De Hoek Country Hotel

From the moment we entered, we were greeted with smiles and staff that were attentive to our every need. The room was comfortable and had a small balcony with a side view of the river running nearby. It had a spacious bathroom and lovely bathtub. The highlight for me was most definitely the food...... A huge shout out to chef Wonder who went out of his way to ensure we had an amazing dining experience. That evening he prepared the most delicious fish with potatoes and it was plated so beautifully. The breakfast was absolutely delicious with eggs that were poached perfectly and the afternoon picnic he had prepared was unlike anything I have had it was just special....Wonder had put my mind at ease showing me that everything he had prepared for us was halaal and prepared with utmost care to prevent any contamination this is the reason I will definitely be visiting again and recommending De hoek to all my family and friends who are looking for the perfect getaway for a night or 2. A birthday to remember!

De Hoek is a 5 star hotel in all respects. From the moment you arrive until you leave you are welcomed and treated like a very special guest. The room is exceptionally well appointed with a lovely view from the balcony. The bathroom design and attention to detail is exquisite. The staff is friendly, efficient and always available to attend to your every need, including management. The food is fabulous down to the surprise birthday cake!! Bravo to Wonder the Chef!! The back massage and Indian Head Massage at the Spa was top notch. The hotel, grounds and gardens are beautiful. A wonderful experience overall.

I have stayed at De Hoek on a few occasions. My wife and I were so looking forward to returning but unfortunately the hotel is not of the high standards that we have previously experienced and in my opinion has not maintained its high levels of service or quality of food. We booked the hotel in mid September and paid when booking. When booking we also requested to book SPA treatments. After no response after a week I sent a further request, to which I still received no response - so resorted to phoning the hotel from the UK to arrange. When we arrived at the hotel, there was no one to greet us and in fact we had to go and look for someone to register us. You would have thought that when you arrive at the gate and sign the security register that the security guard would announce you to the hotel so they are aware that you are on your way. The SPA treatments were really good. Dinner was very disappointing. Not the usual fine cuisine that I have experienced at De Hoek with some of the food and wine items not being available. The food was underwhelming to say the least. There was a company conference taking place at De Hoek whilst we were staying there and they had taken over the main dining area, so we were placed in an adjacent smaller room for both dinner and breakfast. In arriving in the same room for breakfast whilst sitting there one of the conference guests was in the smaller dining room and proceeded whilst we were sitting there to dial in to a Teams Call and chair a teams meeting. We were both quite surprised that this was allowed and ended up having to move to the lounge area in order to continue with our breakfast. After having really been looking forward to our stay, we left feeling quite disappointed and underwhelmed with the overall experience. It is not the De Hoek that we have experienced over a number of years. Highly unlikely we will return, which is disappointing as we had our wedding reception at De Hoek, so it held many happy memories for us.