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not bad. Counting feeling

Can't say the hotel was too bad. However I can say the location is somewhat sketchy. Directly outside of the hotel their is alot of activity going on which is needless to say very questionable. Possible drug deals, ************ and drug doing. There is a gas station/convenience store right there on the premises which too draws a large crowd. However the rooms were ok. I just didn't like that I felt my car would be unsafe in there parking area due to the amount of questionable traffic. So sad to say I never took my luggage out the car in fear someone standing by would notice a bag or two and come back later to check it out. I did choose to leave but not because of the lodging. I think if you can get past the outdoor activity it may make for a nice rest spot.

Gym room is not available

Everything was nice

The front desk staff are always very friendly whenever I come to stay. Housekeeping tends to open my door before I can answer to their knock, they barely give me any time to respond before barging in. On my last day, housekeeping knocked on my door at 9am and proceeded to come on with little to no time to respond. Checkout wasn’t until 11-12 so I don’t understand why they had even come that early. The cleanliness of this hotel is always a hit or miss. My last stay, I noticed that there were orange stains all over the bedding and I didn’t notice until after I’d already slept in the bed.

i stay in hotels full time & have stayed at many other hotels but none of them as good as ESA. ms.joyce & james are both super professional & very kind. the room is in great shape as well. i don’t see myself leaving anytime soon. i can’t think of a single complaint about this place or the service i’ve been provided by the staff. definitely worth booking a room here if you’re planning on visiting raleigh anytime soon.

For years I have traveled for work. Corporate arranges the room and when I show up I provide my ID and card. For a 6 visit (1night each) over 3 weeks to Raleigh this hotel was selected. The first time I showed up but realized I left my purse at home and the hotel clerk required a plastic card. He said he would not let me check in and he would refund the prepaid reservation. The 2nd of 6 was today. I appeared and presented my ID and plastic and he would not let me check in. This time he says the card a guest uses to book the room with must be the card that is presented. So all you business owners, managers, government, etc. This hotel will not let you send your employees here. I know, so weird. He actually thinks headquarters should make several thousand copies of the business account card and give one to each employee. The only way around it is to have your employees make their own reservations and submit for reimbursement. But that does cause a hardship for them. So it’s best just not to even consider this hotel for your business needs. So after this second attempt, another hotel that is business friendly and allows corporate to send employees has been selected. We won’t ever consider this place again for employees to stay.