The Westin Surabaya
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Wiyung

The Westin Surabaya

No.1 of Premium Hotels in Surabaya
Pakuwon Mall Jalan, Jl. Raya Lontar No.2, Puncak Indah, Babatan, 60216 Wiyung, Surabaya, East Java, Indonesia
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Located in Surabaya, The Westin Surabaya is connected to a shopping center, a 2-minute drive from Pakuwon Mall and 8 minutes from Surabaya Zoo. This 5-star hotel is 7.4 mi (11.9 km) from Tunjungan Plaza and 7.4 mi (11.9 km) from Royal Plaza Surabaya.Show More
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hotel overview picture
Highlights
Delicious Breakfast
Free parking
Airport drop-off available
Lots to do
Superb views
Amenities
Golf Course
Sunbathing Area
Outdoor swimming pool
Spa
Massage Room
Executive Lounge
Fitness Room
Public ParkingFree
All Amenities
Property Description
Located in Surabaya, The Westin Surabaya is connected to a shopping center, a 2-minute drive from Pakuwon Mall and 8 minutes from Surabaya Zoo. This 5-star hotel is 7.4 mi (11.9 km) from Tunjungan Plaza and 7.4 mi (11.9 km) from Royal Plaza Surabaya.
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4.9/5
Outstanding
The service attitude is very good and the scenery is great
All 77 Reviews
Surroundings
Airport: Juanda International Airport
(23.2 km)
Train: Surabaya Gubeng Train Station
(11.7 km)
Train: Surabaya Pasar Turi Train Station
(15.2 km)
Landmarks: PTC XXI
(<100m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Westin Club Two Double Room Non smoking
8

Westin Club Two Double Room Non smoking

2 Double bed
38m² | Floor: 37-39
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Westin Deluxe King Room Non smoking
7

Westin Deluxe King Room Non smoking

1 King bed
38m² | Floor: 29-39
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
Check Availability
Westin Club King Room Non smoking
9

Westin Club King Room Non smoking

1 King bed
38m² | Floor: 37-39
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Westin Junior Suite Club lounge access
8

Westin Junior Suite Club lounge access

1 King bed
47m² | Floor: 29-39
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Westin Deluxe Room 2 Double bed
6

Westin Deluxe Room 2 Double bed

2 Double bed
38m² | Floor: 29-39
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
Check Availability
Executive Suite Non smoking
9

Executive Suite Non smoking

1 King bed
78m² | Floor: 29-39
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Westin Grand Suite Non smoking
8

Westin Grand Suite Non smoking

1 King bed
97m² | Floor: 29-39
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
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Guest Reviews

4.9/5
Outstanding
77 reviews
Verified Reviews
  • Cleanliness4.9
  • Amenities4.9
  • Location5
  • Service4.9
Average for similar properties in Wiyung
Most Mentioned
AI Summary
The accommodation provides spacious, clean rooms with luxurious amenities and stunning views. Guests praise the excellent breakfast, convenient location, and impeccable service, although it can be crowded.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 5, 2024
位置很棒。早餐很豐富。好吃
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 20, 2024
A special shoutout to chef Dayat! His excellent services and professionalism is literally one of the best I have seen over many years of traveling. His passion and delicate taste for food is extraordinary. And most importantly he make us feel very welcomed and special whenever we come back to Westin Surabaya all the way from Singapore. Truly the best service!!! Keep up the excellent job. ☺️
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 2, 2024
The service attitude is very good and the scenery is great
Original TextTranslation provided by Google
l‍i‍t‍t‍l‍e‍f‍o‍r‍e‍s‍t
October 30, 2024
Beautiful room and view, great service and excellent breakfast spread! And bonus that it's right next to a shopping mall ◡̈
D‍r‍a‍g‍o‍n‍ ‍L‍o‍n‍g
October 13, 2024
The room was very comfortable and clean, and the hotel service was very attentive and professional. Especially the breakfast service and meals are very good👍
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 17, 2024
The room is very tidy
Original TextTranslation provided by Google
E‍s‍t‍e‍r
September 16, 2024
Excellent service, excellent food
B‍o‍n‍2‍B‍o‍n‍d
September 2, 2024
Every thing is perfect, can’t complain, will definitely stay in this property again when visiting Surabaya

Services & Amenities

Outdoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

The property will provide check-in details after booking

On the day of check-in, provide their flight information, proof of identification, their check-in time

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The guest checking in must be between 18–99 years old.

Paying at the Hotel

Property Description

  • Opened: 2020
  • Number of Rooms: 242
Located in Surabaya, The Westin Surabaya is connected to a shopping center, a 2-minute drive from Pakuwon Mall and 8 minutes from Surabaya Zoo. This 5-star hotel is 7.4 mi (11.9 km) from Tunjungan Plaza and 7.4 mi (11.9 km) from Royal Plaza Surabaya.

Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.

Satisfy your appetite for lunch, dinner, or brunch at Magnolia, a restaurant which specializes in Asian cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Surabaya? This hotel has facilities measuring 89082 square feet (8276 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Make yourself at home in one of the 204 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Frequently Asked Questions

What times are The Westin Surabaya check-in and check-out?

The Westin Surabaya check-in time is 15:00 and the check-out time is 12:00.

What are amenities in The Westin Surabaya?

The Westin Surabaya amenities including .

What is The Westin Surabaya cancellation policy?

The cancellation policy for The Westin Surabaya varies depending on the type of room and booking conditions.

How much does it cost to stay at The Westin Surabaya?

Prices at The Westin Surabaya change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

What is the cloest airport from The Westin Surabaya?

The closest airport is Juanda International Airport, and it is about 43 mins from hotel by car (23.2 km).

How to get a receipt?

The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.

What are The Westin Surabaya nearby landmarks?

The Westin Surabaya locates at the center of Wiyung. The nearby landmarks include PTC XXI, and it is <100m from your search (straight-line distance).

About This Property

Nearest AirportJuanda International Airport
Distance to Airport28.65KM
Nearest Train StationSurabaya Gubeng Train Station
Distance to Train Station11.72KM
Average Price FromCAD419
Hotel Star Rating5