Guest User
July 23, 2024
It was supposed to be a relaxing holiday but it turned out to be a really stressful time, and still is now that I'm back, since I've been waiting for two weeks now to have several hundred euros back (which I wasn't supposed to be charged with in the first place). The local staff was kind but I can't say the same for the Italian staff (except the manager), which was unkind and rude at times and made you feel unwelcome. The weather was windy and the pools always quite cold so we couldn't really use them, and it was impossible to go to the beach (dirty) because at least 10/15 men at times would come to us trying to sell stuff and never left us alone even when asked to do so (first nicely, then annoyed) and also became verbally aggressive (quite scary since we were two girls by ourselves). The resort wasn't "ready" for clients, there were people using the hammer, painting and repairing the walls and working around, there were leaves and a lot of dead flies in the pools and the guys there stood up and started to clean only after seeing me trying to do so by myself. They try to "help" only when they can ask for tip money in return, there is generally no kindness nor professional attitude behind their gestures. The rooms are outdated, the mattresses by the pool are dirty in crow's escrements, the bathroom fixture is covered in limestone,...