Hotels Near Black Tusk Gallery in Whistler

Terrible customer service. We are leaving early for the airport today, so we asked to pay the bill last night. A lot of confusion by Reception occurred before we got the final details …( we only had 3 extra items on our bill as well as the room- so, not a complicated calculation ) we then went back to our room to transfer money onto our travel money card to pay for our bill. My husband went down to Reception to pay- (a new person on Reception) paid the bill - Staff member asked if it was Debit /credit card - my husband said several times Debit card. Bill paid he returned to the room. A telephone call from Reception, to say he (Staff Member) had used the wrong machine to pay and could we come back to Reception to pay our bill. On checking our account the money had been taken out of our account plus extra !! The staff member made a mistake which meant our debit card was overdrawn, with extra USD$ being used to pay for this extra 24$ plus a fee!!! We were certainly not going to pay out an extra $2000+ bill! We went to Reception to sort it- tel calls made to head of Reception - no answer. I asked for the details of the Hotel Manager to which the Staff member ever said there wasn’t a Hotel Manager ?!!!! I knew they wouldn’t be available but wanted the name & number . He was very unhelpful- eventually he told me there was a Manager!! I rang his number (it is late by this time, so knew I’d be only leaving a message) only to be told that this person had not set up an answering service… really? A manager of 2 Pan Pacific hotels in Whistler… The staff member gave me the number of the head of Reception- I left a message on her answering machine to contact us - outlining our issues. We are still waiting to hear back….. This hotel is expensive- that we don’t mind if we are having a nice time, but we haven’t slept all night with the worry of this & us needing to leave early. Including taxes the room has cost 660$ a night. This very stressful incident has spoilt a special occasion trip for us - we are leaving for the airport very upset at the way in which we have been treated. Paying your bill should be the easiest thing in the world- it should come as no surprise to the hotel, as everyone has to do it! Staff training is obviously an issue that needs sorting - you speak to a different person every time- we still have had no reply from the Head of Reception, absolutely shocking.

If you are looking your next venue for your staff party we would highly recommend Pangea! We booked half of the patio for our staff party(a team of 20)and had an amazing time! The team were so helpful and accommodating to set everything up for our arrival. Food was delicious we shared pizza's, nachos and wedges, honestly couldn't stop ordering we just loved it so much! Cocktails were also amazing would definitely recommend. The patio is an amazing hidden gem of Whistler the sun hits it perfectly in the afternoon, we stayed for about 5 hours just enjoying every last minute before the sun went down. Pasta Lupino would love to thank the Pangea Crew for helping our staff day become one of the best.

In the Vancouver Whistler ski resort, I used to want to try it when I was there, because it was only a matter of more than an hour to drive back. It was very cost-effective just this time.

We stayed in the 2 bedroom suite for 3 nights and all i can say is WOW . Super impressed by the size and cleanliness of the suite .Big and comfy king size beds and spacious bedrooms. Huge windows in the main living area and huge kitchen . lovely heated pool and hot tub were a bonus . Steps and i mean steps from the Whistler Village and all it has to offer . We didnt take the car out of the parking garage at all the time we were there .We would definitely stay here again .

The location of the hotel is superb, you can walk to the cable car in a few steps. The snow gear can be rented downstairs in the hotel, which is super convenient. Two rooms and a family of four are spacious and comfortable, and there is a small kitchen. I have prepared breakfast and dinner. We bought one without a frying pan, you can fry eggs and steak. The parking lot is very convenient downstairs in the hotel but 38 Canadian dollars a night is not cheap. The hotel front desk has self-service coffee, tea and hot coincidence. Very satisfied with a stay experience, will stay here next time I go to Whistler.

The location of the hotel is quite good, right next to the gondola. If you drive, you have to pay for parking. Whistler's hotel rooms all have their own kitchens for easy cooking. Of course, the surroundings are also delicious, and it is good to find any one. The bed rolled down from a large cupboard, but the Queen size was enough for two adults to sleep.

Wonderful hotel in the heart of Whistler! Clean and beautiful and has a great bar and friendly staff. Would recommend. Can walk or bike all over Whistler from this location.

The room size is very large. The two Queen beds can sleep four people without any problem. In fact, four bathrobes are provided in the room. The restaurant's steaks and soups are made on the spot in front of the table and are very delicious. October is the off-season, and a four-course set meal only costs 60 Canadian dollars. The hotel facilities are very complete, and it should be a five-star standard for such a remote mountain.

Enjoyed my stay at Blackcomb Springs Suites and the direct access to the mountain. This would be great in winter too. Especially when you've skied hard all day and just want to relax, boom, pop off your skiis and you're already at your hotel. Hard to beat that. Staff are friendly and helpful. Pool and hot tubs were so beautiful. For sure, I'm coming back soon and next time bringing the family.

Legends at Creekside is best hotel especially for families close to Whistler Village (7 min drive, 50 min walk, quick bus ride). Rooms: quiet, plush linens, full kitchen (large fridge & freezer), fireplace, washer & dryer with soap, TV in lr & bedroom, multimedia player to play music via bluetooth, cd or usb stick in lr. Hotel: kids play room (not open in covid times), outdoor pool & hot tub open, Dusty’s pub-type & apres ski restaurant around corner, secure ski lockers in lobby (ask for lock on check-in). Skiing: Creekside lift right around corner, handy ski rentals. When skiing down make sure you follow trail signs back to Creekside, or download via Creekside Gondola. Biking: fairly secure bike lockers on P2 (access to anyone with key card but can lock to secure metal bike rack).