Guest User
November 28, 2022
Unfortunately this venue is one of the worst I have ever stayed at. We came down to attend a wedding, and were booked in at Valverde for one night. From leaking roofs, to first only having cold water, then no water at all, this venue has some major issues. The floors, and stair cases had constant puddles on them from the leaking roof- this is a huge safety issue. The facilities are also the bare minimum- while the bedrooms look updated the bathrooms are in desperate need of upgrading. No 2 point plugs were provided, when the hair dryer was not working, no spare was available. The room rate that we paid, included breakfast- however the food was terrible- and the eggs were probably powdered eggs and not fresh. Sadly, even though all these issues were raised- no one has contacted us to even apologise about the poor service If I could give negative stars I would. fortunately for me I was booked in somewhere else for the second night of wedding festivities, and many of my family members ended up checking out early and seeking alternate accommodation