"After this stay, I'm seriously considering switching to InterContinental for good!
────⏰ Oct 27, 2025 – Oct 29, 2025 ⏰────
To my surprise, this was my most satisfying hotel stay of the year. I stayed in room 801, and first off, kudos to the housekeeping team. This hotel has the most meticulous room cleaning I've ever experienced across numerous hotels; they even folded my underwear neatly! And it's not just housekeeping; the overall service efficiency and attitude are truly a benchmark for the hospitality industry.
I heard this used to be an old Kempinski that was rebranded as a Crowne Plaza. I'm not sure if the staff changed, or what other InterContinental hotels are like, as this was my first time choosing an InterContinental. I'm not even a member, but perhaps thanks to my Trip.com membership, I got a room upgrade and late checkout without any hassle. The experience was excellent. My only complaint is the lack of a doorman, with only one rude security guard at the entrance. I'll make a complaint about that here. All in all, I think I'll choose InterContinental again in the future.
🏠 Room: One-bedroom suite
🤵🏻♂️ Service: Prior to check-in, I discussed my preferences, and thanks to a birthday buff, I managed to get a suite without much effort. The service attitude and efficiency from the front desk, housekeeping, and F&B staff were truly impeccable, with the exception of the aforementioned security guard. Check-in and check-out at the front desk were smooth, and the room upgrade and late checkout until 3:30 PM were very accommodating and human-centered. A few more smiles would be even better.
Housekeeping was very professional. After calling, the requested items were delivered immediately. Room cleaning requests were completed on time and to a high standard, and my clothes were neatly folded – truly touching.
The F&B service was mainly for breakfast; plate clearing was very efficient, and the staff were warm and professional.
🥂 Dining: Most items were still available even close to 10 AM. The breakfast variety and quality were decent, and they didn't repeat dishes over the two days. The duck blood wonton soup on the first day left a particularly deep impression; the broth was very fresh and savory, and the greens were crisp. Unfortunately, there was no duck blood on the second day. The stir-fried dishes were alright. The remaining pastries, steamed dim sum, and drinks looked a bit subpar, like something from a factory. I hope they improve the drinks; at least use fresh soy milk.
⏳ Booking: Booked through a Trip.com 919 mega sale group purchase, and rooms weren't too tight.
🌱 Facilities & Environment: It's an old hotel. The elevator is quite fast and gets to the eighth floor quickly. The new air system in the room might be a bit old, making the air feel a bit stale, but the air conditioning worked fine. All facilities were in normal working order. I didn't watch TV, but it seemed new and a good size. The large-bottle toiletries were quite comfortable to use. The bedding was just right, not too soft or too hard, but it felt a bit stuffy, perhaps because the AC was on high. They provided Pure Life bottled water.
🈲 Privacy & Security: I was lazy and didn't scan for devices, but personal safety is definitely not an issue.
😷 Hygiene: No complaints about hygiene. The room generally appeared spotless, and the toiletries were very pleasant to use.
💰 Value for Money: 678.27 CNY for two nights in a Deluxe King room – the value for money is truly unbeatable. I'll definitely come again if there's another promotion.
🚗 Transportation: The outdoor parking lot in front of the hotel is a bit small. I was lucky enough to always find a spot, but sometimes spaces were inexplicably blocked off – I just moved the bollard myself and drove in. The underground parking is quite large, but the elevator was under maintenance, so it couldn't go directly to the hotel. I had to use another elevator to the hotel's main entrance and walk in, and then had to get the front desk to validate for exit, which was a bit inconvenient.
DP @道仙OvO
XHS @DaoXian"