Jungfrau Hotel Annex Alpine-Inn Reviews

We booked Jungfrau Hotel at first didn't know that it's not in the same area. We had to check-in and get the key from Jungfrau Hotel and walk to Alpine Inn. There was no staff at the Alpine Inn, no telephone, if there is any problem we had to send them an email and wait for them to reply. We stayed there for 3 nights and the staff did not refill the amenities (shampoo, bath gel, coffee, tea etc) on the second and third day, we had to email the reception but still the HK staff did not do it until our departure date and 3 emails. The room was quite cold in winter as they used old radiator. The views and the village were amazing, we were on the second floor and had mountain views including Jungfrau from our window. There is a big seating area on the balcony, which I guess would be really nice to sit during summer. The room itself was quite big, clean with all amenities. The second floor has no elevator and we had to carry our luggage up the stairs. After check-out we can leave the luggage at The Jungfrau and go for a little sightseeings before come back for our luggage. Wilderswil is a beautiful village, not far from Interlaken, not busy with tourists, not as expensive and can easily travel to Lauterbrunnen, Grindelwald or other cities. We had to ask the staff during check-in for the travelling card for the free transportation in the area which they should automatically given us when we paid the city tax.