Atour Hotel Hongshan Square, Chuhe Han Street, Wuhan Reviews
Atour Hotel Hongshan Square, Chuhe Han Street, Wuhan
Building 1, Lijiang Longcheng, No.22 Tiyuyu Road, Wuchang District, Wuhan, Hubei, ChinaView Hotel Details
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Atour Hotel Hongshan Square, Chuhe Han Street, Wuhan Guest Reviews
4.8/5
Excellent
713 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(713)
Positive reviews(708)
Reviews with photos/video(90)
Easy to get around(101)
Awesome amenities(70)
Classy environment(63)
Close to metro(61)
Delicious breakfast(56)
Large rooms(48)
Friendly front desk staff(48)
Loved the view(19)
Negative reviews(5)
lauatk
Executive Double Room
Stayed in Sep 2024
Couples
49 review
4.7/5
Amazing
Posted on Sep 20, 2024
New hotel in a convenient location, on 2 subway lines with access to the airport and train station. Rooms were large, clean and comfortable with big windows. The Superior room we had (directly by the lift on 27th floor) was underneath the gym so we could hear a loud thudding noise late evening and early morning when the treadmill was being used - something to be aware of if you are given this room.
Response from Property: Hello dear guests! Thank you very much for choosing Wuhan Chuhe Han Street Hongshan Plaza Hotel! We sincerely apologize for not being satisfied with your stay. We hope to have the opportunity to communicate more with you and give us more valuable suggestions. We will do every service aspect meticulously and live up to your high expectations for the hotel!
ChoyWallace
Executive City View King Room
Stayed in May 2024
Business travelers
1 review
4.0/5
Very Good
Posted on May 21, 2024
Generally the hotel is a bit hard to find for first timer because its located slightly away from the main road. The facing of the hotel is not prominent and the car park entrance is also small with no signage showing the name of the hotel.
However the reception is friendly and efficient. The room is comfortable and quite pleasant.
Other minor inadequacies are that the common corridor on the room floor is not air conditioned and lift lobby is linked to another entrance of a property centre.
For me its good enough for business travellers as we do not stay in the rooms mos of the time.
Response from Property: Hello dear guests! Thank you very much for choosing Wuhan Chuhe Han Street Hongshan Plaza Hotel! We sincerely apologize for not being satisfied with your stay. We hope to have the opportunity to communicate more with you and give us more valuable suggestions. We will do every service aspect meticulously and live up to your high expectations for the hotel!
Guest User
Superior King Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 14, 2024
1. The location is very convenient, the parking lot is also very large, and it is also very convenient to drive here to park. It is also very close to various attractions in Wuhan. It is very convenient to take the subway. It is about 3 minutes away from the subway entrance. Whether it is Jianghan Road, Chuhe Hanjie, or Yellow Crane Tower, you can take the subway. You don’t need to drive, because parking spaces around the attractions are not easy to find. 2. The sanitation is very clean, the bathroom is also cleaned in place, no hair can be seen, and each corner is cleaned more carefully. 3 The waiters I met are very polite. They will greet you warmly when they meet in the hotel. They will serve a cup of tea when they check in, and they will also send mineral water when they check out. 4 The privacy of the hotel is better. Your room card can only go to your own floor and the public floor, and no other personnel will come to the hotel guest room floor. 5 If you need to wash clothes, the hotel will have special personnel to pick up the clothes. After washing and drying the clothes, they will fold the clothes and send them back to the room. 7 The small biscuits in the hotel are also delicious.
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Response from Property: Thank you for your attention to the hotel and your trust, affirmation and support for us. The hotel has always adhered to the concept of service first to provide every guest with intimate and meticulous service, and strive to provide more guests with a distinguished and extraordinary stay experience. We will continue to work hard to provide guests with more complete and more humane services. I hope to provide you with a warm and comfortable stay environment as always! I wish you a happy life!
KK1345
Executive Room (2 beds)
Stayed in May 2024
Family
10 review
5.0/5
Outstanding
Posted on May 2, 2024
I always stay at Atour when I go out. This newly renovated hotel is very nice. Very clean and everything is new. The hotel also warned in advance that there would be noise during the day, but we all went out to play during the day, so it didn't affect us. The guy at the front desk is very handsome.
