Hotel Tonanti

Disappointing Stay: Kids Running Rampant ! I recently stayed at this hotel, and I have to say, I was quite disappointed with my experience. One of the biggest issues I encountered was the lack of respect for pool rules, especially from the many families with young children. The pool area was constantly filled with kids, which is not a problem in itself, but their behavior left much to be desired. They were running around, splashing water excessively, and not following the rules regarding appropriate swimming attire. This created an environment that was not enjoyable for other guests who wanted to relax and unwind by the pool. Additionally, the quality of service has significantly deteriorated since my last visit. The staff seemed overwhelmed and undertrained, leading to long wait times for assistance and a general sense of neglect. Housekeeping was inconsistent, and the cleanliness of the rooms suffered as a result. The once immaculate facilities now showed signs of wear and tear, with chipped paint and outdated furniture. It's unfortunate to see how this hotel has changed over the past year. While I understand that families with children deserve a welcoming and enjoyable environment, it's essential to maintain a certain level of decorum and respect for all guests. Moreover, the rapid decline in service quality is concerning and indicates a lack of investment in staff training and facility maintenance. In light of these issues, I cannot recommend this hotel to anyone looking for a relaxing and comfortable stay. I genuinely hope that the management will address these concerns and work towards restoring the hotel's former glory. Andy

From the moment we arrived and the hotel porters collected our luggage for us AND parked the car, we knew we were off to a good start. The hotel is very modern and impressive, de-luxe rooms are very nice, clean and comfortable, the indoor and outdoor pools very nice with ample sunbeds, the dining room was very well run with very tasty food for breakfast and dinner with ample choice for all types of diners, special shout out to Ivan who was very attentive and looked after our table through the visit. We will return some time as we enjoyed it so much

We were from 15.02.2024 to 18.02.2020. Excellent hotel. The service is more than good. The pool is tidy, the water is warm. The selection of food for breakfast and dinner is more than sufficient. All in all, a very positive experience. For every recommendation.

Fantastic hotel, excellent service, more than friendly staff. Clean, tidy. High standard spa and pools, towels, bathrobes, slippers provided. The rooms have everything you need, special wishes are fulfilled by the staff at the reception. Absolutely everything as written on the website in the description of the hotel. The food is varied, from vegetarian to local specialties, buffet service for lunch and dinner. There is parking, which is charged additionally per day.

Dear colleagues, Is there any news about refund? Which was taken for REFUNDABLE booking and hotel still did not refund Immediate action required asap With best regards, Please answer to EMAILS