Hotels Near Zales in Virginia Beach

I wanted to start by saying “how come nobody picks up their toll free number or even their regular line?” Maybe because I’m calling from Canada?!? And they don’t want my business?! or under new mgmt?!?Anyway I booked through their website and Thank God it was successful. This is our 4th visit here in the same place, Schooner Inn Virginia Beach… we love the area it’s quite and it’s near fishing spot (no need to pay unlike in the pier) But this visit was totally different since there was an event East Coast Surfing Championship and some Oceanfront Concert a lot of people around the area but it’s all good. My kids really had a blast after all this was a trip planned even before Covid hits, we waited for the borders to open. Now about the hotel… I would’ve given this hotel a 5 to 4 stars because of the disappointment about calling their front desk even my phone in our room doesn’t work, good thing I have roaming so I can call within the area. From 4 to 3 stars… kitchenette needs new utensils and some serious cleaning, vents, toilet seats and paints. I pretty sure the housekeeping people are doing the best they can and the one who’s in charge on our floor she’s very nice always asking if we need anything. Lastly… I don’t mind the smell of **** (I’m frm Canada thats normal) but within the elevator with kids around I mean c’mmon atleast have some air freshner. We’re still coming back for sure and I hope by then some stuff are updated and they’ll pick up their phones.

Let me say this is my 3rd vacation here and the WORST. WE drove 9 hours for this trip ! I booked a one bedroom suite and paid a premium for it. Sadly I had more cons than pro's. Here we go.... I KNOW its post-covid and things are different BUT--it does NOT give a hotel ”carte blanche” to give you horrible service. Con's: 1. WE checked in and noticed no chair on oceanfront balcony, I called 4 times in 12 hours and had to wait 24 hours to get one. 2. The furniture in the one bed room suite. We had a couch with chaise, 4 chair dinette--the couch with build in chaise you sank to the floor. It was AWEFUL. It hurt our backs and it was not comfortable at all(it was very old, used and saggy). A couch found on a curb in front of a frat house would be more comfy. I will say the two queen beds were very comfy. 3. The Room--We had to clean our rooms, empty the trash, put our dirty towels in a basket outside our room, request our towels-trash can liners, shampoo. We also had to VACUUM THE ROOM OURSELVES. I requested our room swept after 3 days and after 3 or 4 requests and RUNNING after a maintenance man did I get a vacuum. It was handed to me--(I had called front desk multiple times, never did anyone come)-so I swept my suite myself. 4, Our room was adjacent the ice machine and there was a tall trash can there. Many rooms dumped their trash bags there and once can was filled they put it on the floor. I called front desk AGAIN 3/4 times over 2 days. Finally on the 4 th day it was emptied. 5. Front Desk. Towards the end of my stay, I walked to the front desk and there was an employee roll her eyes when she saw me coming--maybe it was because she was very visibly pregnant ?? There was a nice man there--and he tried, he name was ”Damon”? 6. Laundry Room on 6th Floor. There was TONS AND I MEAN TONS of lint, dryer sheets and trash on the floor. There was a trash can in the laundry but am not sure why floor was filthy with trash. Pros: People this hotel has the best out door pool in Virginia Beach. Its always clean and it has a hot tub, plenty of umbrellas and chairs. The staff outside were very nice, and accommadating. The bar drinks were awesome and priced reasonable. Also the food at the bar was very good. Breakfast was not bad. It had low fat items. Only complaint here my daughter loves peanut butter toast--this Hotel had no peanut butter and no bread to toast. So we bought bread and peanut butter at the local store. Hotel grounds was clean as was garage, and common areas. Maybe the person running the pool should run the hotel? Sadly I won't be back. I may never return to a Marriott property again after this. If I am going to pay what I paid for this vacation, I will rent a VBRO for I got no pampering, no service inside, and it felt like I was a maid for a week.

So beautiful 🤩 😊😍😘 next time I will go again this hotel 🏨 ❤️

Awesome hotel!! This will be our new hotel for our yearly trips to Virginia Beach. Hotel and room were very nice and clean and breakfast was fantastic!! Pic is our view from our balcony!

What a pity that in such a central location, there is little pleasure to be had from staying at this hotel. The receptionist was cold and unsmiling, with not a hint of welcome. The room had a decent bed, but with only a sheet and cover. There were two polyester blankets on a shelf and I had to unzip them and put both on the bed to get reasonably warm in the cold and windy May weather. The room heater/cooler is a metal box attached to the wall right next to one of the beds. Every time the thermostat turns it on or off the noise is enough to jolt you awake. I ended up wearing foam earplugs. There is no breakfast available in the hotel, and no microwaves in the rooms. Although arriving by car is pretty much the only option, parking is charged at $7 plus tax a night. After leaving here, I checked in at a hotel of similar standard and vintage at my next destination, Ocean City, and the contrast was striking: a super friendly receptionist, a full comforter on the bed, a restaurant with breakfast for purchase and free parking. There are dozens of other options along Virginia Beach: choose one of them instead of this place.

Despite poor internet reception and a hard bed, this hotel is superior. I used to stay at a competitor for several years but time and Covid has taken a toll on it. Our last 3 visits have all been at this hotel. Location can’t be beat and the staff is very accommodating and pleasant. We visit several hotels and staffing doesn’t compare to the diamonds they have here. Looking forward to our next getaway and it will definitely be here.

The pool area is great, kiddie pool, indoor pool and outdoor pool with a bar (very priced drinks but good food). Overnight someone above vomited down hitting the railing and spraying our patio. It took 3 calls with promises of sending someone up and 7 hrs before anyone came. I eventually called corporate Hilton and then someone came. Found a used a q tip under the bedroom chair and a few barettes and toys in the pull out sofa. No top sheets or bottom sheets for sofa. The location is great, not far from Neptune Park. I’d be uneasy staying again given the cleaning issues. The front desk staff at check out was nice enough to waive resort fees when I told her that it was so long to have the patio cleaned.

This was not what I expected at all. I needed 2 beds for 3 people. I booked a double studio. Please understand that these beds are very small. Full size maybe. AC unit was extremely loud. Had to turn it off to get some sleep but I’m sure the bed also contributed to my sleep issue. When I asked about changing rooms, it’s $50 for a room cleaning fee and $80 to upgrade a Queen bed with a Queen pullout sofa. Also, the building we are in has 1 adult pool. I have a child why would you place me in this building? The building next door has all the amenities, pools, fitness center, recreational activities. You have to walk outside to enter the other building. For the AC unit noise, they say they will send someone to check it out. Idk…

Great Bayfront location away from the congestion and craziness of the Ocean Front area. Lovely hotel, Great Beach, Nice Pool, Very Light, Bright and Clean but the best part is their Staff! Friendly, Knowledgeable, Professional, always able to make area suggestions for whateveryou'relookingfor. Great location for a family reunion, wedding/renew your vows on the beach. The only reason they didn't get 5* was this stay we notices several inconsistencies in the Delta Pantry (for certain marriott bonvoy members) as well as in the restaurant. We have always enjoyed the Tin Cup but we're disappointed in the difference between what was on the menu and what had been eliminated but was still listed. Ordered the same breakfast 2 mornings and they were totally different. Small portion of spinach crab dip was yummy but small for $17. Same with Caesar salad and bronzed fish. We'll keep going back as we know they have had recent management changes.