Original TextTranslated by Google
Response from Property: Thank you for your attention to the hotel and your trust, affirmation and support for us. The hotel has always adhered to the concept of service first to provide every guest with intimate and meticulous service, and strive to provide more guests with a distinguished and extraordinary stay experience. We will continue to work hard to provide guests with more complete and more humane services. I hope to provide you with a warm and comfortable stay environment as always! I wish you a happy life!
Anonymous User
Superior King Room
Stayed in Mar 2024
Solo travelers
21 review
5.0/5
Outstanding
Posted on Mar 28, 2024
During this trip🧳I stayed at Atour Hotel for 8 consecutive days🏨It was as good as ever! Because I wanted to go to the East Lake Cherry Blossom Garden to see the cherry blossoms, I chose to stay in this hotel. The hotel shares the same elevator with other companies in the same building, which felt a bit strange. Other health facilities are complete and the service attitude is very friendly!
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Response from Property: Thank you for your review. The flow of water is not blocked by time, and the sincerity is not separated by distance. Life is a journey, and only by fate can we meet. Duo'er is happy to be able to walk with you for a while, and continues to wait for every encounter with you. , adding warmth and comfort to your journey! Yaduo, there is always unexpected warmth!
Guest User
Executive Room (2 beds)
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 19, 2024
The hotel is quite close to the Hongshan Square subway station. It only takes 5 minutes to walk from the subway station. However, there is not much food near Hongshan Square, so I have to take the subway to eat out too early. The room is quite clean. The bathroom is separated from wet and dry areas. The hotel service staff are very polite. There is a robot that can deliver food to the door.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation. The flow of water is not blocked by time, and the sincerity is not separated by distance. Life is a journey, and only by fate can we meet. Duo'er is happy to be able to walk with you for a while, and continues to wait for every encounter with you. , adding warmth and comfort to your journey! Yaduo, there is always unexpected warmth!
Guest User
Superior City View King Room
Stayed in Mar 2024
Couples
4 review
5.0/5
Outstanding
Posted on Mar 3, 2024
The room was very good except that the soundproofing was not very good and the small refrigerator did not cool. The front desk service was good.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing Atour Hotel and giving it a full score review. The most important thing when you are away from home is to live comfortably. I am very happy that we can make you live comfortably and at ease. Your recognition and affirmation give Atour full affirmation. If you like us, remember to come back and see us often~
Guest User
Executive Room (2 beds)
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 22, 2024
Very close to the subway station, the facilities are quite new
Original TextTranslated by Google
Response from Property: Thank you for your attention to the hotel and your trust, affirmation and support for us. The hotel has always adhered to the concept of service first to provide every guest with intimate and meticulous service, and strive to provide more guests with a distinguished and extraordinary stay experience. We will continue to work hard to provide guests with more complete and more humane services. I hope to provide you with a warm and comfortable stay environment as always! I wish you a happy life!
Guest User
Executive Double Room
Stayed in Feb 2024
Family
12 review
5.0/5
Outstanding
Posted on Feb 17, 2024
The hotel is very new, the environment is good, the front desk is also very welcoming, the breakfast is delicious, clean and refreshing, probably because of the Chinese New Year, there are many people eating, the breakfast area is a bit small, you have to queue
Original TextTranslated by Google
Response from Property: I just met you in the vast sea of people. I have to say that this is a kind of fate, so fate is something that can only be met but not sought. Meeting is a lifetime. I am really sorry, dear guest, that Duoer did not give you a comfortable check-in experience. Thank you for your feedback. Duoer will definitely pay attention to your questions and check the situation. If you have any problems during your stay, Duoer will We are waiting for you 24 hours a day. Thank you for your love and support for Duoer. With your suggestions, we will do better! We hope that we will give you a warm harbor after improvement~
Guest User
Guestroom (Double bed)
Stayed in Feb 2024
Family
22 review
5.0/5
Outstanding
Posted on Feb 18, 2024
Atour's mattresses, pillows, and quilts are all very comfortable. The room was very warm, and alcohol pads were thoughtfully placed on the toilet. Atour's tea is also better, and they also have disposable paper cups. Although the breakfast restaurant is not particularly large, it can still satisfy Chinese and Western food. The children like the smell of hand sanitizer. It has a fresh fragrance and is easy to rinse. The TV can be projected onto the screen, and the desk is large enough, equipped with a desk lamp for children to do homework and eat more comfortably. My favorite is the shower head, it is the most comfortable shower head I have ever used.
