POYER EXQUISITE HOTEL Reviews

Response from Property: Hello dear guest! Thank you very much for your support and recognition of the hotel! The hotel is located at the intersection of Wuhan Avenue and Jinqiao Avenue in Jiang'an District, dominating the Jinqiao No. 1 commercial complex in Houhu's prosperous business district. It is adjacent to the AEON Mall Shiqiao store and has high-end home furnishing plazas (Red Star Macalline), Mercedes-Benz and BMW within 100 meters. There is a cluster of automobile 4S stores, close to the Wuhan Cultural Expo Center, etc. The hotel is decorated in an elegant style, and the luxurious rooms all use mousse series bedding, high-end toiletries, Grohe bathroom ware, fully intelligent guest-controlled furniture and facilities, 150M high-speed optical fiber WIFI full coverage in the hotel, high-definition digital TV, etc., with natural and beautiful design . There is a multi-functional restaurant on the third floor of the hotel. The breakfast is nutritious and delicious! There is a self-service laundry room for washing, ironing and drying, underground and above-ground parking lots and other considerate butler services! Baiya Exquisite Hotel welcomes you!

Response from Property: Dear guest, hello! Thank you very much for your stay and praise! I am glad to bring you a good time during your trip. The Baya Kairi Select Hotel welcomes you to visit again!

Response from Property: Dear guest, hello! Thank you very much for your stay and praise! I am glad to bring you a good time during your trip. The Baya Kairi Select Hotel welcomes you to visit again!

Response from Property: Dear guest: Hello! Thank you for your positive review! Beautiful time, we met you unexpectedly at the Baya Kairui Hotel. Thank you for this fate. We will cherish it and look forward to seeing you next time! Wish you well!

Response from Property: Dear guest, hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time on your trip. Welcome to visit again!

Response from Property: Hello Miss Z! First of all, thank you very much for choosing our hotel. Secondly, regarding what you said, we do not want to see such incidents happen, and we also deeply apologize for bringing you an unpleasant stay experience. In addition, as the hotel that was the subject of the complaint, I also want to objectively describe the situation at that time: around 1 p.m. that day, when you called the front desk to complain, we rushed to your room as soon as possible. You said that there was something wrong with the conditioner. Regarding the liquid, I also tested the liquid in front of you and found that the large bottle of conditioner was filled with shampoo, causing the conditioner to clump. I admit that it may be that our waiter did not re-test the conditioner when doing hygiene. At this time, I asked for your opinion to see what kind of appeal you need. There are three plans for you to choose: 1. 20% off your room rate; 2. Give you a gift (Schwarzkopf shampoo gift box set); 3. Give you a free room coupon. You rejected these three options when you were in the room. I then asked you, "What do you think should be done?" You said, "Forget it, forget it," and walked to the elevator. We walked to the lobby together. Out of sincerity, I communicated with you again and offered a 50% discount on the room rate for that day. You still said no. I continued to communicate with you, hoping to satisfy you: "How about you tell me your requirements?" At this time, you said, "The room charge for the previous day is mine (the guest), and yesterday's room charge is for you (the hotel)." recognize". So I am still discussing with you whether I can only charge you half a day's room rate after staying for one day (you should know what kind of condition the room is used in). Business is really hard to do now. So you used the sentence that made fun of us, "If you don't refund the check-out fee, I will give a bad review." . . This is what happened. We are monitoring the whole process and everyone is welcome to supervise. We do not shirk or evade any responsibility, and the hotel sincerely gave you four options to choose from. However, you only said in your comment that the hotel gave you two options. At the same time, they also use "If you don't pay the check-out fee, I will give a bad review" to blackmail the hotel into giving you a full day's room fee. Maybe you have tasted the benefits in the same way in other places. Personally, I just want you to describe some facts objectively. Thanks! Finally, there is a problem with the room you booked on Ctrip. Why did you comment on it on **? Also, since the review was negative, why did you contact Ctrip’s customer service manager and call the hotel to communicate that you hoped to get a refund for the full day’s room rate, and threatened again, “If you don’t refund, you will leave a negative review on Ctrip.” I really didn't realize how you could be so "thoughtful". If you said from the beginning, "If you don't refund the full-day room fee, I will give you a bad review on ** and Ctrip", maybe I will check out the full amount due to your threat, so why bother with you on ** I received a bad review and contacted the Ctrip account manager for communication and coordination. I hope you always get what you want! Thank you again for choosing our hotel! Wish you a happy life!

Response from Property: Dear guest, hello! Thank you very much for your stay and praise! I am glad to bring you a good time during your trip. The Baya Kairi Select Hotel welcomes you to visit again!

Response from Property: Dear guest, thank you very much for taking the time to share your experience in the hotel. We apologize for the problems you encountered during your stay, and we have communicated with the relevant departments. We will continue to work hard to improve every detail and look forward to your next visit!

Response from Property: Hello dear guest! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Boya Kairui Select Hotel welcomes you to visit us again!

Response from Property: Thank you very much for your stay and your appreciation! Happy to bring you good times during your outings. Looking forward to your next visit!

Response from Property: Dear guest, hello! Thank you very much for your stay and praise! I am glad to bring you a good time during your trip. The Baya Kairi Select Hotel welcomes you to visit again!

Response from Property: Thank you for your 5-point praise! Xiaoya is very happy and touched, because I feel happy to have such a lovely friend like you. Thank you for bringing a ray of light. The hotel is 15 minutes away from Hankou Railway Station. There is a large shopping mall called AEON at the door, which is very convenient for travel and shopping. There are always reasons to miss this city. Every season has its unforgettable scenery. Every hotel has its sweet and warm memories. I hope that Baiya will be the warmest and most unique one in your memory! Come back to Baiya often, and wish you: peace, happiness, and success in everything.

Response from Property: Dear guest, hello! Thank you very much for your stay and praise! I am glad to bring you a good time during your trip. The Baya Kairi Select Hotel welcomes you to visit again!

Response from Property: Dear guest, hello! Thank you very much for your stay and praise! I am glad to bring you a good time during your trip. The Baya Kairi Select Hotel welcomes you to visit again!