GreenTree Inn JiangSu WuXi West Jiefang Road Chongan Temple Business Hotel Reviews
GreenTree Inn JiangSu WuXi West Jiefang Road Chongan Temple Business Hotel
No. 153, Nanjian, Jiefang West Road, Liangxi District, Wuxi, Jiangsu 214000, ChinaView hotel details
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Guest Reviews of GreenTree Inn JiangSu WuXi West Jiefang Road Chongan Temple Business Hotel
8.1/10
1124 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.0
Amenities7.8
Service8.4
Cleanliness8.2
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All reviews(1124)
Positive reviews(1019)
Reviews with photos/video(272)
Friendly front desk staff(81)
Convenient parking(80)
Great value for money(71)
Delicious breakfast(50)
Convenient location(48)
Located downtown(25)
Perfect for business trips(17)
Convenient public transportation(6)
Negative reviews(105)
Guest User
Queen Room
Stayed in Feb 2025
Business traveler
555 reviews
10/10
Outstanding
Posted on Mar 6, 2025
Very good hotel, good location, near subway, super market, malls, railway station, bus station and many things, very comfortable stay and enjoy nearby location
Most recommend Again
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Business Double Room
Stayed in Aug 2024
Solo traveler
53 reviews
8.5/10
Very good
Posted on Sep 3, 2024
It is okay. If you’re looking for something fancy, new and modern, then this not for you. For me it was okay to spend the night there, and the price was also worth it.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Business Double Room
Stayed in Feb 2024
Solo traveler
5 reviews
10/10
Outstanding
Posted on Mar 18, 2024
Good service, clean room. I booking the hotel the river view, and of course we can see the beautiful river with the lights
Response from Property: Dear guest, hello! I am the general manager of the hotel. I am very happy to see your enthusiastic comments. I have just taken over the operation and management of this hotel. Our team is very happy to receive your praise. When you checked in, we had not changed the towels, bath towels and bed sheets. We look forward to your next stay. We have prepared new ones for you! I believe you will be more satisfied with your stay, hehe!
Guest User
Family Room
Stayed in Feb 2024
Traveling with friends
21 reviews
5.5/10
Posted on Mar 29, 2024
the hotel building exterior is very old
all facilities are old
walk from Metro 15 mins
breakfast is good.
Response from Property: Dear guest, hello! I am the general manager of the hotel. I am sorry that my English is not very good and I can only reply to you in Chinese. Thank you for your review. I am sorry that I did not give you a more satisfactory stay experience. We are upgrading our facilities and equipment. Considering that it is the peak season for tourism in Wuxi and there are many guests every day, we dare not make big moves and make some small adjustments first. We will definitely make the hotel better and better. Thank you very much for your praise for our hotel breakfast. Looking forward to your visit again!
Hany Anas
Queen Room
Stayed in Sep 2023
Business traveler
14 reviews
10/10
Outstanding
Posted on Nov 2, 2023
Very good hotel in location and service
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
FAHOKA
Family Room
Stayed in Dec 2023
Traveling with friends
81 reviews
8.0/10
Very good
Posted on Feb 1, 2024
Hotel is acceptable with reasonable price. Good to stay. Happy
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
BKAY
Deluxe Double Room
Stayed in Feb 2024
Solo traveler
31 reviews
7.0/10
Posted on Mar 24, 2024
Decent hotel ,very close to the train station
Response from Property: 尊敬的賓客,您好!我是酒店的總經理。哈哈,英文水平不太好,特意用翻譯軟件翻譯了一下,雖然衹有3.5五分,寫的內容卻是誇我們的。感謝國外友人的支持哦!下午請我們5分好評呢!雖然我們不刷好評,不過分數也確實偏低了,還是需要五分支持的啊!感謝感謝啦!期待您的再次入住。
Anonymous User
Business Double Room
Stayed in May 2024
Traveling with friends
3 reviews
6.0/10
Posted on Jul 22, 2024
Don’t same at the picture
Response from Property: 尊敬的貴賓,您好!我是酒店的總經理。非常感謝您能一如既往的選擇我們酒店,我們萬分榮幸為您服務,我們始終相信好的口碑一定是從客人最真實的滿意度推薦出去的,非常感謝您無論商務出差還是旅行再次選擇咱們店,真誠地期待您的再次光臨!我們會繼續努力提升,下次爭取贏得您的五分好評。祝您和您的家人健康、快樂、幸福。
chichiflames
Queen Room
Stayed in Jun 2023
Booked for others
30 reviews
10/10
Outstanding
Posted on Aug 10, 2023
i liked the room. everything was fine and staff was helpful
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Business Double Room
Stayed in Mar 2024
Business traveler
42 reviews
10/10
Outstanding
Posted on May 28, 2024
good place to stay
Response from Property: 尊敬的貴賓,您好!我是酒店的總經理。非常感謝您能一如既往的選擇支持我們酒店,我們萬分榮幸為您服務,我們始終相信好的口碑一定是從客人最真實的滿意度推薦出去的,非常您無論商務出差還是旅行再次選擇咱們店,真誠地期待您的再次光臨,祝您和您的家人健康、快樂、幸福。
Guest User
Panoramic Twin Room
Stayed in Mar 2024
Family
17 reviews
7.5/10
Posted on Apr 8, 2024
Excellent place.
Response from Property: 尊敬的賓客,您好!我是酒店的總經理。感謝您的點評,看得出來您對我們酒店還是比較滿意的。也非常感謝您對我們酒店的表揚。我們會努力做的更好,下次爭取贏得您的五分好評哦!
Anonymous User
Business Double Room
Stayed in Mar 2025
Couple
2 reviews
8.0/10
Very good
Posted on Apr 22, 2025
The basic configuration includes slippers, toothbrushes, and hair dryers. Free morning shower. The gym has three machines. It is recommended to bring your own toiletries. The price is very cost-effective. It takes 10 minutes to walk to T12. We stayed on the 9th floor and could see the river.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Panoramic Twin Room
Stayed in Mar 2025
Family
1 reviews
1.0/10
Posted on Apr 17, 2025
First of all, this is the first time in my life that I give a bad review to a hotel, and it is not the first time I have stayed in GreenTree Inn. I have stayed in different cities. First, the bed in the room is extremely hard, and it feels like sleeping on a mattress. I can feel the wire texture inside the mattress. Is such a bed also a specified configuration of the hotel? Second, the room safety issue. The elevator does not require a card swipe, which means that both customers and outsiders can go to any floor at will. On the day of check-in, there was a [door-to-door service] card thrown in from the door of the room. This happened every day for four nights. Third, the room card issue. I need to swipe the card at the front desk every day for consecutive stays, and I was not informed when checking in. I returned to the hotel the next afternoon and found that the door card did not work, so I went downstairs to swipe it. Third, the room price has been reduced. The price has been reduced since the day of check-in, which is very unbalanced, but the customer service experience of the Ctrip platform is very good, and the after-sales service is solved. For the same price, no matter the facilities, environment or service, it can be said that it is not worth the money. Avoid this hotel in Wuxi. I really don't know how the good reviews are written.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Sifangxiaoqian
Family Room
Stayed in Feb 2025
Family
96 reviews
7.5/10
Posted on Mar 6, 2025
The room is spacious and the hotel is in a striking location. There is a bus stop at the door and the subway station is about a 10-minute walk away. It is quite convenient to travel. You can walk to Chong'an Temple, Abing's former residence, and Xue Fucheng's former residence. Overall, it is good.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!