a surprise. There is no air conditioning and a floor fan is available. The floor is very old. The front desk service is friendly and can store luggage. Although it is not a friendly walking distance from the inner city, the public transportation at the entrance of the hotel is very convenient. There is only one stop on the railway station (S line) from the central railway station, which is suitable for going back and forth between Budapest and Prague.

The service staff and location was great. However, a kettle and a fridge in the room would have been more convenient for a six-day stay. The room was sp**** and there were no chairs, cups or glasses in the room.

Ich kann dieses Hotel leider nicht empfehlen. Ich hatte in der Früh um 07:30 beim Verlassen des Hotels gebeten, dass die Dusche gerichtet wird, da die Regenwalddusche kalte Tropfen während der Benutzung der Handbrause abgab. Bei meiner Rückkehr um 15:15 war weder dies behoben, noch mein Zimmer gesäubert. Nach einem langen Hin und Her (1/2 Stunde) konnte ich ein neues Zimmer beziehen, weil ich nicht warten wollte, dass es erst gegen 19/20 Uhr gerichtet wird. Komisch ist nur, dass es zunächst hieß, es stünde kein freies Zimmer zur Verfügung, weil sie ausgebucht sind. Nachdem ich aber darauf verwies, dass ich mich gerne vor dem Abendessen frisch machen würde und nicht ewig auf den Techniker warten wollte, war plötzlich ein Zimmer frei, und dieses sogar gleich neben meinem ursprünglichen. Die allgemeine Sauberkeit ist mäßig, es ist auch alles sehr abgewohnt (zb aufgezogene Türe im Bad, etc). Das Reinigungspersonal ist unfreundlich, schlägt einem fast die Türe vor der Nase zu, sagt Hallo, redet untereinander lautstark in seiner Sprache miteinander. Das Personal des Frühstücksservices war sehr freundlich und zuvorkommend. Auch das Frühstück an sich war gut und mehr als reichlich.

the check in system is super terrible. We were waiting outside of the building for more than 1 hour to sort out this weird check-in issue. Because we can't find anywhere shows our room number. Then we called them, they online confirmed our order fisrt. After that we need to check-in online, upload our ID, also selfie, home address and so on. After that we waited agian until they chcked everything and gave us our PIN code of room. Because of this problem, we missed our restaurant and also the later plan. I have to say this check in system is super bad.

Great location. Literally less than 2 mins walk from the hotel to Wien’s main/central train station. Excellent services and super friendly and helpful staff. Stayed here for three nights and no problems with everything at the hotel.

I had a very nice welcome. I was allowed to bring my bike to the room. The room was really spacious and very nice breakfast buffet! Coffee machines were inefficient though :( I appreciated the quite area. Different kind of public transportation is still very close :)

As a regular business traveller I found myself here due to my usual hotels being booked out due to an International Conference in town. In fairness this place represents good value for money. Bit strange having the shower and sink in the same room and I'm not going to complain about marked walls. I stayed here 2 nights. Plus points - reception were really helpful. The breakfast is not bad given the package price. Room was clean. Quiet nights sleep.The place is clean and tidy. Anti bac dispensers at multiple locations. It's well located near the main transoprt hub, and a short walk from the Leopoldstadt. Negative points - the window blind was broken and wouldn't stay down without tying it to the television mounted on the wall. The pillows are as thin as paper and the shower door doesn't close properly, leaving a nice swimming pool around the sink. I did have a floor towel on the first day to mop this all up but it disappeared and wasn't replaced for my second day. Overall, it's basic, but you get what you pay for and should the same circumstances happen I wouldn't be deterred from staying here again.

Esperienza eccellente in coppia. Prenotato 4 notti presso questo Hotel per me e la mia ragazza, e devo dire che ne siamo rimasti estremamente soddisfatti. Punti a favore: - Camere nuove, pulite, spaziose (noi avevamo la standard e si stava benissimo), controllo temperatura direttamente dall'interno, condizionatore efficentissimo ed intuitivo, doccia ampia, minibar, cassaforte e tablet da cui controllare la TV e altre funzioni. - Posizione strategica a dir poco, davanti la fermata della Metro U1 che arriva in centro in 15 Min, bus e tram. - Tranquillità. Camere insonorizzate perfettamente, non abbiamo sentito un minimo rumore né dall'esterno, né dal corridoio, né dalle altre camere, aspetto che ho apprezzato moltissimo avendo il sonno leggero. - Palestra, seppur piccola, essenziale ed adatta ad un breve workout per chi non volesse priv****ne anche in vacanza. - Refill acqua infinito alle fontanelle in reception, anche se a detta dello staff l'acqua dei rubinetti di Vienna è potabile. Lati negativi: Anche se la nostra esperienza resta da 5 stelle, credo sia giusto sottolineare alcuni aspetti che potrebbero essere migliorati per rendere questo hotel impeccabile. - Colazione: 21€ a testa è una follia, non so cosa offrissero ma a quelle cifre nemmeno mangiando all'Hotel Sacher in centro. - Ascensori: utilizzabili solamente scannerizzando la tessere della propria camera, metodo sicuramente intelligente per evitare intrusi nell'hotel, ma a volte scomodo e malfunzionante, e in generale gli ascensori funzionano un po' macchinosamente. - Mancanza di un armadio in camera di qualche cassetto, seppure abbiamo apprezzato molto quella sorta di appendiabiti a cielo aperto all'ingresso. - Staff pulizie scortese al checkout: nonostante alla reception ci avessero detto che il checkout fosse possibile fino alle 12, già dalle 9 una signora delle pulizie è venuta a bussarci, ripetendo poi verso le 10, anche dopo averle detto che eravamo in fase di uscita e avremmo liberato la stanza per tempo. - Connessione alla TV: nonostante avessimo seguito la guida per connettere il telefono alla TV tramite Miracast, non ci ha funzionato nulla, abbiamo riprovato più volte ma niente, avremmo potuto domandare in reception ma alla fine non ne abbiamo avuto bisogno.