Guest User
February 9, 2025
Very bad experience! Rubbish hotel! We negotiated with the hotel two days in advance to cancel the flight because of the flight change, but the hotel kept refusing. We didn’t even check in, so why are they charging us? These are all bully clauses! What kind of rubbish agreement did the platform sign? My friend’s booking on b**king is refundable at any time, and the flight ticket can be changed at will! Only here we have such a bully platform, which will not protect us consumers. There is no way, we have no choice here! We want to use foreign platforms but are restricted. This is why our domestic platforms are so arrogant! Many places in Europe are indeed very unfriendly to us Chinese, otherwise they would have agreed to the refund long ago. Haha... If you are Chinese, don’t book this hotel again! I hope this Hyatt Hotel in Austria will go bankrupt soon!
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