Guest User
March 27, 2024
Very new hotel. The hotel staff are not familiar with the service process. The hotel information on Ctrip is not accurate. Parking is $30 during the day and $68 overnight. How can hotel guests not stay overnight? Breakfast is not all-inclusive. Each person is given a $20 quota. More than that needs to be paid separately. However, after eating breakfast and checking out, breakfast was still charged separately. After some inquiries, the hotel staff did some research and explained that the breakfast bill was not credited until after the checkout, resulting in the breakfast quota for each person not being deducted. This process is really amazing. So far, I don’t know whether the overcharged fees have been refunded. The hotel is located about a 15-minute walk from the National Gallery.
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