Thavixay Hotel

Thavixay Hotel Reviews

Thavixay Hotel

XJG7+6WQ, Asean Road, Vientiane, 01000, LaosView Hotel Details
Thavixay Hotel
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Thavixay Hotel Guest Reviews

3.8/5
Good
38 review
Verified reviews
Location3.9
Amenities3.9
Service4.0
Cleanliness3.6
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Positive reviews(28)
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Awesome stay(7)
Great value for money(7)
Average cleanliness(6)
Negative reviews(10)
Anonymous User
Queen Room
Stayed in Mar 2024
Solo travelers
5 review
2.2/5
Posted on Mar 20, 2024
Overall - The room was located on the second floor and corridor was quite dark. Upon entering the room, the atmosphere was quite suffocating as it could be due to smoking in the property. Cleanliness - Smell from the bathroom was pretty bad like it was never cleaned up before. I had to hold my breath every time I want to use. There were dust on the sofa and desks. Walls are stained and peeling. Location - This property is not so far from the airport. There is not a lot of attractions near by. But it is interesting to walk around. Service- The one staff who helped me out speak Chinese only and there wasn’t anyone who speaks English. Amenities - handwashing soap and toothbrush. That’s it. I had to go down and asked for a towel.
Response from Property: Hello friend, I'm sorry that you have had some bad experiences, we will work hard to improve! Due to cost pressure and price pressure, we may not be able to renovate the entire store in the near future, but we will improve the issues you raised such as the wallpaper in the small corners as soon as possible! We value every guest's sincere feedback. We hope that we can give you a good experience when you stay at our store again!
Tanguy
Queen Room
Stayed in Mar 2024
Solo travelers
4 review
2.7/5
Posted on Mar 5, 2024
Cheap. Do not expect anything much. Rooms are not super quiet. Can easily hear neighbours
Response from Property: Thank you for your visit, we will work hard to resolve your concerns!
Cosmosis
Standard Room
Stayed in Jan 2024
Business travelers
10 review
4.0/5
Very Good
Posted on Jan 31, 2024
Very good 3-star hotel with good location. Restaurants are around the corner. 5 mins walking to the city centre. The boss is very kind & friendly.
Response from Property: Thank you for visiting and wish you a pleasant journey again.
Yuta
Queen Room
Stayed in Mar 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Mar 18, 2024
Staff is so kind.
Guest User
Standard Room
Stayed in Jun 2024
Business travelers
3 review
2.7/5
Posted on Jun 24, 2024
When you see this "friendly reminder" in hotels opened by Chinese people abroad, what do you think?
Original TextTranslated by Google
Response from Property: Is there anything wrong with this? Almost all hotels have this! And many times we don't enforce it! You checked in, and you know that when you leave, we will check the room first and then return your deposit, right? If you give us the room card, will we return the deposit directly? Do you use the intercom to ask the waiter to check your room first? Why can't you switch sides and understand each other?
壹融
Queen Room
Stayed in Jun 2024
Solo travelers
3 review
3.0/5
Posted on Jun 26, 2024
It's quite old, the hygiene is average, there are not many places to eat nearby, I looked for a long way to find a stall, and the food was not very delicious. The street is not very good, I don't recommend living here.
Original TextTranslated by Google
Response from Property: My friend, did you comment on the wrong order? This is not the street of our hotel. There are many different places to eat near us. This place is close to the Arc de Triomphe and the Prime Minister's Office of Laos. It is a very good area in Vientiane and belongs to the rich area.
Guest User
Queen Room
Stayed in Apr 2024
Business travelers
1 review
4.2/5
Very Good
Posted on May 2, 2024
It's a Chinese hotel. All the guests are Chinese and cannot speak English, only Lao or Chinese. However, it's very cheap and the rooms are very spacious and wonderful. The female reception staff was also very helpful and willing to help you out. Guests also smile when you say HELLO. Foreigners are probably quite rare. It's inconvenient if you don't have a motorbike or car, but if you do, this is the perfect place. All the shops are within 10 minutes, and at night, you can get to food, bars, women, and everything else in just 2-3 minutes by motorbike lol
Original TextTranslated by Google
Response from Property: Thank you for visiting, come and visit again when you have time!
Guest User
Queen Room
Stayed in Apr 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Apr 9, 2024
Chinese hotels will help you get a taxi when you travel. Communication is convenient. The surroundings are quiet and you can rest well. The most important thing is that communication is convenient.
Original TextTranslated by Google
Response from Property: Thank you for your encouragement! This is what we should do! Thank you for your visit! Welcome to come again!
Guest User
Superior Twin Room
Stayed in Feb 2024
Solo travelers
1 review
1.5/5
Posted on Feb 15, 2024
