Holiday Inn Express Wuxi East Station, an IHG Hotel Reviews

Response from Property: Dear Guest,  Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our location, service and the room made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.  Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!   Sincerely, IHG Social Listening Team

Response from Property: Dear Guest, Thank you very much for choosing our hotel. We are truly delighted and grateful to receive your wonderful praise about our hotel. Our employees have undergone professional training and management. From check-in procedures to check-out and checkout, our staff will pay full attention to your needs and feedback, ensuring that you can enjoy attentive and thoughtful service. We look forward to welcoming you back in the future and continuing to provide you with an exceptional experience. Good luck with all your wishes! IHG Social Listening

Response from Property: Dear Guest, Thank you for staying with us and for your feedback. First of all, thank you for your recognition. I'm sorry that the room size did not meet your expectations, but it comes with all the necessary supporting facilities, such as well-known brand mattresses, soft and hard double pillows, and an intelligently designed shower system. The hotel's value for money is more reflected in ensuring a comfortable experience for guests. Although the room is not as spacious as you expected, the quality is not compromised. Xiaozhi also offers room types of different sizes. We welcome you to experience them. We look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, IHG Social Listening Team

Response from Property: Dear Guest, Thank you for choosing to stay at our hotel. We are delighted that you had a pleasant experience with us, as evidenced by your simple yet positive evaluation of "good". Even though it's just one word, it means a great deal to us, carrying your recognition and encouragement. We are constantly striving to offer every guest top-notch service and a cozy environment. Your affirmation makes all our efforts seem truly worthwhile. We look forward to welcoming you back in the future and will keep working hard to ensure an even better stay for you. Sincerely, IHG Social Listening Team

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Wuxi East Station. New Year's Eve is like a dreamy time party, and it is the best fate that you choose to meet us at this party. The hotel is strategically located in Jiulicang Commercial District, making it convenient for you to feel the lively atmosphere. At the same time, we have also been working hard to create comfortable rooms, just to make your stay comfortable and comfortable. Your affirmation is our motivation to move forward. We will continue to work hard to improve and look forward to your next visit. Have a nice trip. Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Wuxi East Station. Your praise is like a spring breeze that warms our hearts. Our hotel has always regarded providing high-quality services as a top priority. All staff members uphold a careful and considerate attitude and try their best to meet the needs of guests in all aspects, just to make everyone have a comfortable stay. At the same time, a lot of thought has been put into the creation of facilities, from warm guest room layouts to complete supporting equipment, to ensure a comfortable experience in all aspects. You feel that your stay is comfortable, which is the greatest affirmation for us. We look forward to your stay again and we will continue to work hard to serve you. I wish you all the best. Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for staying at the Holiday Inn Express Wuxi East Station and taking the time out of your busy schedule to leave such a detailed and valuable review for our hotel. Every word and sentence you say is like a precious gift to us, carrying your expectations and trust, and also provides us with an important basis for continuous improvement and improvement of service quality. We deeply apologize for the lack of service. We will conduct in-depth training for our service staff to strengthen their service awareness and professionalism to ensure that they can provide high-quality services to every guest with a warm, polite and professional attitude. Thank you again for your feedback and we look forward to your visit again. I wish you a happy life. Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Wuxi East Station. We have been committed to creating a comfortable, convenient and pleasant stay experience for every guest. Your satisfaction is our greatest compliment. Xiaozhi carefully selects bedding products, using global standard soft pillows and hard pillows to provide you with a variety of combinations; the selection of mattresses follows the same brand standards as Holiday Inn; soft and fluffy duvets and white cotton fabrics will give you a good night's sleep Sleep comfortably. In the future, we will continue to maintain a high standard of hygienic environment and high-quality service levels to create a better accommodation experience for you. Looking forward to serving you again. Wish you all the best! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Wuxi East Station. Thank you very much for leaving such a valuable and profound review for our hotel! When we read your review, we feel like we can feel every moment you spent at the hotel. Every detail you described is like a vivid picture before our eyes. Your support and encouragement are like the spring breeze blowing on our face, making us feel warm and inspired; your pertinent suggestions are also like the sound of alarm bells, urging us to keep moving forward and strive to provide every guest with a more perfect stay experience. Xiaozhi is also very sorry that some details in the room did not meet your expectations. Regarding the smell problem you mentioned, Xiaozhi will also increase the ventilation in daily rooms and public areas so that every guest can enjoy comfort and health. accommodation environment. Regarding the shower problem, Xiaozhi will share your opinions with the management team and carefully refer to them in future improvement work. Regarding breakfast, Xiaozhi will adjust the dishes based on the opinions of guests and strive to enrich the dining table. Your feedback is very important to us, it helps us identify deficiencies and continuously improve and improve service quality. We sincerely hope to have the opportunity to serve you again. Wish you a happy life! Holiday Inn Express Guest Care Team

Response from Property: 親愛的客人您好，感謝您入住無錫東站智選假日酒店。見您對此次入住如此滿意，我們心裏萬分歡喜。我們一直秉持用心為客的宗旨，致力於為每一位入住者打造舒適愜意的住宿體驗。從您踏入酒店起，前台便會用心服務，盡力滿足您的需求，讓您住得更舒心。房間內配備軟硬雙枕、羽絨被褥以及高品質棉織品等優質床品，床鋪柔軟，助您盡享好眠。期待您再次光臨，我們會繼續努力提升服務。祝您萬事順遂！智選假日賓客關懷團隊

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Wuxi East Station. I'm glad you gave a good review. We have always strived to create a comfortable environment for our guests. The hotel is warm and pleasant, allowing you to feel warm on a cold night. At the same time, we also pay attention to service quality, and warm service at the front desk is our consistent pursuit. The free underground parking garage is designed to allow your car to be safely placed. Your recognition is our greatest encouragement. We will continue to work hard to provide you with better services and a better accommodation experience. We look forward to your visit again. I wish you a happy life. Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Wuxi East Station. Your affirmation is like a bright light, illuminating the road of our service. With elegant environmental design and dedicated service attitude, we strive to create a warm harbor for you. Maintaining hygiene and tidiness is the focus of daily work, and the supplies are also extremely exquisite. From soft bedding to complete toiletries, quality is demonstrated everywhere, just to make your stay comfortable. Looking forward to meeting you again. Have a nice trip. Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Wuxi East Station. You have come from afar, and we treat you as a close friend, making this small world the warmest resting place for you on the way. I am glad that the hotel is located in the Jiulicang commercial district, which brings convenience to you for shopping, dining and other travels. All staff adhere to the warm and thoughtful service concept and try their best to meet everyone's needs. Bringing you the warmth and comfort of home. Hope you choose us again. Have a nice trip! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Wuxi East Station. Every word of your evaluation is like a warm candlelight, illuminating us and giving us endless strength on the long road of running the hotel with care. The hotel lobby is spacious and bright, designed to give you a sense of comfort when you step in. And every one of our employees is like Mia, who always upholds a passionate and professional attitude and serves every guest with heart. Your recognition is a great encouragement to her. At the same time, the hotel is in an excellent location, close to the subway station and East Station, making travel extremely convenient. We will continue to work hard to optimize our services and look forward to your choosing to stay here again, so that we can continue to provide you with a quality experience. Have a nice trip. Holiday Inn Express Guest Care Team