Hotels Near Praise Worship Tabernacle in Wake County

My trip was an amazing experience and I can’t thank Linee, the front desk manager, for all that she did to make sure I felt comfortable. The hotel smells like a brand new car right off the showroom floor. Didn’t know what to expect when I booked it but I was happy with my choose.

The front desk staff are always very friendly whenever I come to stay. Housekeeping tends to open my door before I can answer to their knock, they barely give me any time to respond before barging in. On my last day, housekeeping knocked on my door at 9am and proceeded to come on with little to no time to respond. Checkout wasn’t until 11-12 so I don’t understand why they had even come that early. The cleanliness of this hotel is always a hit or miss. My last stay, I noticed that there were orange stains all over the bedding and I didn’t notice until after I’d already slept in the bed.

Lili gave Amazing service and was super attentive. Her personality was friendly as if i known her fir a while. Every morning you will see Lili and how supportive she is of any service needed. When you need anything, just ask for Lili.........

Everything was great until...... My wife and I checked in Thursday for 3 nights. Upon check in, we were taken care of by Maria. Very sweet, attentive and had us on our way in no time. Thursday night was fine. Got up and went about our business Friday morning. Came back to the hotel Friday evening, head to the room and fell asleep quick. Then came Saturday morning. My wife is disabled, and we were on the 5th floor. We got to the elevator and waited about 4 or 5 minutes, and nothing happened. I called the front desk from my personal phone (the phone in our room wasn't hooked up) Was unfortunate to get a front desk person by the name of Kwamel. Very unprofessional individual. I asked if there was a problem with the elevators. He said yes, there were not working. I asked him how we were supposed to get downstairs. He directed me to where the stairs were. I advised him that my wife is disabled and not able to walk down 5 flights of stairs. In his own charming way, he had no other answer for me. I hung up and had to help my disabled wife down 5 flights of stairs with her walker and our cooler for the day. Took us about 25 minutes to get to the bottom as my wife had to take one step at a time holding on the guard rail with both hands. I had to stand under her so she wouldn't slip and fall. When I got to the front desk, I inquired how long they would be out. My wife and I were going to be at a convention all day but obviously needed them working before we got back later that night. Mr. Personality had no idea. I inquired what we were supposed to do if we get back and they are still not working as there was NO WAY my wife could WALK up 5 flights. He was very unsympathetic and showed no compassion whatsoever. There was another rep behind the desk. She kept quiet for a while which was probably better for her. She finally asked me to come to her. She looked in her computer and long story short, if they were not fixed by the time we got back we had a room on the 1st floor waiting for us. I would just need to clear everything out of our current room which of course I would. That reps name was Karen. She was very nice, polite and showed an interest in helping us. Kwamel showed NO SIGNS to help. He just stood there with his shirt untucked and looked like it had been slept in. Instead of being part of the solution he kept telling me no. Wonder if he would have felt the same way if it was his mom or his grandma that was disabled and had to walk down 5 flights of stairs. I called Karen later in the day and was told they got 1 side working but the other wouldn't be looked at until Tuesday (holiday weekend) I am very surprised they wouldn't have someone on call 24 hours a day in case something like this happens. Doesn't say much about how much they care about their guests. Got back to the hotel at around 8PM. We were greeted by Daniel. We told him what took place that morning. He was VERY apologetic and showed much sympathy. Kwamel should really take some notes from

Great gym, beautiful pool, beautiful common area, this is a really great hotel with nice amenities! They have convenient laundry for guests. The only thing missing is I wish I had been some bottled water provided in the room and I wish they had been daily turn down service, but maybe that is because of the pandemic? It was all great otherwise.

Great hotel staff from the moment you check in until you check out. The room was a great size, king bed, great bath/shower combo. Huge work area with great wifi. The hotel bar has great, had a good food menu and again great service. The outside patio with the fire put was a nice bonus

Room was spacious and very comfortable. Maid service was as-needed making it safer for staff and guests. Room (501) at end of hall was super -- quiet! Breakfasts were good and service was friendly and pleasant. Front desk was very accommodating.

I am in the middle of my second stay here during July 2024. The hotel is conveniently placed near Crabtree Valley Mall and circa 1.5 miles from the nearest grocery store (Walmart). The hotel staff are very friendly and accommodating and the gym facilities are very good indeed. The reason my score is a 3 is because none of the hotel room doors have a soft door closer. Therefore the door will slam shut if the guest does not close the door by hand. This is fine until you’re trying to get some sleep. I’m into my third night of a 10 night stay and seriously considering moving as I’ve had 2 sleepless nights already since arriving. I did raise this on my previous stay and received an email from management. Appreciate this isn’t easy to fix and will require some capital expenditure however, maybe a letter in each guests room might help. Other than that, no issues.

Sitting in the hotel as I write this. Wifi did not work in the room. I notified the front desk last night that, as soon as I entered my room, it stopped working. The only option the front desk could offer me was to call tech support, which is not fair to the employee or the guest. It is 2023, Hilton…DO BETTER. There is no menu of any kind on the site for this hotel or any other under the Hilton umbrella, which makes it very difficult to plan for what I can eat. (I am on a restricted diet that, in part, prevents me from consuming dairy.) For lactose-intolerant guests, this presents a challenge as traveling with nondairy milk is not always a practical option. Why is there no soy, oat, etc., option available like every other place that serves breakfast? Further, where are healthier options like whole grain bagels/bread? You are a multi-billion-dollar company and offering a menu online as well as whole grain and nondairy options are not outlandish or exorbitant requests in 2023. In fact, they should not even have to be brought up—ESPECIALLY when breakfast is included (yet many guests are excluded). Finally, plastic cups at breakfast? Seriously?! I am not even going to say anything more about this. Stop worrying about executive salaries over the basic comforts of your guests. It is a true shame that your oversights clouded over what might have otherwise been a pleasant experience given the friendly staff.

Very good, worth recommending