Original TextTranslated by Google
Response from Property: Thank you for your attention to the hotel and your trust, affirmation and support in us. The hotel has always been adhering to the service-oriented concept to provide considerate and meticulous services to every guest, striving to provide more guests with a noble and extraordinary stay experience. We will continue to work hard to provide guests with more complete and humane services. Serve. We hope to continue to provide you with a warm and comfortable stay! wish you a happy life!
Guest User
Guestroom (2 beds)
Stayed in May 2024
Family
16 review
5.0/5
Outstanding
Posted on May 2, 2024
Atour's beds and pillows are so comfortable!
Original TextTranslated by Google
Response from Property: Thank you for your attention to the hotel and your trust, affirmation and support for us. The hotel has always adhered to the concept of service first to provide every guest with intimate and meticulous service, and strive to provide more guests with a distinguished and extraordinary stay experience. We will continue to work hard to provide guests with more complete and more humane services. I hope to provide you with a warm and comfortable stay environment as always! I wish you a happy life!
Guest User
Guestroom (2 beds)
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 4, 2024
Hongshan Square is located at the intersection of Line 2 and Line 4. It is very convenient for Wuhan Station and famous attractions. It is very convenient to walk 200 meters from the station to the hotel. As for the environment, the hotel is newly renovated, the facilities are very new, and the breakfast is great. The rooms are all above the 20th floor and the night view is beautiful. Highly recommended.
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Response from Property: Thank you for your praise. It is Duoer's greatest honor to receive your recognition. It also gives Duoer a huge motivation to continue to improve and innovate in future services. We look forward to your visit again. Duoer will wholeheartedly serve you. Service~haha~ I wish you happiness every day!
Dapengsuixinfei
Superior City View King Room
Stayed in Jan 2024
Business travelers
44 review
5.0/5
Outstanding
Posted on Jan 24, 2024
The newly opened Atour Hotel, after check-in and upgrade, the room is spacious, the space is large, the hardware facilities are perfect, the mattress is very comfortable, and the bedding is Atour's own brand, pure natural original ecological cotton, very Comfortable!
The hotel's bathing facilities are also upgraded smart bathrooms, with even water flow and moderate water pressure. The facilities and supplies in this store are all very standardized new versions of Atour products, which are very consistent with Atour's product quality control. It can be seen that the owner is also very attentive.
Overall, I am very satisfied and I believe I will come again soon.
Original TextTranslated by Google
Response from Property: Dear friends of Atour, I am very happy to see your comments. We are honored that our service has been recognized by you. We will continue to serve our guests with this enthusiasm and sincerity. A comfortable, quiet, warm and simple accommodation space is the lifestyle we at Atour strive to create for you. Where will you be next? When traveling after separation, you must take good care of yourself. On the way to travel, keep running. Remember our Atour. Come visit often, we look forward to your next visit~
Guest User
Guestroom (2 beds)
Stayed in Jan 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jan 23, 2024
The room is spacious, with large windows and a wide view. The TV is also large and comfortable to watch. The breakfast tastes good. There are also snacks and good night porridge in the evening. It is a very good stay experience.
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Response from Property: The countless beautiful memories of the scenery on the road start from Duo'er and I look forward to your next stay~ Please believe that the flowers in the world will bloom and beautiful things will come to you. The time is right, the breeze is not dry, and you are grateful to meet you. Duoer welcomes you again with a bright mood. Here is a cup of good tea, a comfortable bed, and silent companionship. There is no need to say more about love. I only hope that you will enjoy sweet dreams every morning in Duoer. Wake up and embrace the sunshine.
Guest User
Superior King Room
Stayed in Jan 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Feb 7, 2024
Free upgrade, but the bed is not very clean, with black spots. The service staff is very nice. Not very soundproof at night
Original TextTranslated by Google
Response from Property: Dear friends, Atour Hotel uniformly purchases bedding made of natural materials without bleaching or dyeing. The black spots on the sheets are natural cotton seeds, which are a symbol of nature. Thank you for choosing Atour Hotel Wuhan Chuhe Hanjie Hongshan Square. I hope to bring you a more satisfactory stay experience next time!