The Dolphin Hotel

Another lovely stay at The Dolphin (as always!)-Room 2 has the most amazing views over the harbour & it is lovely to just sit at the window (preferably with a glass of wine to hand! lol) & just "people watch" Lovely comfortable bed & an excellent freshly cooked breakfast is provided every morning accompanied with fruit juice, yoghurt & fresh pastries etc. Hosts Sim & Gary really make you feel welcome from the moment you arrive as did all the lovely staff in fact (in contrast to one or two recent reviews suggesting otherwise) as that was most certainly not our experience when staying at The Dolphin! Hope to see you all in 2025!

At 2:40pm. On the 11th of November, me and my mum and I walked in thinking we would come in and spend an hour after shopping. We noticed one staff member stocking the fridges, and he didn't get up to serve us for what seemed a long time. When he did eventually get up, he had both eyes on the telly while mumbling rudely "what do you want?" He was really rude and unpleasant, so we left immediately. I hope they sort this out because we felt like an inconvenience to him.

The hotel itself was lovely. Spacious rooms fully equipped with everything you need and a great breakfast. What let it down was the customer service on the day and evening we arrived. The Manager just stood eating a sausage roll behind the bar not helping the young girl serving and not even a hello while I was waiting to collect my room key while my young son and elderly mother in law waited amongst a packed bar. My partner was ignored on numerous occasions later in the evening when he went to buy drinks and find out the Wi-Fi code. The young bar staff were too busy talking amongst themselves. The lady who served us at breakfast time was friendly and helpful. What a shame but just not good enough particularly with the standard I expected with the expensive price of the rooms!

Stayed 2 nights bed and breakfast…room 6 …large and bright with lovely views of the harbour…on top floor and no lift so may be difficult for anyone with health issues…the room was immaculately clean…comfy bed and pillows…large fluffy towels ..shower over bath…large telly with good signal…tea/ coffee etc …the staff at the Dolphin were all helpful, friendly and polite…didn’t have evening meal but breakfast was excellent…lots of locals ( and holiday makers ) drink in the bar and we found them all welcoming and friendly …would definitely recommend this hotel we had a great time

Nice hotel in the centre of town next to swing bridge. Room was good, clean and contained tea making facilities, hair dryer, etc, also water and fresh milk. Lunch and breakfast excellent and staff very helpful and friendly. Parking was not easy as Whitby very busy and the closest car park was full so we parked by the station and walked over bridge to hotel.

Stayed for one night. Room was nice but a little warm so we had to wedge the window open. Evening meal was ok, the chips weren’t the best. Staff are very friendly and helpful. The breakfast was cooked to order and very good. We would suggest they ditch the coffee bags in the room because they are awful making a cup of pale and insipid and tasteless liquid. Fresh milk in a fridge on the landing is a nice touch.