Leonardo Hotel Vienna Westbahnhof

Leonardo Hotel Vienna Westbahnhof Reviews

Leonardo Hotel Vienna Westbahnhof

Matrosengasse 6-8, Mariahilf, Vienna, 1060, AustriaView Hotel Details
Leonardo Hotel Vienna Westbahnhof
Leonardo Hotel Vienna WestbahnhofLeonardo Hotel Vienna WestbahnhofLeonardo Hotel Vienna Westbahnhof
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Leonardo Hotel Vienna Westbahnhof Guest Reviews

3.9/5
Good
87 review
Verified reviews
Location4.0
Amenities3.8
Service3.9
Cleanliness3.9
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All reviews(87)
Positive reviews(10)
Reviews with photos/video(3)
Negative reviews(2)
YK
Comfort Room
Stayed in Dec 2023
Travel with friends
1 review
2.5/5
Posted on Dec 31, 2023
Location is great, 5 minutes off Westbahnhof. However, the room was not up to standard. It had disastrous ventilation. Windows and doors were not sound proof, we kept hearing people shouting on the street or talking in the corridor. Shower does not equip with anti splash thingy, thus water just flew everywhere on the floor. Hairdryer is extremely weak. Bed sheets were okay, but I saw a stain underneath. I would not recommend anyone to stay there.
דני דור
Comfort Room
Stayed in Nov 2023
Solo travelers
16 review
4.2/5
Very Good
Posted on Nov 19, 2023
Great location, close to westbahnhof and to Mariahilfe Str., good breakfast. My room was at the 8th floor, a bit small but in general comfortable.
Ly
Comfort Room
Stayed in Oct 2023
Travel with friends
9 review
3.2/5
Posted on Oct 17, 2023
Great location. Misleading room information. Was told that room has 1 sofa bed and 1 double bed when we booked via trip.com. Room was so small that it was hardly big enough for 2 singles which is what we got. Heating was central so we could not turn the heater aircond on. Was told that it was to be turned on our last night but that did not happen.
Laith
Comfort Room
Stayed in Jun 2023
Couples
1 review
4.5/5
Great
Posted on Jun 30, 2023
The recipcion was good,I would like to thanks manager of the hotel madam Elizabeth,she was very cooperative with us,in all things.and I advise any person when com to Vienna to stay in this hotel if I will com back to Vienna, sure I will reserve room in this hotel.
Guest User
Comfort Room
Stayed in Jan 2024
Couples
1 review
4.2/5
Very Good
Posted on Jan 22, 2024
Location is really good.
Response from Property: Dear valued Guest, Kindly thank you for taking your time to share your evaluation of your recent stay in Vienna. We appreciate it and we are happy that you felt comfortable. With warm regards. Your team of the Leonardo Vienna
Guest User
Comfort Room
Stayed in Mar 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Mar 17, 2023
Good place and good rest
Response from Property: Dear valued Guest, Kindly thank you for taking your time to share your evaluation of your recent stay in Vienna. We appreciate it and we are happy that you felt comfortable. With warm regards
johnbager
Comfort Room
Stayed in Jul 2024
Travel with friends
5 review
1.0/5
Posted on Jul 10, 2024
This is the first time I have seen a room with a big bed. You can only curl up on one side. The quilt is thin and small. The room is also very small.
Original TextTranslated by Google
Response from Property: Dear johnbager,Your observations regarding your recent stay at Leonardo Hotels are truly valuable to us. It appears the bed size and room dimensions might not have been to your preference. We're sorry to hear this.In our hotel, we strive to create a comfortable and relaxing environment for all our guests. We offer various room types, each with different sizes and amenities to cater to the diverse needs of our guests.We apologize if the quilt provided didn't meet your expectations. We aim to ensure that our guests have a comfortable and restful sleep. Your feedback is important and helps us understand where we can make improvements. We hope you will give us another opportunity to serve you better in the future.Best Regards,Your Leonardo Vienna Hotel Team
Guest User
Superior Room
Stayed in Dec 2023
Business travelers
10 review
4.5/5
Great
Posted on Dec 13, 2023
The double bed room is not big, but it is enough for one person, or two people. It's clean and tidy, and the location is convenient. It's only three or four kilometers away from the important train station. The breakfast is rich. At 10:35, a waiter knocked on the door to urge you to check out.
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Guest User
Comfort Room
Stayed in May 2024
Travel with friends
9 review
4.2/5
Very Good
Posted on May 30, 2024
Not bad, convenient transportation, walking distance from Schönbrunn Palace
Original TextTranslated by Google
Response from Property: Dear valued Guest, Kindly thank you for taking your time to share your evaluation of your recent stay in Vienna. We appreciate it and we are happy that you felt comfortable. With warm regards. Your team of the Leonardo Vienna
LoLoAlfred
Comfort Triple Room
Stayed in Dec 2023
Family
7 review
5.0/5
Outstanding
Posted on Jan 2, 2024
The hotel is located 5-6 minutes away from Vienna West Station. It is very close. The front desk staff are professional and dedicated to guiding travel routes. The rooms are spacious and fully equipped.
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Guest User
Comfort Room
Stayed in Feb 2023
Solo travelers
1 review
4.5/5
Great
Posted on Feb 6, 2023
Booked without breakfast, so I can't judge the food. Otherwise really a very nice hotel in a great central location with subway everything immediately accessible Room very nice and great beds box spring bed Come back
Original TextTranslated by Google
Response from Property: Dear valued Guest, Kindly thank you for taking your time to share your evaluation of your recent stay in Vienna. We appreciate it and we are happy that you felt comfortable. With warm regards.