Sprin J
December 16, 2024
The room was generally ok, but my friends had their doors opened violently in the middle of the night after they checked in. The reason was that the staff made a mistake when checking in at the beginning. They mistakenly thought it was a vacant room and checked in the second wave of guests. However, the follow-up was handled properly. Ctrip platform gave compensation, the hotel waived one night's room fee, and gave breakfast as a gift.
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