DoubleTree by Hilton Xi'an Fengdong

閨蜜約這個酒店聚會，本來還不理解在酒店住一晚有什麼意思，體驗之後感受很好，幾個人在很漂亮的泳池裡游泳，還有一個小温泉池子可以泡着聊天。晚上在套間吃夜宵聊天，套間佈局很合理，沙發茶几與床的空間聯通又分隔，而且有兩個衞生間！前台人員態度非常温柔，名字叫麗麗，在我自己都沒有發現的時候提醒我的預訂沒有包含早餐，並且立刻幫我訂好第二天的早餐，還有很多關心，感覺她很為我着想，貼心～另外，希爾頓的床墊真舒服，不過枕頭我不是很喜歡，估計可以跟前台要求換枕頭，是我懶得溝通了。跟房價比起來，整體的入住體驗非常好，下次有機會我還會選擇這裏。

這次入住體驗堪稱完美！房間整潔乾淨，床品柔軟的像雲朵，衞生很乾凈，住的超舒服，前台張啟明的服務很熱情，非常貼心介紹周邊好玩的地方。酒店裝修風格很喜歡，早餐種類豐富，中西餐都有，味道超讚。下次來這邊，肯定還選這兒。

來出差住宿，非常不錯前台麗麗服務熱情，泳池寬敞很喜歡，推薦給朋友了，接着續住，點贊👍

麗麗服務態度好 給了很多權益

Facilities: The air conditioning in the multi-purpose hall is not ideal, it is very cold and the insulation is poor. It needs to be turned on for a few days in advance to reach a comfortable temperature. Service: The front desk lacks overall training, and there is no smile throughout the whole process 🙂, which does not reflect Hilton's service principle of "make it right". When I asked to communicate with GSM, it was hard to understand that this indifferent employee who wore his work card upside down for several consecutive days called himself GSM, which instantly made people lose the idea of ​​continuing to communicate. I want to say that we come to Hilton for the brand, not to see your face. Service: The room service is OK, and the details of the bathroom need to be paid attention to. Service: The security has no proactive service awareness, and the two young guys will not help you even if they stand and chat.

房間乾淨整潔，服務員態度服務級好