Wolkendorf Bio Hotel & Spa

Excepting the location and part of the facilities our experience with this hotel was bad. After the 1st night in this hotel some guest start having digestive problems. Soon we were in the same situation. We've been with our 2 years old kid twice to the emergency room and had dificulties in leaving the location as his medical condition was not good. Our vacantion was ruined. We moved to a different hotel in the region but my little boy and my husband were feeling bad and we had to rest in the room. After 3 days of vomiting we are strugeling in returning home and driving in this medical condition. The spinach served in the salad was full of sand as it was not washed, we asked for a topper to put it over the bed ( at order and at the location also) but was never provided, cleaning in the room was not ensured during the entire stay. BioHotel name is not aligned with reality, they must take in serious the need of ensuring health and safety standards for the future.

I recently stayed here, and unfortunately, my experience was far from satisfactory. While the location and rooms were decent, several issues left me disappointed. Unprofessional Staff: The hotel staff’s behavior was unacceptably rude. The receptionist seemed disinterested, and the waitstaff appeared to work reluctantly. It felt as though they prioritized tips over genuine guest satisfaction. Facilities: The heated pool was tiny, suitable only for very young children. As a family-friendly hotel, it should provide amenities that cater to guests of all ages. Overall Impression: Given the four-star rating, I expected better. Unfortunately, the lack of professionalism and subpar facilities overshadowed any positives. I hope the management takes this feedback seriously and makes necessary improvements. As a paying guest, I deserved a better experience.

Very bad experience. Not recommended The stuff that works in the restaurant has a bad attitude, not willing to serve the guests properly. Thr hygiene standards in the rooms are very low. Both rooms were full of ants... The hotel is not taken care of, left to decay. The parking has a fee for about 3.5€ per day, where you will leave your car unguarded next to a road. The manager is not willing to talk to the guests and find solutions for the encountered issues. A very bad experience. Don t let the presentation photos fool you.

Great place. Great accomodation .Surrounded by woods .Gourmet restaurant Thank you Adrian the restaurant stindard! Thank you Adrian!Exquisite service! Thank you Bianca and Flavius from sauna!We willcome back again in winter for sure !

Even if the weather didn't cooperate with us, we had peace and good food. We definitely want to come back in the summer. Reasonable breakfast, and compared to Sinaia the food prices are very good. Many interesting things, a pontoon over a lake, playground for children, a tree house, bicycles for rent, campfire.

Pros Beautiful peaceful quiet rural setting. Very good food. Friendly helpful staff, except see below. Spa: relaxation room with complimentary water, tea, and apples, and salt room. Parquet floor and traditional painted furniture in room. Cons Paying for parking and then walking out to the road on icy footpaths and back into the hotel with our luggage. I suggest if the management/owner hasn't tried, that he/she attempt to negotiate with the neighbor who runs the parking lot to build a gate for hotel clients to get to and from the parking lot. When we entered our room, my wife noticed that there was only one set of towels - for one person. I went to the front desk. The lady told me they would bring it up to the room. After my wife took a shower; and it was my turn, I waited 45 minutes. Finally I went back to the front desk. This time, the front desk lady walked about 4 yards to retrieve the towels and gave them to me (why couldn't she do that the first time??!!) I never got an explanation for this annoying inconvenience. When I complained, the front desk woman (I never got her name) told me that the manager would call me. He/she didn't call. The refrigerator in the room did not work. We don't like doorless shower stalls. RE: spa The steam room was too hot; and the water coming out of the hose was SCALDING hot!! My wife actually suffered a burn from trying to use it. The jacuzzi jets in the warm pool did not work. We asked 3 times. We were told that they go on automatically; but we spent 3 - 4 hours in the spa every day, and never saw them turn on. It is hard to imagine a spa without some bubbles! For some reason they turned off the ice machine when we were there; and we had to ask them to turn it on… No response from management to this review.