Extended Stay America Suites - Boston - Westborough - Connector Road

Love tgis place

General reception was bad first day was alright checking in but in the morning no one was in the office to talk to know my way around

hotel was really filthy... even outdoor areas very littered. aND unkept the sign to find hotel ( the location was behind another chain hotel ) was not lit up so really difficult to find. yet Andrew at desk was helpful to help find it. the corridors were absolutely filthy. EVEN even bathroom had soAP scum still evident in tub alcove... tv did not work , wall paper thin with a very noisy neighbor to the left of my room , they argued and spoke loudly. Even with BABY CRYING IN THEIR ROOM...

Good for business days or an extended stay but not really recommended if you have kids not much amenities

Very very dirty and expensive for the awful status it is!

Close to where I was working.

When enter hotel it stunk as getting on elevator my husband killed a roach. After 15 hrs travel all wanted to do was rest. Was to tired for what was happening. The room was old and had horrible smell. Was very uncomfortable to go to sleep. The floor was dirty furniture was discolored and looked like never been clean. Under air unit was super dirty. Couldn’t hardly get no rest. Was to tired to deal with front desk, but couldn’t get rest of the horrible smell in hotel and room.

The whole hotel staff at the westburough location is amazing. They are kind and welcoming and very family oriented. We have actually been staying here for over a year now and they have been nothing but loving and genuine. They always say hi to my son, and also to my two dogs we have living with us. The staff here is the only reason I don't mind our current living situation. It sucks, but they make it feel like home.

Stayed in room 114. The good: Breakfast, TV, comfortable beds, accommodating, convenient location, clean dinnerware and cookware supplied, full fridge, cooktop, large bathroom, WIFI was very good. The bad: Very filthy (the carpets and floors look like they haven't been cleaned in weeks), TV remote was missing battery cover (someone put Band-Aids on to cover batteries!) toilet fills extremely high and splashes all over the place when flushed, no vanity in bathroom, dirty clothes found underneath the beds, top of fridge looks like it had not been cleaned in months, foul odor in hallways and stairwells, very poor breakfast selection, noisy hotel (elevator, people walking around all night, noisy air conditioner unit and fridge), dirty parking lot, poor access to front door for loading and unloading. Bottom line: You get what you pay for! Need to pay much better attention to details when cleaning. Need to train staff to be friendlier!