Zhenpin Hotel Reviews

Disappointing stay here. We had no choice but to extend our stay because it was Chinese new year and very difficult to find another place to stay and also my husband was sick so we had to change our plans and stay an extra night so he could rest. The place smelled like smoke everywhere. We have a baby with us and wanted a smoke free place. Despite the signs in the lobby saying No Smoking, people were smoking there and the front desk people didn’t care. The towels in our room had ashes on them and smelled like smoke. They were also ripped and badly needed to be replaced. (We got a smoke free room and learned on our trip that all they do for smoke free rooms is open the windows to air it out before you arrive. 🤦🏻♀️) There was insufficient toilet paper when we arrived and although they did provide more when we asked it was just inconvenient. The toilet paper holder was broken so we had to find somewhere else to put the roll of toilet paper. The sink leaked and it was supposed to be a dry washroom which is one of the reasons why I booked the place but turned out to be a wet washroom. Incredibly inconvenient with a baby. The shower drainage was missing a cover and it didn’t feel safe for my child when showering because her little feet could get stuck inside it. One of the days we needed to rest a little longer and the housekeeper asked us when we were leaving so she could clean our room. We said we needed 2 more hours (around 2pm) she kept trying to peer inside our room and said she wanted to get off work early. I found that incredibly rude. I understand it’s CNY and you want to go home early but that’s not something you should say to a guest who paid to stay at the hotel. Front desk people also did not seem friendly. Never saw any of them smile. We obviously don’t speak Chinese fluently and they laughed at us when they couldn’t understand us and wasn’t helpful in any way. Overall, not a very pleasant stay. Would not stay here again.

The house they lived in was quite comfortable, the staff were very nice, and it was very close to attractions and train stations.

The room is clean and tidy. There are squares and food nearby the hotel, which is convenient.

The room was too dirty. The toilet smelled bad. The quilt and sheets were not clean. The price of 660-700 yuan did not include breakfast. The router was broken. The front desk called an uncle to fix it. But it didn't work again when we came back. The door lock also had a system problem. It was closed and people could come in without swiping a card. It was a really bad experience.

Sanitary environment, warm and comfortable, good service, high cost performance!

Relatively clean and sanitary The front desk service attitude was very good, and they also gave us Tremella porridge, which was great The location was easy to find, and there was a parking space in front of the door They also gave us yogurt and small bread, which was pretty good

This was a very comfortable stay. The room was upgraded for free. The room was large, clean and tidy. When I opened the window, the fresh air hit me, which made me feel happy. The bed was very comfortable to sleep on, and the table and chairs were very useful. The environment around the hotel was elegant. There were snacks when I checked in, which I liked to eat. The service was thoughtful. I stayed for another 2 nights. Very good!

The surrounding environment of the hotel is very nurturing. When you open the window, you can see the green mountains and the air is fresh. The transportation is also very convenient, and it is not far from various scenic spots. The breakfast is also very rich and very comfortable to eat. Very satisfied with the hotel stay at this price. The front desk lady was very helpful and the cleaning aunt was also very responsible. All in all, it was a satisfactory stay.

The service is very good, the sanitation is clean, the county is not big, and the transportation is convenient

The room is comfortable, ventilated, clean and well-equipped. The attitude of the front desk and service staff is warm, especially when they arrive at the store, the front desk serves white fungus soup, which is very heart-warming. The breakfast is rich and tastes good. The hotel has a good location, only a ten-minute drive from Moon Bay Scenic Area.

The room is clean and smart, and the waiters are very enthusiastic. The price-performance ratio is high for Wuyuan, and it is well received.

Facilities: Complete facilities Hygiene: clean and tidy Environment: Comfortable Service: Very good, white fungus soup is provided upon check-in

The hotel staff is very good, they will send snacks, and there is free parking. The hotel environment is also very clean. Overall, I am very satisfied and highly recommended.

The hotel is very conspicuous at the traffic light intersection, and parking is very convenient at the door. The beautiful reception lady was very friendly. When I entered the door, I asked if I wanted to drink Tremella soup. I was full from the buffet that day, otherwise I really wanted to have a bowl to moisten my throat. The internal environment is clean and fresh, and the Xiaodu voice smart room was upgraded for free. The children were also very happy! There were also two packs of small cakes and two cups of yogurt that I forgot to take pictures of. The stay experience was very pleasant! There are Wuyuan tourist maps at the door and in the elevator, warm