The room was very dirty and it almost looked as if the bedding had not been made new The bathroom was very shabby. Everything would have to be renovated. What was really bad was that the whole room smelled of smoke in the morning I couldn't sleep anymore because there was a terrible smell of smoke coming from the hallway. Apparently smoking was allowed in the hallway. Communication was also very difficult, only one person could help me get a taxi The man at the recipe couldn't speak English Overall not recommended Very far from the actual center
Original TextTranslated by Google
Response from Property: Dear guest, I will explain the problem you pointed out. 1. We strictly change and disinfect the bedding for each guest! This is the most basic principle of hotel management! We have absolutely done this! 2. Regarding the problem of the dilapidated bathroom, I don’t understand. Where is it broken? If there are hardware facilities that are broken and affect the use, you can ask us to repair and replace them immediately. 3. The smell of smoke in the corridor, because very few guests will smoke and pass through the public area, maybe you are more sensitive, or just smell it, we have almost never encountered complaints about this problem. In the future, we will strengthen the reminders in this regard and try to avoid similar situations. 4. Our hotel is only about 500 meters away from the Arc de Triomphe, which is one of the most central locations in Vientiane. It is only about 2 kilometers away from the center of Vientiane and less than 3 kilometers away from the Mekong Night Market! If you use the same price to find hotels in these places and stay, I believe you will find that our hotel is more cost-effective! In short, we take your feedback very seriously and will make improvements! Thank you very much for your valuable suggestions! I hope that if you have the opportunity, you will feel our progress when you stay again!
Guest User
Queen Room
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 26, 2024
A very satisfying stay. The Chinese boss is very friendly and kind. If you don't have time to exchange Lao currency, WeChat payment is also supported here. It is indeed not a pitfall to see it in **. It is just a little different from China, that is, there is no elevator, but it is very good because it is not too high. I live on the third floor.
Original TextTranslated by Google
Response from Property: Thank you for your stay and affirmation! Welcome to visit again
Anonymous User
Queen Room
Stayed in Jun 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Jun 13, 2024
There was a strong smell as soon as I entered the door. The air conditioner had a strange smell, and the WiFi network was very poor. There was a Yunnan rice noodle shop next to the door. It cost me 100,000 old coins!
Original TextTranslated by Google
Response from Property: Which room is it? Let's go and deal with it! It's been raining recently, and I dare not open the window. Sometimes I don't pay attention. If there is, please let us know in time and we can deal with it immediately! The network is usually very good and the speed is very fast, but this country occasionally has network freezes! It's not common! There is no Yunnan rice noodles next door! They go to eat rice noodles for about 30,000 old coins! Why did you spend 100,000? There is a restaurant opposite with higher reviews! It depends on personal taste!
Guest User
Standard Room
Stayed in Dec 2023
Couples
1 review
3.7/5
Posted on Dec 9, 2023
Nice and large room. However, the room was noisy and there were many stains on the floor. There were also a number of things broken in the room.
Original TextTranslated by Google
Response from Property: Thank you for your patient evaluation, we will make corresponding adjustments and improvements. Once again I wish you a pleasant journey.
Alex super tramp
Superior Twin Room
Stayed in Jan 2024
Booked for others
90 review
3.5/5
Posted on Jan 27, 2024
Cheap hotel. Normal bed and air conditioning.
Original TextTranslated by Google
Response from Property: Thank you for your visit! Welcome to stay again! Our store will continue to improve!
Guest User
Standard Room
Stayed in Sep 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 28, 2023
Very satisfied, almost all of them are Chinese, the environment is comfortable, and the boss is very nice! The room is also very comfortable and has everything you need! Surrounded by the Arc de Triomphe, the Prime Minister's Office, and the Mekong River!
Original TextTranslated by Google
Response from Property: Thank you for your patient comments, your affirmation is the greatest recognition of our work. I wish you a happy trip in Laos~
Guest User
Superior Twin Room
Stayed in Feb 2024
Other
27 review
2.0/5
Posted on Feb 21, 2024
Only after staying there did I realize why there was no information about this hotel on foreign booking software, because foreigners would not stay in such a bad hotel, only Chinese people would.
Original TextTranslated by Google
Response from Property: We meet a lot of guests with different faces, so it’s difficult to do everything right. We have received your evaluation, thank you for having us, and wish you a pleasant journey again.